New and used 2025 Ford Transit-350 for sale near Denton, TX

Iliana was a great sales rep. She was kind and very understanding of what I needed. She acquired to my needs and didn’t make me feel pressure to make any decisions until I was ready. 10/10 experience with Iliana Davila.

Iliana Davila made it so effortless for me. She’s such a fantastic person. Will be doing more business in the future.

On time and courteous. Made transaction easy and pain free. Very courteous and very professional

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

Service manager was very attentive to my issues and everything was resolved. And I was provided with updates on a timely basis.

Was disappointed in warranty coverages not coincident with each other. It was explained well by Zack in Finance. The "Buy only what you (apparently) need " slogan used in advertising and financing sound good but it is a trap. In reality its serves no one in the long run. At the end of a car ownership (owner being ready to replace) the dealership and owner are called to evaluate, reconcile, and gain agreement on next steps. And then the new owner must deal with the rating of the vehicle based on its upkeep and condition. The better warranties vehicle will by data be the better upkept. SO THEN Ford's base warranty-offer covering powertrain, extended and GAP considerations should perfectly align and terminate at the same mileage and years. AND THEN Ford's opening warranty proposal should be well determined based on driver usage, and the data that Ford knows well presented about repair. For example. In my case (purchasing a pre certified vehicle with 28K miles), the powertrain warranty was 6 years 100k miles and the extended "wrap" warranty sold was 6 years and 75K miles. NOT coincident. AND It appears that the car driver usage was not considered or weighted. I believe both Ford and This owner share in that mistake. That said, Ford is the specialist, not the owner. And I believe that most all owners with a well-presented warranty plan will be willing to pay the $20-30 increase between the 6-75 and 6-100 (or 120) warranty offer. The presentation calculation would show the reasonable "to be owner" why the additional investment would be sound thinking for every financial consideration excepting the day of the sale. Ford is a (the) premier car company Ford is the specialist about its warranties and servicing its vehicles. The customer is not the specialist and can only speak of vehicle driving usage. Rather than move vehicles off the lot, Ford must move more people's thinking about warranty service (and perhaps about math HA) The math of usage and service events costs is an easy sell) I WOULD BE WILLING TO BUY A "SPECIAL" HIGH MILEAGE WARRANTY OFFER, REQUIRING MY GETTING POWER TRAIN, THOSE ITEMS IN THE EXTENDED WARRANTY AS WELL AS FLUIDS CHANGE DONE AT A FORD DEALERSHIP. THIS IN ORDER TO PRESENT A PRE CERTIFIED VEHICLE WHEN READY TO TRADE IN.

They fixed a couple little dents for free, Toronto was very good to deal with, I would recommend going through these guys if you are in the market for a new or used vehicle.

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

I'm truly amazed at my experience there. After being denied and feeling defeated I gave it once last try. Quincy was amazing. Went in on Saturday and drove off Monday in a brand new Ford. He was so nice and patient even when I wasn't. The process was pretty quick. I spent only a few hours on Saturday picking out a vehicle. Got all the paperwork to them Monday morning. Went back Monday afternoon to pick up my car. It was washed and ready to go. I was not really into Ford's but now I'm a customer for life and hopefully will be buying from Quincy for now on.

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

I always connect with Gage Reece who always does a great job in understanding my needs and putting together the right levels of service that I need. You guys need more guys like Gage Reece on your team.

I'd argue my experience here was more like a 3.5 than a four, but it wasn't too bad. Of course there was the typical salesman crap you'd expect, even if you're just in the looking phase. But overall the dealership was clean and well kept, and other times I've been to this dealership for service they have been professional. But I have not bought from them. Even though my one experience looking at cars here was average, all things considered I'd say this is a good place.