Used Ford hatchbacks for sale near Westland, MI

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

This is my first hybrid and is also my first Ford. In the past I've had many cars including an indestructible Honda Civic. This review will "compare" with the Civic because the Civic left the biggest impression on us for great reliability and cheap parts. The reason I gave the review 4 stars for reliability is because I had a minor coolant leak (a rusted hose clamp) and Ford charged me $250 to fix the hose clamp. I never had any problems with the Civic we used to have and if we did it was ultra cheap to fix it. Besides the minor problem the Ford C-Max has been great!!! I absolutely Love the high ceiling in the C-max. My head has plenty of room and I'm 6 feet tall. Much more room than the Civic. The Civic had 140hp and this Ford has 188hp, so its much faster than the civic! Also, The C-max costs me $35 in gas every TWO weeks!!! The last two cars I had I was spending $25-40 in gas in one week! So its faster, better gas mileage and more spacious and roomy than pretty much any car I've had lately. So far my experience with my first ford is very good. I like the style, the space inside and the comfort. I got the SE model instead of the Titanium so it doesn't have some bells and whistles. Overall I really enjoy the C-Max. I'm one of the very few people who thinks it looks cool. As for my future purchases... Ford is now on my radar!

I had a very Great experience at Serra and would go back and lease again

This 2013 c-max hybrid has absolutely stood the test of time , unexpectedly driving excessive miles daily for years without having any mechanical problems, we did replace worn tires and always kept up with the recommended sevice maintenance by Ford. I am really impressed by this lil car. Now being sold to continue driving a hybrid car. I defiantly would recommend the c-max.

The sales person, Eric Durfee, was excellent. He even came to my house and took to the dealership to pick up my new car. He was Very easy to work with and explained everything to me and answered all my questions.

Purchased a used 2018 with 35K miles in 2023. I now have 75K miles as it's a commuter car, about 90 miles a day. I average almost 41 mpg going from Pueblo to Colorado Springs and back. The CVT was a bit suspect when I first got it, but I think the driving has corrected the 3rd gear delay. The CVT is hands down better than my Altima. One year that car was gone, total junk.

PROS: Very good on the mpgs (although nowhere near the original estimates, in our experience) and has a LOT of zip! It's just an easy-to-drive, smooth, and quiet vehicle. We love the amount of interior space too, especially with the back seats down. Front seating is quite comfortable although feels like a mini-van, which surprised us at first... but you get used to it. CONS: Ford's Sync dashboard system on this model is just abysmal, and climate controls also behave un-intuitively. Car is an excellent driver most of the year but very poor on snow and ice; the smallest amount of sleet and ice can completely immobilize the vehicle on our rolling gravel driveway. Braking is very powerful and difficult to modulate—sometimes a gentle tap will throw passengers forward! Oil changes are a pain in the neck due to the large, cumbersome under-panel that has to be removed.

Ford had a great idea in the C-Max hybrid. So many places we travel don’t have the plug ins for electric. We have many trips with 40+ to 50 mpg. Ford missed the mark when they discontinued manufacturing the C-Max. Bring back the car and make us look toward the future !

I love the people and the service was AWESOME and they work out great deals i would recommend them if you need a car! Good

bought the car with 120000 mile got it to 130000 miles and never had an issue really fun drive couldn't be happier to have had my car towed home on the highway.(made a good seat while waiting for pick up)

Brian crayne excellent salesman very friendly. Got us in a car, quick and fast👍🏻😁best salesmen ever

Bought new. Several times for unknown reason it would not operate until jump box charger attached then everything ok for long time. 43.2 mpg day in and day out. Generally driven 20 miles to town then around town and 20 miles home. Front brake pads replaced at about 40000. Rear still original. 69000 miles on odometer but towed additional 50,000. After eight years I LOVE my little car. Other car is Ford Escape. Great car but only 24 mpg. Understand new Escape can be had as hybrid. C-max useful as small “ pickup”

So far so good. Test drove many cars at other lots and drove garbage. Went to X Drive and the moment I drove it for only 2 minutes, I knew it was it. Amazing vehicle so far so good. No complaints. Great customer service. Got an extended warranty, I totally recommend them. Even negotiated my price and worked with me. Very honest people.

I bought my 2016 Cmax energi SEL in 2021 with 40k on it. After a year, I now have 60 k driven over the Rockies 3x and Cascades x2 and use it locally for drives from 40 to 70 km average. I use a 220 volt charger. The best mileage comes when the weather is between 15-20C. when I averaged 3.6L/100km. This is not the most fuel efficient hybrid, nor is it the worst, but bang for buck and enjoyable ride ...it's great! Driving in the city is best on electrical mode, sometimes I get +50 km on a charge, but mostly around 35 km. A tank of fuel, (55l) can last 800-1000 km of driving. Driving is fun! Very easy to pass other vehicles on the highway without worrying. Hard to tell when the vehicle shifts between electric and ICE. Lots of headroom and space for back seat passangers. I can pack the back with lots of stuff....yes..the battery takes up room, but I always get stuff in. Build quality is okay, noticed a few glitches in parts fitting together and I did have the AC wire harness fall apart. Bottom line....I love this car and it saved me tons of money in fuel costs

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

I've had my 2016 Focus SE for 9 years this year & will drive it until one of us dies. I've never had a problem with it. It gets great gas mileage, is comfortable & roomy. I've hauled many things that others thought wouldn't fit but with the back seats folded down ...no problem. I would recommend a Focus to anyone looking for a reliable vehicle.

