Used Ford Transit-250 for sale near Manorville, NY

This past October, I purchased a 2013 F-150 from the Otis Ford used car department. I was satisfied with my purchase until after two months and thirty-one hundred miles, I noticed excessive, uneven wear on the front tires. My initial impression was the camber was out of tolerance; however, upon professional evaluation it was toe that was out of adjustment. It was my hope that Otis Ford would stand behind their product and realign the front end, and I would deal with the tires. Hours after leaving Otis Ford I read the repair order/ receipt of work performed and came to realize that the service director authorized the replacement of both front tires. This was well beyond my expectations. This was my first purchase from Otis Ford which was a laid back, easy going, experi ence; not at all aggressive and pushy which has been my experience elsewhere. I will recommend Otis Ford to everyone; This is a stand up company, with a professional staff. I cannot thank them enough nor can I give them enough stars for their exemplary service.

I have never dealt with not friendly sales people, no high pressure sales pitches just easy to deal with

I had a problem with Otis Ford during my first visit to their service department. I let them know and their recovery has been unbelievable. Trust and relationships are built when things are tough, not when everything goes well. I can truly say that Tom and the staff at Otis Ford have gained a loyal customer by demonstrating their commitment to go the extra mile and provide excellent customer service.

I bought a ford certified pre owned truck. Carl Vail was my salesman and provided the best car buying experience I have ever had. He sold me the truck and completed the entire loan process. It was the first vehicle I bought that did not have a back room sales pitch for extras. Thank you

Rob and Joe were amazing and the car was in perfect condition. I drive 3.5 hours and they were very courteous and professional.

The service department is excellent : friendly, informative, very knowledgeable, and well managed under Chris Russo. Sales folks are fair, long tenured, and loyal to repeat customers and enthusiastic with new customers. There is no pressure and no pushing things you don’t want or need.

In two weeks I'd visited over half a dozen dealerships and some had exceptional customer service, but the sales didn't go through for varying reasons while others had very poor customer relations and the sale didn't go through for the obvious reason. You can imagine my surprise when Bill, the sales manager at Stevens 112, contacted me directly instead of his sales staff. It was a no BS pitch from the start and the price he had for the truck I wanted was already priced to sell--it was already lower than comparable trucks I'd negotiated at all the other dealerships. I've purchased a brand new vehicle without test driving it or seeing it in person, but doing that with a used vehicle was a gamble. This gamble, as it turned out, benefitted everyone. Not only did I go home happy, but I actually paid LESS in fees than I was told on the phone. I literally paid only $145 over the listed price out the door! Bill was a brief conversation, but when he said come see us, take the ferry to LI and I'll have my guy pick you up I was skeptical and thought it was another cheap ploy to get me through the door. NOPE. Frank the sales consultant took care of me and made sure big Mike picked me up on time. These guys were friendly and they don't BS. The price was just right without me having to negotiate and they took care of me. This was a painless and stress less shopping/buying experience that was worth my time and money. Of all the dealerships I'd visited, Stevens Ford 112 had the best and realistic price for their trucks. If they tell you, the truck is priced to sell, they really mean it. Look around at all the other dealerships and you'll know exactly what I mean. The next time I buy another truck or have friends and family who want to buy a truck, I'm recommending they visit Stevens 112 first.

If the last review was written on my behalf it is inaccurate. There is a miscommunication but Stevens 112 ford is working diligently to make make it right.

Bob and Sam were very helpful and took very good care of me recommend them .

Great cargo van - just what we were looking for to convert into a camping base camp for hiking and fishing excursions in our retirement.

Curtis was incredibly smart and efficient throughout our process purchasing a car. Our trade in was handled fairly and easily, and we left with the new car on the same day. Can’t thank the entire team at Napoli for the excellent customer service and even better results! We loved working with them and would do so again in a heartbeat.