New and used 2025 Ford Mustang Mach-E for sale near Grapevine, TX

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

If you?re looking for a Ford, see Floyd in sales. Excellent customer service. I bought a Maverick Lariat and have been quite happy with it. Be sure to get familiar with all your new buttons and displays before you really get to driving. I only had about five on my 2005 Escape and that?s the biggest learning experience.

Awesome service and work done with expediency. Service team were very professional attending to customer needs

Excellent customer service and excellent service. Very impressed with my service advisor. Outstanding overall. Excellent.

Like most dealerships these days, the service managers at Autonation Ford Frisco don’t always get everything right every time. However, after dealing with these guys for over ten years now, when things start to slip, they have always got things back on track and at the end of the day, from my experiences at least, work very hard at keeping the customer informed all along the way while ensuring that they meet and where possible, exceed service delivery expectations every which way that they can.

Dave Williams was my salesman and a true God send. Extremely professional and knows his business. A great guy! Zane was in financing and another great, professional! These men truly blessed me!!!

I decided to buy a Jeep and found one on cars.com. I reached out and was connected with ?JC? and set up a time to go and look. I bought it that day. JC was so awesome. He was honest and not pushy. He answered every text and email and phone call quickly and already had the answers. I had to wait while a couple things were fixed by there mechanics (at no cost to me) and he made sure it was ready to go when I picked it up. The finance manager was amazing as well. He made sure I understood the financing process and always had everything ready to go when it was time to finish the process. I will always recommend AutoNation to anyone thinking about buying or buying from them. Thank you JC!

Shout-out to Charles Washington! Friendly and professional. I was buying from out of state and he did everything in his power to answer all of my questions and reassure me. I never felt any pressure and am extremely happy with the deal I got.

Josh Stamper and North Central Ford provided an excellent buying experience. Friendly honest and professional.

Very kind, patient salesmen is what made this worth the trip for us. We started the conversation over the phone and email and a week later came in and bought the truck we were talking about. Charles Washington is a friendly and up front person, making us feel confident in our purchase with North Central Ford.

As advertised. Truck was perfect financing was simple. David and Ali were amazing. In and out in under 2 hours including the test drive!

Great customer service from Aly he is great and very friendly and know how to make the customer happy and satisfied

I?m happy with my purchase and it was a good overall experience. Friendly pleasant people.

AutoNation was easy to work with, no pressure, just helpful kind people. Pleasure have Kim and her valuable experience to make this car deal happen! Thanks!

Living hours away, our sales rep Eder got everything done for ys so we could just show up, ride & go. Our car was ready to go and Eder made sure we were well equipped with all the features of our new Bronco. Couldnt recommend Autonation & Eder enough!

Trevor Taylor was great helping me in the process of buying my truck. He was very professional and informative on all areas in the process. I am extremely happy to have such an experience while shopping for my vehicle.

It's was a good experience , I admit I don't like car dealers or dealerships and I am ready to go to war when it comes time for me to purchase a vehicle. I already know the numbers, features on the vehicle, tactics used by salesman, etc. just to emphasize on that, I would purchase a vehicle in another state if the pricing and everything else lines up to my advantage. Nevertheless, I seen a vehicle I wanted on line and was able to negotiate everything before I even left my house. I spoke with a salesman by the name of Robert Pafford a.k.a. Santa Claus and not only did he become my favorite salesman ever he's is one of the best people I've ever talked to. I could keep going on with my experience but then this will turn into a news column vs a review. It's was good, and I think Robert has a customer for life. Good job and welcome (he knows what I'm talking about).