Used Ford cars for sale near East Ridge, TN under $20,000

The folks at BMW of Chattanooga have taken care of me for decades! Always good service!!! They deliver the ultimate driving machine with the ultimate service experience! Thank you to the fellows there!

I really like my 2017 mustang Roush, The only complaints are the front bumper clips break easy and most of all the paint is less than paper thin and in 4 years was flaking off around back window it sad such an expensive car. THE BIGGEST THING IS THERE IS NO BLUE BOOK FOR ROUSH.

I bought my 2007 limited new and drove it until 2020. Only put 120k miles on it. Only had a few issues- starter and a needed tune up. I sold it to my son in law. Great truck, comfortable, power, and lots of room. Very reliable and great in snow. It has served them well and has only needed a few repairs. I bought a certified 2018 expedition limited and it is great also. Gas mileage is so much better with the turbo V6

They worked hard to get me what I wanted within the price plus very polite

Kelly Brown was very friendly and helpful with our SUV purchase. He was very understanding with our frustration with the other Ford dealer in Wichita. Zach the manager treated us more than fair I thought. Would do business here again, they treat you like friends... not trying to scam you.

Danny Waskins was a great help with picking out my new Edge.

Currently own a black 2013 expedition XL 4WD. It's a solid, reliable SUV on a truck frame but with very smooth ride quality. Tons of cargo space, I fit a 7 foot couch in XL, which is the smaller version. Powerful V8 runs good and sounds like a diesel. Only downsides it's not great on gas mileage compared to newer cars and interior and exterior starts wearing out in typical Ford fashion

I’m updating my ‘Original Owner After 10 Years’ review below. Almost two more years on the ‘09 F150 5.4 FX4 s/crew and it’s still going basically trouble free. I just put its second set of new brake pads / rotors on along with new calipers as well, I also installed a new Cat back exhaust on it however the old exhaust was still basically fine. In the fall of ‘19 for some reason the hood heat/ noise insulator pad started deteriorating so I replaced that. I also have new Motorcraft coil packs and fuel injectors just because I think they’ll perk the 5.4 up a bit but haven’t installed them yet. I figure if I put $1000 of extra maintenance in wear parts a year into it that’s a bargain compared to a monthly new truck payment so that’s my plan with a truck in excellent condition of this age. Overall for a truck going on 12 years old that’s been paid off since 2014 I’m way ahead of the game with this F150 FX4, nice 09-14 styles are starting to thin out now now so this one draws as much or more attention as when it was new. It’s still my daily driver and looks basically like when it came off the dealers lot so I’m going to try and get another 10 years out of it just because I’m sure I probably can. I’d be pretty careful if I was buying one used now however as they’re not all in the condition that mine is. I will say that since 2009 this truck has never let me down and has never broke down once although I credit that to proper maintenance and fixing little issues before they become big problems.

They are very helpful. Great ppl all around.so far they are quick to answer any questions or anything we needed to know

A 2014 and 2019 Fusion I’ve had. Still driving the ‘19. ‘14 was that great red color, Se but back then you could load it ( came like that ), An SE model with leather, moonroof heated seats - same as top of line except no Sony radio. Had a 2008 Audi A6 - this Fusion reminded me so much of the Audi, when pulling away has this heavy feel, almost as quiet as A6. almost as smooth- interior - we know who took that. My 2019 has 109K on it - really only one problem, check engine light came on - Oxygen sensor - tires, brakes battery, I read somewhere that Ford stopped it because they didn’t really make any money, the SUV craze. Simple car no problem. First new car for me was 1985 Toyota Corolla - 13 years and 235,000 miles when the head gasket went.

I bought my son a Black 2011 Nissan Altima in April 2022. I went in after seeing the car online. Rep was VERY Accommodating and pleasant! Answered all questions, and let us drive it. Allowed me to practically keep the car ALL day and take it to the dealership for evaluation. Very easy to deal with and paperwork was simple. Highly recommended! Good car- son loves it!! Thanks again!!

I have always driven a Ford and had a 2012 Ford Fusion SE, and drove it to 266,000 miles. My 2020 Fusion Titanium is awesome!!

I drive a long way past the closest dealer just to use ToCleveland due to their consistently high quality service experience. I am very glad I found them.

I bought my 2012 F150 FX4 Ecoboost brand new in February 2012. I currently have 64k miles on it. I have never had a mechanical issue with it. Regular preventative maintenance has kept it very reliable. It has a comfortable and quiet ride for a truck. I have towed 3 different campers with it ranging from 5k-8k pounds. The Ecoboost easily handles the towing with plenty of HP and torque. Just don't expect great gas mileage while towing, 7-9mph. Without towing on the highway, I can average 19mph. For a half ton truck, I tow my 35ft camper with no concerns. It's a comfortable commuter truck too. I love my truck!

I reached out via email to get information about a vehicle I was interested in. The response time and information provided exceeded my expectations. I would be willing to do business with them anytime.

Bought used with 16k miles. 2 years later 52k miles. Only issue was transmission shutter. A fluid exchange service solved issues. Fluid was black. Strongly recommend transmission service every 39-50k miles. I get 32mpg on highway

Very easy to deal with quick and straightforward about his vehicles chad will go above and beyond to help people when other dealers wont they dont waste your time and their down payments are very reasonable i would recommend this guy and car lot to everyone

I have had my 2014 Fusion Titanium for 10 years, i bought it with 12K miles and now have 145K. this is the best car I have ever owned. besides regular maintenance, i have had 0 issues. Everything still works, no leaks runs great. Definately a good car.