Great place to buy a used car or have your car repaired Getting the job done without trying to rip you off . Always wants you to feel good about the job not like the dealerships where you are just a number. This is a family run business

I purchased my 2015 Ford fiesta SE about a month ago with 30,000 miles on it. It is a 5 speed manual transmission and have done some light maintenance to it like changed the oil, wiper blades and new tires. I purchased this car to use for commuting to and from work and everyday use. I was able to take it out on the open road over the weekend and was very surprised how well it performed going up steep hills and on the highway. It kept it's power up hills and I was easily able to maintain a 75 mph. Great on gas, fun to drive the only con that I have experienced this far is the limited back seat space. Overall a great little economical car for the price.

My vehicle will be paid off soon. It seems problematic situationa are starting. I read about recalls for 2017 ford focus. I've received NO letters from Ford yet. There are several recalls for make. Model and year 2017.

I love this car, the only exception is the transmission. The clutches jerk hard, only once in a while. It mainly jerks when someone besides me drives and only occasionally with me. Overall, I love this car!

our salesman christian was awesome when it comes to locating a vehicle at gorno ford and we were pleased to bring home a new explorer

Great car, I drive my focus RS as a daily, very practical and comfortable. Currently at 90k miles runs like a champ no major issues. Didn’t like the oem wheels due to constantly having to replace tires due to pot holes. The car give me confidence to go into corners at insane speeds, never feel like I’m gonna lose grip. In terms of comfort I can sit in the front seats for hours at a time very comfortable for an average weight/build man. But in terms of interior space the back seats get a little cramped when having tall passengers. But still very practical if your not carrying passengers constantly.

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

If you have the chance to get your hands on one of these things, do it! This car will put mad smiles on your face everytime you drive it. An amazing little rocket by Ford. Suggestion: Get a paint correction, Ceramic coating and clear bra for the front and peeps won't stop staring at your RS. Also a Scorpion exhaust will make it sound incredible with all those pops and bangs. Incredible car! Thank Ford!

I shopped and called everywhere and this dealership was by far the best! Dan Provenzola and his team went above and beyond to helped me get the vehicle I wanted a needle in a haystack they call it I will be back every 2 years 100% and I recorded you all ask for Dan he is the best!

2014 Ford Focus. Best car I have ever driven. Fun to drive and I look sexy driving it. Passed it on to my daughter, 177000 miles and still runs great.

Worked with Ryan Ford on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!

AWD, 400HP, RECAROS, GREAT SUSPENSION, 4CYLINDER, MANUAL, HATCH, RELIABLE, A LOT OF TUNNERS AND PARTS, CHEAP TO MAINTAIN, HOLDS ITS VALUE, What else is there?

Best car I’ve ever owned. Ford hit a home run with their latest hatchback rocket ship. Not only is it the top of the heap for hot hatches. They only brought approximately 5000 into the states. Now that they stopped bringing them in the prices are rising. I’ve seen $50K for a 2016 at auction. I paid $39K new fun fun fun

Lisa Zerilli was my sales representative she made leasing a new Bronco flawless in the process. Not only do I recommend her but I also recommend the Bronco!

Torquey, pretty, handles like a dream. Can carry a decent amount of cargo, especially once you figure out how to fold the rear bench all the way, fully down. The front seats are very bolstered and are a hit with some people but rather uncomfortable for others. Clutch is forgiving enough to learn on, but grippy enough to handle your parking lot, tire spinning shenanigans. 9/10, would buy again.

Mike Martin very kind, straight forward salesperson that goes the extra mile to get you approved. His hard work and family like vibe is just a few things that make him so awesome.Thanks Golling Chrysler for having such a great team member. Shelly Kennedy

Great styling and great pickup. It's fun just to take a ride to the grocery store. Pretty roomy considering the race styling seating and that's a plus.

The service is great, excellent employees. Work is done as expected, clean, comfortable waiting area.

I bought my 2017 Ford Focus SE 1.0L Manual New and only had minor issues with it it that was covered under warranty. only issues I had was the PVC needed to be replaced and the CV Axle seals. The Focus rode great, I ended up getting 45+ miles per gallons using 93 octane fuel and a pedal enhancer, made a world of a difference. She was a peppy little car. I loved the Black interior, the seat were fairly comfortable. I ended up trading it for a small SUV for more room because my son was growing so fast and needed more leg room for him. I regretted getting rid of it and just should have kept for my commute to work.