Used Ford hatchbacks for sale near Calumet Park, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I love this car, the only exception is the transmission. The clutches jerk hard, only once in a while. It mainly jerks when someone besides me drives and only occasionally with me. Overall, I love this car!

Had a great experience with Steve D. Very knowledgeable and honest. The process was easy and smooth,and would return for my next purchase. Would recommend to anyone.

I bought my 2016 SE from Bloomfield and for a small compact car the quality is equal if not better than a Honda Fit. The car has climate control, heated seats, rides nice and handles great compared to luxury sports cars I've owned yet 1/4 the price. I love it and feel it's made well. Motor has timing belt and wish they used the Duratec motor in here but it seems strong. My dual clutch transmission is great, it is not an automatic with valve body,they shift like bmw m6 and other sports car and it works absolutely normal.

I need a new radio. My oil change is fixed. I need to schedule a long appointment

I've had my 2016 Focus SE for 9 years this year & will drive it until one of us dies. I've never had a problem with it. It gets great gas mileage, is comfortable & roomy. I've hauled many things that others thought wouldn't fit but with the back seats folded down ...no problem. I would recommend a Focus to anyone looking for a reliable vehicle.

This is my first hybrid and is also my first Ford. In the past I've had many cars including an indestructible Honda Civic. This review will "compare" with the Civic because the Civic left the biggest impression on us for great reliability and cheap parts. The reason I gave the review 4 stars for reliability is because I had a minor coolant leak (a rusted hose clamp) and Ford charged me $250 to fix the hose clamp. I never had any problems with the Civic we used to have and if we did it was ultra cheap to fix it. Besides the minor problem the Ford C-Max has been great!!! I absolutely Love the high ceiling in the C-max. My head has plenty of room and I'm 6 feet tall. Much more room than the Civic. The Civic had 140hp and this Ford has 188hp, so its much faster than the civic! Also, The C-max costs me $35 in gas every TWO weeks!!! The last two cars I had I was spending $25-40 in gas in one week! So its faster, better gas mileage and more spacious and roomy than pretty much any car I've had lately. So far my experience with my first ford is very good. I like the style, the space inside and the comfort. I got the SE model instead of the Titanium so it doesn't have some bells and whistles. Overall I really enjoy the C-Max. I'm one of the very few people who thinks it looks cool. As for my future purchases... Ford is now on my radar!

I bought my 2017 Ford Focus SE 1.0L Manual New and only had minor issues with it it that was covered under warranty. only issues I had was the PVC needed to be replaced and the CV Axle seals. The Focus rode great, I ended up getting 45+ miles per gallons using 93 octane fuel and a pedal enhancer, made a world of a difference. She was a peppy little car. I loved the Black interior, the seat were fairly comfortable. I ended up trading it for a small SUV for more room because my son was growing so fast and needed more leg room for him. I regretted getting rid of it and just should have kept for my commute to work.

Purchased in 2017. I love my 2015 Ford Cmaxx, sad Ford does not still make them. I avg 40/43 mpg. It is comfortable for me to drive and to get in and out of. Love the hatch that allows me to loads many things for road trips. Fun to drive and it hugs the road. There is a learning curve on breaking that charges the battery, however it didn't take long. One of my favorite cars that i have owned. I will not trade it. So far no problems. I do have regular checkups and maintenance at Ford dealership where I live.

Car Luxe is one of the better car lots we have experienced. Omar and his team...were very friendly and helpful. We recommend Car Luxe...honest & friendly...thanks Omar!

In Aug 2016, purchased the 2013 Fucus Hatch SE used in 2016, with 13,000 miles on it. With 35-37mpg on average with mixed driving. Early on OK without issues. Around 40K miles the transmission electronic control modual, ECM, needed an adjustment. The transmission is a learning transmission. It will learn how you drive and adjust shift points as your driving habits are learned by the transmission. My wife's driving habits are put it in drive and GO! My habits are different. Every now and then I will drive her car and shift the transmission as a manual drive, since the transmission is a manual drive transmission which has been automated. The engine and transmission only makes a subtle gurgle noise when as the car shifts from 2nd to 1st as the car comes to a stop. The car is sporty to drive, sensitive steering, good braking. It reminds be of a less expensive VW Golf. Currently we have 140K miles and the only wear on the car that shows is a failure of the heat shield and since I am a mechanically inclined guy who putters around fixing what is broken, there is wear on the clutches in the transmission, all due by my wife's driving habits of being a speedy driver. Since we already have it and its paid off, I will keep it. I will only purchase a Golf or Jetta when the transmission or electronic control module hiccups. I do realize the ECM has a recall if you're below 1450K miles.

