Used Ford cargo vans for sale near Oyster Bay, NY

Rob and Joe were amazing and the car was in perfect condition. I drive 3.5 hours and they were very courteous and professional.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I had the best experience!!! Ritsi gave the best customer service and did her magic!! made my experience as a first time buyer the best!!!

We have been Leasing our vehicles from this dealership for the last 10 years with Bill as our salesman And sent family members to do business there.

My husband and I stopped there to look at their Edge inventory. No intention of purchasing that day but getting an idea of what to look for and what we want. The sales person was very laid back and did not put any pressure on us to purchase. When we are ready to purchase I would definitely go back!

If the last review was written on my behalf it is inaccurate. There is a miscommunication but Stevens 112 ford is working diligently to make make it right.

i love this car i can wait for ford to make the new transit connect if you take car of it and do all your recomeded service this car will go 200,000 + miles but if you dont take car of it you know what is going to happen

I got my new 2023 Outback XT touring and trade in my Toyota the process went so smooth and the sales man was very helpful he placed my order and I got the car in three weeks with all the options I requested. Thank you Star Subaru!!

Vehicle was sold before I was able to speak to a sales person. No problem! They were working on it before I inquired about it.

I highly recommend Mike and Stamford Ford. Very friendly staff and got a good deal on the truck i bought. Tony the manager was nice as well - no games played at all. Nice dealership.

Absolutely loved my experience here. They had the exact car I wanted, and Sergio in Sales made everything effortless. Quick, easy, and I'm thrilled with my new ride!

I talked to several people but we could not come to terms on the financing. Because of the mileage the bank would only do so many months. They also required that I have a 2 year maintenance warranty and gap insurance which drove the car payment way over the amount I was willing to spend. I was pre-approved on financing so it's now up to the dealer to negotiate a price we can both feel good about.

Rafael was very helpful in the process of grabbing the vehicle we wanted. Even across from another state everyone was very helpful. Would recommend to other buyers!

Had a wonderful experience with these people. I was referred here by a friend who previously purchased a vehicle here. I recommend these guys.

This Van is pretty cool I have lots of leg Room the vehicle have lots of power I really enjoyed the color, And I like a starting options from my cell phone.

The process from car selection to pricing and finalizing the purchase was very pleasant and professional. Our salesman George was friendly and sincerely interested in matching us to the right car for us. I would highly recommend!

Bought my 2018 4Runner from them. Good "No haggle" price. In spite of the "Covid" restrictions the process went smoothly. Their "Detail Center" was closed due to the restrictions so they gave me a "We owe" on the cleaning and detail.

Made an offer and they will notify me if price comes down,so all is good!!

The dealership was great and David was knowledgeable and answered all my questions. I highly recommend shopping here.

Great experience dealing with Rafael got what I wanted definitely will be back in the future

Our experience purchasing the BMW 328d was outstanding, thanks to Jeremy's responsiveness, helpfulness, and professionalism. From the moment we walked through the door, he was ready to show us exactly what we were looking for, along with other great options to consider.

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos