Used Ford Focus for sale near Sylvan Lake, MI

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

2014 Ford Focus. Best car I have ever driven. Fun to drive and I look sexy driving it. Passed it on to my daughter, 177000 miles and still runs great.

Replaced the damper had the jeep wobble going on. The dealership did exactly what they said when they said. It corrected the problem! Happy customer.

I've had my 2016 Focus SE for 9 years this year & will drive it until one of us dies. I've never had a problem with it. It gets great gas mileage, is comfortable & roomy. I've hauled many things that others thought wouldn't fit but with the back seats folded down ...no problem. I would recommend a Focus to anyone looking for a reliable vehicle.

I interacted with many dealerships big and small to choose my new vehicle. I LOVE how easy it is to talk with this dealership. When you make contact they put you in an optional text chat so anytime you have a question you text it and they get back to you usually very quickly. We worked with Garrett and even. Though we were very wishy washy and changed our minds on what we wanted many times he was very patient and helpful. He also gave many suggestions that actually we turned out to love better than what we were originally looking for. They worked hard for us on financing and options and gave us several options to choose from. After the sale Garrett didnt disappear...he still answered our messages and talked with his manager about some questions we had. We were very happy that he helped us even after the sale! I highly recommend Suburban Toyota FH and highly recommend Garrett!!!

In Aug 2016, purchased the 2013 Fucus Hatch SE used in 2016, with 13,000 miles on it. With 35-37mpg on average with mixed driving. Early on OK without issues. Around 40K miles the transmission electronic control modual, ECM, needed an adjustment. The transmission is a learning transmission. It will learn how you drive and adjust shift points as your driving habits are learned by the transmission. My wife's driving habits are put it in drive and GO! My habits are different. Every now and then I will drive her car and shift the transmission as a manual drive, since the transmission is a manual drive transmission which has been automated. The engine and transmission only makes a subtle gurgle noise when as the car shifts from 2nd to 1st as the car comes to a stop. The car is sporty to drive, sensitive steering, good braking. It reminds be of a less expensive VW Golf. Currently we have 140K miles and the only wear on the car that shows is a failure of the heat shield and since I am a mechanically inclined guy who putters around fixing what is broken, there is wear on the clutches in the transmission, all due by my wife's driving habits of being a speedy driver. Since we already have it and its paid off, I will keep it. I will only purchase a Golf or Jetta when the transmission or electronic control module hiccups. I do realize the ECM has a recall if you're below 1450K miles.

Purchased a used 2018 with 35K miles in 2023. I now have 75K miles as it's a commuter car, about 90 miles a day. I average almost 41 mpg going from Pueblo to Colorado Springs and back. The CVT was a bit suspect when I first got it, but I think the driving has corrected the 3rd gear delay. The CVT is hands down better than my Altima. One year that car was gone, total junk.

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

I love this car, the only exception is the transmission. The clutches jerk hard, only once in a while. It mainly jerks when someone besides me drives and only occasionally with me. Overall, I love this car!

Ron was courteous, efficient and helpful. He spent a lot of time explaining the new features. He also provided me with the garage door opener which is no longer featured on the new Hondas at no cost. He always goes out of his way to help and be there when you need him. They don't make them any better than Ron.By the way this was a lease and not a purchase.

I bought the car in 2020 now , I've replaced the water pump, alternator, purge valve and normal maintenance, the car gets up to speed on the highway pretty good , is pretty quite , handles good for a economy car, I got a 5 speed manual with all the bells and whistles, I would say it's not bad for the price I paid for it , I guess the automatics are a nightmare to own. If you drive in the snow get snow tires, other than that I hope to hit 200 k with this car

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

2014 Focus SE Hatchback bought in 2016 with 7500 miles. Its currently 2025 and 113k miles. The only repair issue was the TCM failure at 90k. I had to wait 3 weeks for the part to come in all the while unable to drive my only vehicle. Only other problem with this car is the heat shields have fallen loose and rattle. I have thought about replacing this car several times over the past 3 years. I've test driven many similar cars and haven't found any that drive much better. So I keep driving this car.

My vehicle will be paid off soon. It seems problematic situationa are starting. I read about recalls for 2017 ford focus. I've received NO letters from Ford yet. There are several recalls for make. Model and year 2017.

This car is exactly what i needed when i limped my old ponitac into the dealer. Unlike my previous car this one is great on gas. It handles smoothly in my opinion. THe only downside i can think of is the trunk is small. even with the seats down in the sedan like i got.

Bought new in 2012 with 2.0L 5 speed manual. This car has been exceptional in every way. Never quits! Never stalled! 272,000 miles, 4 spark plugs, original clutch, just normal Maintenance using FOMOCO recommended oil & filters every 5,000 miles (synthetic-blend). It still gets 35-36 commuting and 38-39 Hwy. Incredible little car! Sad I can’t buy a new one!

Purchased a used Explorer and the process couldn't have been simpler. Steve couldn't have been more accommodating and I was in an out in no time. I'd definitely recommend them to anyone who needs an affordable quality ride!