Their is no other place to go if your in the market for a used car, Ed and Sam are amazing. It's all about making the customer happy, they provide outstanding customer service, and they make the whole process very easy, no stress at all.

I've known the 2013 Ford Fiesta SE for the last 10 years, got it new back in 2013, it's at 168,300+ miles at the moment. Not fancy by any means, but the seating isn't bad if you're under 6 feet tall, for example I'm 5'5" and I have decent leg room and headroom, no one else but the driver gets an armrest, for entertainment it has Bluetooth and the speakers are nice, it gets the job done of going from A to B safely without costing an arm and a leg. Small eco cars of course may not favor well in accidents but that's countered by the cheap value, which is great for safe drivers who may not have deep pockets. 35MPG with 12 gallon tank gets you roughly 400 miles full at the 15K price range these days while being fairly reliable, can't really be beat. Only thing I've had to do is change out an electrical board piece, the caliper belt, brakes, battery and the tires, but that's just what it takes to keep a vehicle going long term. One thing I have noticed though is that the transmission has a tough time changing gears when you're at a stop and trying to accelerate out of the first gear, but after that it's smooth sailing. It's been doing that no worse or better for at least a year now, just a quirk at this point. Don't wanna waste any big money on a big part like that if it only happens in low speed conditions where it's safe to be quirky.

I had a great experience at Star Auto Works! The staff was friendly, professional, and ready to help. They took the time to understand my needs and helped me find the perfect cars within my budget. The financing process was also straightforward, with no hidden surprises. I truly appreciate their honesty and dedication to customer satisfaction. I highly recommend Srar Auto Works to anyone looking for a great car-buying experience!

2014 Ford Focus. Best car I have ever driven. Fun to drive and I look sexy driving it. Passed it on to my daughter, 177000 miles and still runs great.

Excellent experience. Showed up after they closed. Gentleman came outside (working late) and asked if I would like to test drive a car. We test drove it and purchased well after they closed. Polite, honest, and trustworthy through the process.

I own a 2013 manual Se model it has been a great car 35 miles a gallon. Love it and mad that Ford stopped making them..

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

I use to only own Hondas- I had Accords and Civics and they were very good cars. However while in college, I needed a new car and was on a shoestring budget. That landed me my first Ford- a Crown Victoria. Now that was an amazing car- very cheap to maintain, easy to work on, etc. It was so amazing, my next car was another Crown Victoria! It too was just as reliable, but unfortunately at over 200k miles and rusting out considerabily, it was time to upgrade. Unforuntately Ford doesn't make the Crown Victoria anymore, but being loyal to the brand, I started looking around. After researching for approximately a year, I felt comfortable enough to pull the trigger on the 2017 Ford C-Max Titanium Energi, and it was a very good decision! It's incredibly comfortable, the heated seats are amazing, and the visibility is awesome as well. The fuel economy is pretty amazing as well- I've averaged about 46 MPG since I got the car in November of 2024. There are a few things I would change if Ford were to ask me- first, there is no map light. The dome light is adequate but its over my head and behind me whereas a map light would be ideal because sometimes you need light directly above you. Second, on a cold day, when you set the heater on 90, the blower will blow cold air on you immediately before the engine is warmed up. Even my old 2005 Crown Victoria did not do this- the blower would not blow any air until the engine had warmed up. Beyond those two complaints, it's an amazing car and perfect for bopping around town.

