Used Ford hatchbacks for sale near Westland, MI

I had a very Great experience at Serra and would go back and lease again

This 2013 c-max hybrid has absolutely stood the test of time , unexpectedly driving excessive miles daily for years without having any mechanical problems, we did replace worn tires and always kept up with the recommended sevice maintenance by Ford. I am really impressed by this lil car. Now being sold to continue driving a hybrid car. I defiantly would recommend the c-max.

The process from the very beginning was excellent. From financing to price consciousness to the promised service delivery was incredible.

Love the Energi version; had a regular one before which was handed down to our daughter. Very comfortable, lots of usable and versatile space inside for a smallish car. Great economy (we get close to 49 MPG as a daily driver).

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

2014 Ford Focus. Best car I have ever driven. Fun to drive and I look sexy driving it. Passed it on to my daughter, 177000 miles and still runs great.

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

This is my first hybrid and is also my first Ford. In the past I've had many cars including an indestructible Honda Civic. This review will "compare" with the Civic because the Civic left the biggest impression on us for great reliability and cheap parts. The reason I gave the review 4 stars for reliability is because I had a minor coolant leak (a rusted hose clamp) and Ford charged me $250 to fix the hose clamp. I never had any problems with the Civic we used to have and if we did it was ultra cheap to fix it. Besides the minor problem the Ford C-Max has been great!!! I absolutely Love the high ceiling in the C-max. My head has plenty of room and I'm 6 feet tall. Much more room than the Civic. The Civic had 140hp and this Ford has 188hp, so its much faster than the civic! Also, The C-max costs me $35 in gas every TWO weeks!!! The last two cars I had I was spending $25-40 in gas in one week! So its faster, better gas mileage and more spacious and roomy than pretty much any car I've had lately. So far my experience with my first ford is very good. I like the style, the space inside and the comfort. I got the SE model instead of the Titanium so it doesn't have some bells and whistles. Overall I really enjoy the C-Max. I'm one of the very few people who thinks it looks cool. As for my future purchases... Ford is now on my radar!

Purchased a used 2018 with 35K miles in 2023. I now have 75K miles as it's a commuter car, about 90 miles a day. I average almost 41 mpg going from Pueblo to Colorado Springs and back. The CVT was a bit suspect when I first got it, but I think the driving has corrected the 3rd gear delay. The CVT is hands down better than my Altima. One year that car was gone, total junk.

Worked with Ryan Ford on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!

If you have the chance to get your hands on one of these things, do it! This car will put mad smiles on your face everytime you drive it. An amazing little rocket by Ford. Suggestion: Get a paint correction, Ceramic coating and clear bra for the front and peeps won't stop staring at your RS. Also a Scorpion exhaust will make it sound incredible with all those pops and bangs. Incredible car! Thank Ford!

Jeff and Brady were great. From start to finish, it was the best experience I have had leasing a vehicle. The dealership itself gave you a friendly vibe as soon as you walk in.

My vehicle will be paid off soon. It seems problematic situationa are starting. I read about recalls for 2017 ford focus. I've received NO letters from Ford yet. There are several recalls for make. Model and year 2017.

Went above and beyond to send me a real time video of the vehicle, very helpful since I’m 4 hours away. Truly appreciate your help!

Ford had a great idea in the C-Max hybrid. So many places we travel don’t have the plug ins for electric. We have many trips with 40+ to 50 mpg. Ford missed the mark when they discontinued manufacturing the C-Max. Bring back the car and make us look toward the future !

I would like to thank Douglas Chitren for all his help he made the process effortless in buying my vehicle ☺️☺️ Thanks so much Doug E Fresh!!!

We purchased this car from Hendrick Toyota of Apex Derek was very helpful and knew a great deal about the car. We appreciated the help with financing options and the cleanliness of the dealership

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

I love this car, the only exception is the transmission. The clutches jerk hard, only once in a while. It mainly jerks when someone besides me drives and only occasionally with me. Overall, I love this car!

Ron was courteous, efficient and helpful. He spent a lot of time explaining the new features. He also provided me with the garage door opener which is no longer featured on the new Hondas at no cost. He always goes out of his way to help and be there when you need him. They don't make them any better than Ron.By the way this was a lease and not a purchase.

I've had my 2016 Focus SE for 9 years this year & will drive it until one of us dies. I've never had a problem with it. It gets great gas mileage, is comfortable & roomy. I've hauled many things that others thought wouldn't fit but with the back seats folded down ...no problem. I would recommend a Focus to anyone looking for a reliable vehicle.

Torquey, pretty, handles like a dream. Can carry a decent amount of cargo, especially once you figure out how to fold the rear bench all the way, fully down. The front seats are very bolstered and are a hit with some people but rather uncomfortable for others. Clutch is forgiving enough to learn on, but grippy enough to handle your parking lot, tire spinning shenanigans. 9/10, would buy again.