I was never contacted about the TCM Module Re-Call But was about the Door Latches it saddened to know that Ford isn't standing Behind Their Productivity in this simi- Luxury Sports Vehicle it is a Great Vehicle to have is Great on Gas and is excellent in the city and on the Highway I Believe it Could Be Even Greater With The Quad Exhaust Turbine Engine with Shock Absorbsion with all the Bell's and Whistles to Boot

Great place to buy a used car or have your car repaired Getting the job done without trying to rip you off . Always wants you to feel good about the job not like the dealerships where you are just a number. This is a family run business

I LOVE MY CAR, SO FAR IT'S GREAT, I CAN GET OUT OF IT EASY. THIS CAR IS JUST PERFECT FOR ME, WHERE I LIVE YOU HAVE TO HAVE A CAR.I'M THANKFUL I COULD GET IT. HANDLES VERY NICELY, THE CAR INSIDE IS GREAT. IT'S VERY COMFORTABLE,

Helped us as soon as we arrived. The problem we found they quickly fixed. The buying process was quick and we purchased the vehicle. Great experience

Bought the vehicle after Ford replaced the transmission due to the known transmission issue with these and it has worked like a dream. I cannot recommend this car enough. It has been reliable, dependable and easy to maintain.

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

Really good car. Bought my focus 2 years ago, and it was amazing deal. Was by the far best deal on the lot. There was a Corolla on the lot, which was way older, had a higher mileage, and was $500 more. I said no way, stick it Toyota. I’m going American, and I am so glad I made that choice. My focus didn’t disappoint me at all, with a well designed well thought out interior design, and sporty exterior styling. Very comfortable and quiet ride. And impressive gas mileage. 37 MPG on the highway, and around town about 33. Awesome gas mileage, and it only costs me $50 a week for a full tank. Been pretty reliable, did have a few little transmission hiccups. But took it in and were soon fixed under warranty. Other than that, no other reliability problems to report in two years of ownership. Definitely recommend this car.

Just purchased my 3rd car from this place. My other two cars ran great and were sabsicvently used as hand downs to my kids. Now I'm in truck.

I bought the car in 2020 now , I've replaced the water pump, alternator, purge valve and normal maintenance, the car gets up to speed on the highway pretty good , is pretty quite , handles good for a economy car, I got a 5 speed manual with all the bells and whistles, I would say it's not bad for the price I paid for it , I guess the automatics are a nightmare to own. If you drive in the snow get snow tires, other than that I hope to hit 200 k with this car

So far so good. Test drove many cars at other lots and drove garbage. Went to X Drive and the moment I drove it for only 2 minutes, I knew it was it. Amazing vehicle so far so good. No complaints. Great customer service. Got an extended warranty, I totally recommend them. Even negotiated my price and worked with me. Very honest people.

I am reviewing for the 2016 Ford Focus S.E. with hatchback. Engine performance, pick-up, and MPG are excellent! The car overall is an excellent choice. I have had very few mechanical problems with it. MAKE SURE WHEN YOU BUY THIS CAR THE TRANSMISSION IS GOOD. I made the mistake of buying it when the transmission was bad! Ford doesn't know how to make good transmissions for the Focus. DO NOT set MyKey! It WILL cause problems! Even with the dealer key I didn't see the MyKey option after I had set it once, and I had to completely delete MyKey from the system altogether using my computer. The remote start battery wears out quickly! You can only remote start it a few times before it goes out. I recommend this car, but DO NOT try to let someone sell it to you with a bad transmission, before or after the test drive!

Working with Kevin, was an amazing experience. Kevin is the most down to earth guy you will ever meet. He will go past the extra mile for you, he will do an entire marathon for you to make sure you are happy with your purchase. No matter your concern, he can find a solution for it. Kevin is the man. I wouldn't shop anywhere else except here. You will truly have the best car dealership experience here at HC Motors with Kevin.

I've had this car for a while and not once have I had any issues. the transition problem is a known thing for the automatic version, but I drive the manual Ford Focus and I definitely recommend it

Loved my experience. Loved being updated on my car, the video was awesome. The waiting room was well stocked

Bought new in 2007 and still runs and looks like new. As reliable as they get..only needed routine maintenance for 16 years. It's a simple car without much that can go wrong. Handles great, reasonably peppy and good fuel mileage. Still love it after all these years..not interested in a new car!

This is the best dealership I have ever delt with. Im a customer since 2022 ehen i turned in a Chevy impala and decided to buy a subaru.

I bought my 2017 Ford Focus SE 1.0L Manual New and only had minor issues with it it that was covered under warranty. only issues I had was the PVC needed to be replaced and the CV Axle seals. The Focus rode great, I ended up getting 45+ miles per gallons using 93 octane fuel and a pedal enhancer, made a world of a difference. She was a peppy little car. I loved the Black interior, the seat were fairly comfortable. I ended up trading it for a small SUV for more room because my son was growing so fast and needed more leg room for him. I regretted getting rid of it and just should have kept for my commute to work.

Kayla, our sales rep was very helpful and thoughtful On the very first day, we stepped into the office. We really appreciate your customer service. she and her whole staff was working very hard to tend to the customers and Christian completed our sale the next day so cool Great job you guys. Thanks so much. Really appreciate it.

I own a 2013 manual Se model it has been a great car 35 miles a gallon. Love it and mad that Ford stopped making them..