New and used 2025 Ford Transit-250 vehicles for sale near Agawam, MA

Jordan got us right in when we called and were in the area. Come to find out, it was a tire pressure sensor that was the problem. We had a short wait, but it was worth it. The only question I have is the $100 deductible we paid. We have the extended warranty.

Good Ford Service. David Ralston is a great CS Representative. I use the VIP mobile service where they pick up my vehicle and return it when my service is finished.

professional service appreciated. Had routine car service and work done efficiently and expertly in a timely manner.. waiting area was pleasant and customer friendly. i was pleased with service.

They took my car in on time and were done within an hour. The price was reasonable. I have always had good luck with them. They service my car 2 times a year and have for over 10 years.

Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.

So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

Kyle and Richard thanks again you guys are the best. Proud owner of a 2025 navigator

Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.

Had a great experience buying my truck with monaco!!! Would definitely recommend to anyone who is looking for a vehicle to take a look at monaco glastonbury!!

We bought a used Mustang from Gengras. Our salesperson was Jake Secondo. He said he was 21 but seemed older with his knowledge and help. i wish more salespersons were like he is. he had car smarts, respect, great listening skills and just an all around nice person! See Jake for a great buyin experience!!

Salesmen Tom Callahan was professional and accommodating. He took the pressures off shopping for a pre-owned vehicle. I will be back to see him when I buy my new car in the new year!

Dakota had me signed in quickly and service was done while I waited in a reasonable time frame. All around excellent service on my 2022 Lincoln

Went in for oil change and tire rotation. The friendliness of the service people and the quality of work is why I keep going back!

The sales department did a great job finding me the perfect pre-owned Ford. Thanks again!

I found my experience at Gengras Ford to be most favorable for many reasons. My Loncoln MKZ had a bad water pump which unfortunately is a very difficult and expensive repair because it's located inside the engine behind the timing chains. I had it quoted at another service center and they quoted the job but said they were not even interested in tackling it. I then had it towed to Gengras and they gave me the same price along with a video of my car showing exactly what was wrong. My car was finished just a few days later and came out great. Shortly after that the spring broke on the strut in my front end so I brought it back. When they quoted it I explained I didn't have the funds to pay for it at that time due to the water pump repair. The service manage then very kindly gave me an enormous discount so I wouldn't have to drive the car in an unsafe condition. He only charged me for parts which absolutely blew me away. My car is perfect now thanks to their great work and generosity. I would also like to mention their friendly, professional staff and immaculate facility. Even though it's a bit of a distance from my house, I plan to use them on all my future repairs and new car purchases.