So far so good. Test drove many cars at other lots and drove garbage. Went to X Drive and the moment I drove it for only 2 minutes, I knew it was it. Amazing vehicle so far so good. No complaints. Great customer service. Got an extended warranty, I totally recommend them. Even negotiated my price and worked with me. Very honest people.

I bought my 2016 Cmax energi SEL in 2021 with 40k on it. After a year, I now have 60 k driven over the Rockies 3x and Cascades x2 and use it locally for drives from 40 to 70 km average. I use a 220 volt charger. The best mileage comes when the weather is between 15-20C. when I averaged 3.6L/100km. This is not the most fuel efficient hybrid, nor is it the worst, but bang for buck and enjoyable ride ...it's great! Driving in the city is best on electrical mode, sometimes I get +50 km on a charge, but mostly around 35 km. A tank of fuel, (55l) can last 800-1000 km of driving. Driving is fun! Very easy to pass other vehicles on the highway without worrying. Hard to tell when the vehicle shifts between electric and ICE. Lots of headroom and space for back seat passangers. I can pack the back with lots of stuff....yes..the battery takes up room, but I always get stuff in. Build quality is okay, noticed a few glitches in parts fitting together and I did have the AC wire harness fall apart. Bottom line....I love this car and it saved me tons of money in fuel costs

This car is exactly what i needed when i limped my old ponitac into the dealer. Unlike my previous car this one is great on gas. It handles smoothly in my opinion. THe only downside i can think of is the trunk is small. even with the seats down in the sedan like i got.

PROS: Very good on the mpgs (although nowhere near the original estimates, in our experience) and has a LOT of zip! It's just an easy-to-drive, smooth, and quiet vehicle. We love the amount of interior space too, especially with the back seats down. Front seating is quite comfortable although feels like a mini-van, which surprised us at first... but you get used to it. CONS: Ford's Sync dashboard system on this model is just abysmal, and climate controls also behave un-intuitively. Car is an excellent driver most of the year but very poor on snow and ice; the smallest amount of sleet and ice can completely immobilize the vehicle on our rolling gravel driveway. Braking is very powerful and difficult to modulate—sometimes a gentle tap will throw passengers forward! Oil changes are a pain in the neck due to the large, cumbersome under-panel that has to be removed.

I bought my 2017 Ford Focus SE 1.0L Manual New and only had minor issues with it it that was covered under warranty. only issues I had was the PVC needed to be replaced and the CV Axle seals. The Focus rode great, I ended up getting 45+ miles per gallons using 93 octane fuel and a pedal enhancer, made a world of a difference. She was a peppy little car. I loved the Black interior, the seat were fairly comfortable. I ended up trading it for a small SUV for more room because my son was growing so fast and needed more leg room for him. I regretted getting rid of it and just should have kept for my commute to work.

Was looking for a car for my oldest. Have been searching for more than a week when we decide to try LA trader. Stopped and looked around. Nate was very helpful with showing us the vehicles. After several test drives and free oil change, we decided to purchase a car which was very easy. We are introduced to Mario, who is very professional and came to an agreement on fair price. Mario is very patient and took his time Making sure we understood what was next. Took care of all the papers and the plates. highly recommend.

I own a 2013 manual Se model it has been a great car 35 miles a gallon. Love it and mad that Ford stopped making them..

Bought new. Several times for unknown reason it would not operate until jump box charger attached then everything ok for long time. 43.2 mpg day in and day out. Generally driven 20 miles to town then around town and 20 miles home. Front brake pads replaced at about 40000. Rear still original. 69000 miles on odometer but towed additional 50,000. After eight years I LOVE my little car. Other car is Ford Escape. Great car but only 24 mpg. Understand new Escape can be had as hybrid. C-max useful as small “ pickup”

Purchased a used Explorer and the process couldn't have been simpler. Steve couldn't have been more accommodating and I was in an out in no time. I'd definitely recommend them to anyone who needs an affordable quality ride!

Bought new in 2012 with 2.0L 5 speed manual. This car has been exceptional in every way. Never quits! Never stalled! 272,000 miles, 4 spark plugs, original clutch, just normal Maintenance using FOMOCO recommended oil & filters every 5,000 miles (synthetic-blend). It still gets 35-36 commuting and 38-39 Hwy. Incredible little car! Sad I can’t buy a new one!

Brian crayne excellent salesman very friendly. Got us in a car, quick and fast👍🏻😁best salesmen ever

So far, so good! It is my daughter’s first car and she loves it! It’s perfect for her and will hopefully last her a long time.