Used Ford Fusion for sale near Franklin, TN

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

I have always driven a Ford and had a 2012 Ford Fusion SE, and drove it to 266,000 miles. My 2020 Fusion Titanium is awesome!!

A 2014 and 2019 Fusion I’ve had. Still driving the ‘19. ‘14 was that great red color, Se but back then you could load it ( came like that ), An SE model with leather, moonroof heated seats - same as top of line except no Sony radio. Had a 2008 Audi A6 - this Fusion reminded me so much of the Audi, when pulling away has this heavy feel, almost as quiet as A6. almost as smooth- interior - we know who took that. My 2019 has 109K on it - really only one problem, check engine light came on - Oxygen sensor - tires, brakes battery, I read somewhere that Ford stopped it because they didn’t really make any money, the SUV craze. Simple car no problem. First new car for me was 1985 Toyota Corolla - 13 years and 235,000 miles when the head gasket went.

I recently had to purchase a used vehicle to replace my car that was totaled in a crash. This was one of many lots I visited in my search over a week's time. Like most people, I hate shopping for a car because of the well-earned, generally bad reputation of car salesmen at many dealerships. At this dealership, Tommy was great, no high-pressure sales tactics, attempts to upsell, or pressure to purchase an add-on warranty. He was friendly, kind and made the experience easy and painless!

I have a 2019 AWD titanium with the 2 lt ecoboost. I hear bad things about the engine later but it hasn't been an issue at all. Bought it at 32k miles now at 62k after 4 years. Has been very reliable for me. Had to replace the tires, brake pads, and battery after 4 years but all that is standard wear and tear. Otherwise no issues at all except for one time when I needed to reset the console as it was stuck showing only the backup camera view. The equipment on the Titanium is exceptional. It really is as good or better than the top spec of many cars now in production in terms of equipment. I love the safety features and with the AWD it just can't slip even in torrential rain. This is important for me as where I live there are two or three lane regular roads that wind around quite a bit (with reasonable hills) but have a 55-65 mile an hour speed limit. Haven't tried it in snow but I imagine it will be equally good there. On dirt tracks its just fine even though it has limited clearance. Its basically a car for anyone. It's sporty enough that it can perform well (I have checked and the 0-60 is indeed around 6 seconds), however with AWD and all the safety features it works as a family car too and the Titanium spec is comfortable enough for a long distance cruiser and feels pretty luxurious. The 13 speaker stereo is also really nice for long journeys. The only bad thing about it is the fuel economy isn't great especially if you drive it sportily at all. But if, like me, you want a great all round car that you can on the odd occasion take to a track and not look completely stupid, this one is definitely fine and even the paddles respond fast.

My husband and I had a very good salesman,his name is Mickey Dolan,he was very professional,curtious and helpful with every aspect of the transaction.Also the owner was very friendly and helpful.We both appreciated our experience today

I have had mine 2018 Ford Fusion since 2019 and just had battery replaced last year 2024,and replaced brake pads this year 2025 IT IS MAKING ME HAPPY !

Everything was great! Jordan was very helpful and explained things and they got my recall issue fixed plus some other maintenance. Happy to have this done with efficiency.

I have had my 2014 Fusion Titanium for 10 years, i bought it with 12K miles and now have 145K. this is the best car I have ever owned. besides regular maintenance, i have had 0 issues. Everything still works, no leaks runs great. Definately a good car.