Used Ford Transit-350 cargo vans for sale near Mitchellville, MD

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

This Van is pretty cool I have lots of leg Room the vehicle have lots of power I really enjoyed the color, And I like a starting options from my cell phone.

Out of state buyer, so I had the BMW I was interested in sent to the BMW Dealership for a full inspection. They dropped of car as well as picked it up after the inspection. As you would expect the dealership was able to find some concerns. Tony and his team went out of their way to start fixing the issues. During this process I decided to go a different direction and not purchase the car. Tony was very gracious and said he would work on refunding my deposit immediately and hoped we could work together in the future.

Good van, reliable, makes money, good for transporting parts, smooth ride for work van, handles a lot of weight, lots of room, load a lot of parts

I appreciate their service, it was done in a timely matter. I am grateful for their professionalism and communication.

Brought a 2025 Bronco from them and Logan was great to work with. They got me the number I was looking for and walked out with a new Bronco!

Good experience, communication throughout the process. Highly recommend and will continue my service needs here at the dealership, Koons Baltimore Ford

First time buying from Sheehy and was very surprised. I prepared to be sitting around for hours while they "ran the numbers" or any other shady sales tactic in the book, but there was none of that. Sebastian was patient, transparent, and worked hard to make sure we got to an equitable deal in a timely manner. Will be buying my next car here.