5 estrellas! Excelente servicio, ya he comprado 3 vehiculos y todos han sido excelentes negocios, con muy buena atención y los precios mas baratos del mercado… lo recomiendo

Really good car. Bought my focus 2 years ago, and it was amazing deal. Was by the far best deal on the lot. There was a Corolla on the lot, which was way older, had a higher mileage, and was $500 more. I said no way, stick it Toyota. I’m going American, and I am so glad I made that choice. My focus didn’t disappoint me at all, with a well designed well thought out interior design, and sporty exterior styling. Very comfortable and quiet ride. And impressive gas mileage. 37 MPG on the highway, and around town about 33. Awesome gas mileage, and it only costs me $50 a week for a full tank. Been pretty reliable, did have a few little transmission hiccups. But took it in and were soon fixed under warranty. Other than that, no other reliability problems to report in two years of ownership. Definitely recommend this car.

Bought my95 Bronco Eddie Bauer in Oct. , 1994. The absolute BEST vehicle I have ever owned! I have hauled horses thousands of miles with it. It has Never let me down. I still have it, I still love it as much as the day I bought it!

The best experience ever when buying a truck. Ashley the sales person was vey good and and Ademola ‘Ade’ Vaughan the business manager was very good. Both were very helpful I would give give them ten stars if I could.

Has more than enough power .when I need it it's got it .don't like the fact that a 2019 should have this problem with the heater and air or the fuel gage .but the brown pills do happen .plus do you need a Vin number for the heater. If iam having a problem with electricity on.this what's going to happen with an E.V

Excelant customer service from Jospeph Santiago. Kept me informed about the oil change, and was very happy with his service.

My 5L, 2018 F150 keeps having problems with coils. Since there is one per cylinder and the cost of replacing one is quite high. This has become a problem. I love my truck, but this gives me cause to consider GMC next time.

I have had mine 2018 Ford Fusion since 2019 and just had battery replaced last year 2024,and replaced brake pads this year 2025 IT IS MAKING ME HAPPY !

The reason I came to this dealership was the Sales Manager Aj Rice. We called in to speak to an associate about a new Tacoma for my family. We ended up getting transferred to Aj I believe on accident. Which was the best thing to happen to us. He introduced himself as the new car sales manager and said it would be a problem he would be beyond happy to help us. We told him what we were looking for and he informed us he had the perfect truck. I told Him we lived in Johnson city and that it would be a long drive for us to make it to Chattanooga. He informed us that he would make this the easiest and most transparent process of purchasing a car we have ever experienced. Man was he right! He took our information down and said to bear with him for a few mins. Next thing I know within 20mins he had taken pics of the car and a complete walk around of the truck and demonstrated the key features on a video. He then called us shortly after to follow up and make sure my husband and I received the pictures and videos. We were so elated with the how he handled the entire situation we decide to make the 3hr plus commute just because of the process A.J. the manager did for us. But it doesn’t stop there. We schedule to come in a Saturday and have a time. He then told us to ask for himself or a sales associate he was going to put us with to finish the paper work. We arrived and as I expected they were busy and that sales person he wanted us to finish up the paper work with. So A.J. went above and beyond again and greeted us and told him to give him a few mins bc that sales person was busy. He came back up mins later and said to follow him and brought us into his office. He informed us he knew we had made a long drive to come see us and did not want us to wait. And he proceed to do all of our paper work himself so we could get done quick. He even had our truck cleaned up and filled with gas waiting for us! I just have to say I have bought tons of cars and have never had a manager of a dealership go above and beyond for us before every. I will from now on always recommend anyone in the tri cities to make the drive to Capital Toyota for the experience to see the manager A.J. or anyone else outside of the area or in the local aera to see him at Capital.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

My first impression about the dealership was the cleanliness especially of the restroom and the friendly greeting from Gene. His courteous and easy-going approach, his knowledge of the inventory, the competitive pricing on the windshield of every car or truck, and special internet deals, his ability to help several potential buyers at the same time, and his attention to detail was impressive. My best car buying experience ever. It was quick and easy.

I bought this car brand new for $15,800 and this has been an absolutely great car now !06,000 miles and it still runs great. Only a couple of repairs. during that time. I have gone across the country several times.

It was a quick and easy process for me. They made everything super easy and were excellent about letting me take my time and not feeling pressured by any sales people. It was a great experience and I would recommend them to friends and family!!

2014 Ford Focus. Best car I have ever driven. Fun to drive and I look sexy driving it. Passed it on to my daughter, 177000 miles and still runs great.

The dealership is great! Great contact and communication. I am having issues with financing a rebuilt title.

Bought my 2016 Mustang GT used have had it exactly one year it has 45,000 miles on it, haven't had one problem it runs great and is fast! . And I'm always still getting compliments on it. It looks great, is fun to drive, and still turns heads. This is my 8th Mustang I'm a Mustang fantatic! Love them.

Once again Long Mercedes has done it again. The level of customer service and Professionalism was outstanding. I will always recommend they. Thank you James Odom as always.

Love this car from the first day I drove out of the dealer ship. I have not had any major repairs going on 15 years now.