I needed a car and my friend told me about this great place with great staff very reasonable prices and I’m loving my car from Great Lake auto very good people and I will recommend them to anyone

i bought the car 6 mounths before . this is an amazing car . i like it so much even i love it ! ford is very trusty brand i knew it . thank you

Small dealership but very nice. Honest guys, vehicle was clean and in great condition! When I look for a vehicle in the future I'll definitely be calling them!

Purchased new in August 2018. Great performance and handling. Excellent braking and great aesthetics. Now at 95,000 miles. Needed rear brake rotors at 30,000 miles and rear third light at 3,000 miles. both covered under warranty. No other repairs needed. Extremely fun to drive. I average 28-29 mpg combined. I tend to accelerate quickly. Never an issue with the 6 speed. Comfortable on cross country trips.

Karl here at rides unlimited was beyond helpful on our buying experience. He was able to somehow Get us down to the price range we wanted and worked on the overall price the whole time. Even when we thought we had what we thought was the best deal he continued to work and somehow found us something even better. The selection here has something for every price range and the staff goes above and beyond.

We purchased this car from Hendrick Toyota of Apex Derek was very helpful and knew a great deal about the car. We appreciated the help with financing options and the cleanliness of the dealership

This 2013 c-max hybrid has absolutely stood the test of time , unexpectedly driving excessive miles daily for years without having any mechanical problems, we did replace worn tires and always kept up with the recommended sevice maintenance by Ford. I am really impressed by this lil car. Now being sold to continue driving a hybrid car. I defiantly would recommend the c-max.

I recently purchased a 2023 Dodge Charger from Jimmy, and the experience was absolutely top-notch from start to finish. Jimmy was knowledgeable, professional, and genuinely helpful throughout the entire process. He took the time to answer all my questions, walked me through the features of the car, and made sure I was comfortable every step of the way. I never felt pressured—just supported. The Charger itself is an absolute beast—sleek, powerful, and everything I was hoping for. I couldn’t be happier with my purchase. If you’re in the market for a new car and want someone who truly cares about your experience, go see Jimmy. Highly recommend!

Daughter loves car! Car runs great,also needed an extra key. They took care of that quickly. Bobby was friendly and efficient at his job,we will shop there again! Also recommend to others!

I purchased a new Honda CRV this past weekend from JP. JP is hands down the best there is. Not only is he knowledge and kind, but also works very hard to make sure you get the car you want and that you don't spend too much wasted time at the dealership. Out of all my times buying a car, this has to be the most positive experience I have had thanks to JP. Would buy another car again from this dealership.

I’ve driven British sports cars most of my life and enjoyed them. I bought an st3 and enjoy driving even more. Handling and excelleration above average for an auto of this type. Comfortable heated leather seats, decent gas mileage, very good sound system. Avery fun ride. No regrets after buying this car.

Definitely I recommend this dealer ship, they are so nice and they let me test the car I live in Indy and I don’t care drive to Illinois to buy this car, looks and drives like a new, I’m super happy about it, Thanks

Torquey, pretty, handles like a dream. Can carry a decent amount of cargo, especially once you figure out how to fold the rear bench all the way, fully down. The front seats are very bolstered and are a hit with some people but rather uncomfortable for others. Clutch is forgiving enough to learn on, but grippy enough to handle your parking lot, tire spinning shenanigans. 9/10, would buy again.

They responded to my questions right away and followed up with. When did I want to test drive? The vehicle I did change my mind about the car and informed them of my decision so they were just fine. Thank you very much.

2014 Focus SE Hatchback bought in 2016 with 7500 miles. Its currently 2025 and 113k miles. The only repair issue was the TCM failure at 90k. I had to wait 3 weeks for the part to come in all the while unable to drive my only vehicle. Only other problem with this car is the heat shields have fallen loose and rattle. I have thought about replacing this car several times over the past 3 years. I've test driven many similar cars and haven't found any that drive much better. So I keep driving this car.

All around amazing experience at the Auto Showcase of Carol Stream Car Dealership, great people, great selection and even better prices!

Absolutely the best and most fun out of any car I ever owned. Easily upgradable and plenty of aftermarket parts available for that extra flair. Great as a daily or just for fun and a great community as well.