Used 2023 Ford Transit-250 for sale near Manhasset Hills, NY

Vehicle was sold before I was able to speak to a sales person. No problem! They were working on it before I inquired about it.

Very smooth and hassle free buying process Servicing was also very efficient

I simply requested that they contact me about a car they had that I was interested in and of course I heard back from them.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Rich Aguido from McMahon Ford has been great to work with! He takes his time with his Customers which is I remain loyal to McMahon Ford.

Overall I had an excellent experience with Lee Kassler and Crown Ford. This is my second time leasing a car through them and I highly recommend Lee and the dealership. Lee is very professional, honest, and goes the extra mile to give you want you want. He is always available for questions and anything else yo might need once you have the car.

Great dealer great price. overall experience was amazing. will be recommending people here. 10 stars!!!

Rafael was very helpful in the process of grabbing the vehicle we wanted. Even across from another state everyone was very helpful. Would recommend to other buyers!

Fares was a huge help in the car buying process and I cannot thank him enough for his great customer service. I bought the vehicle from him out- of-state, sight unseen and it is exactly as he described. What's even more impressive is that the car was delivered from New Jersey to Ohio exactly one week after I closed on the loan. Overall the experience was fantastic and I would definitely buy again from Bergen Car Company Inc.

this will be the 3rd vehicle i purchase from bergen car company , STAFF is super proffessional and fares goes above and beyond to help , i highly recommend this dealership if you want a good experience with honesty this is definitely your place to go !!!

Kudos to the team for a fantastic experience. The low finance rates made my decision even easier, and I'm thrilled with my new vehicle.

Had a wonderful experience with these people. I was referred here by a friend who previously purchased a vehicle here. I recommend these guys.

Ford of Queens has been very attentive to my online request and has continued to follow up, even as I drag my feet on making a decision. I have not visited the dealership, so I cannot comment beyond my online experience.

Made an offer and they will notify me if price comes down,so all is good!!

Great experience dealing with Rafael got what I wanted definitely will be back in the future

I have purchased many vehicles over the years, this was the first pleasant experience. Ramon and staff were friendly, honest and extremely helpful. Highly recommend you see them if you are in the market for a new vehicle.