Used Ford cars for sale near North Richmond, CA under $20,000

I am very proud and pleased to give Alex (Mr. Diamond in the rough) praise for doing what should be done at every used car dealership. Yes, he has the mindset that you are his ONLY customer, and he will "make it right". He is respectful, honest and trustworthy. It's hard to trust the stereotypical "used car salesman"...I don't even need to explain, right? Please toss that connotation out when you shop with Alex and be refreshingly and happily amazed at how he makes it all happen in a non-stressful and productive way. I won't torture you with a long review, but I want to because EVERYTHING was handled so efficiently. I should include that I have been a Sales Manager for IBM and Henry Schein Dental...these multibillion $ co.'s are built on high end sales/service reputations. Point is this: I know greatness when I see it. One or two examples: Spoke to Alex about the Mercedes he had dropped in price to sell (great Carfax info btw...gives "fair price" accurately). Perfectly priced, so no need to dicker. I tell him I will need to get a friend to drive me there in case I buy the car...an uber driver was at my door in less than 15 minutes on Alex's dime. Bought the car and ALL paperwork was done, so I got my plates, stickers, registration in the mail shortly thereafter. Went back to get the smog done and pointed out the air conditioning/heat blower wasn't operating very well; don't forget, this is AFTER the sale. Alex could have charged me for parts and labor, but instead had Eugene (excellent mechanic btw) and Dmitry install the new blower for FREE...ask yourself when that kind of giving attitude and service happened at a used car dealer? Also put on 2 new front tires for “wholesale cost” and no labor charge. Please, you owe it to yourself to be dealt with in a professional and experienced service oriented manner...I am completely sold on Alex. P.S. In the short time I've gotten to know him, Alex has impressed me also with his love of his family. I value this also. Hope you go meet Alex...he will without a doubt, validate this review.

I bought this truck used from Long-Lewis in Hoover, Alabama, in July 2025. I like the performance, gas mileage, and drive modes of the 3.5 Liter Twin Turbo with 10 Speed transmission. Lots of interior space, lots of interior and exterior lighting in the right places.

I purchased a 2014 Honda Accord from Benicia Elite and their service from beginning to end was absolutely fantastic. Ali treated me like a friend and made sure I was completely comfortable and confident with my purchase.

I absolutely love my beautiful Deep Impact Blue 6 Speed Manual 2013 Mustang GT. I've had her going on 10 years now. She's very fast, more so with my Brenspeed 97 Race Tune delivered by my Bama Tuner, 1 7/8 Kooks Long Tube Headers, X-Pipe, fed back to my Flowmaster 40 Outlaw Mufflers, an Airaid Cold Air Intake and in the very near future a Ported 2nd Gen Cobra Jet Intake with N/A Detroit Rocker. So fun to drive. Insane throttle Response with smooth handling, pure beast

had a very pleasant, quick and easy purchase process.

I bought a 2021 Mustang Mach I and couldn’t be happier. The car is everything I dreamed of. The quality of the vehicle shows each and every time I drive it. Best vehicle I’ve owned. Sales staff was the greatest in helping me get my dream car.

This truck is one of the best. I had a GMC before this and there is no comparison. I love this truck and will keep for long time.

I bought this car as the baseis of a new hobby build. It had the performance options I wanted and was an automatic. Two items the dealer failed to disclose were worn tires and two curb checked wheels.

Great experience all around. Salesman, finance and manager were helpful. No issues at all. Got the vehicle that we wanted with no issues. Process was simple.

2014 Ford Focus. Best car I have ever driven. Fun to drive and I look sexy driving it. Passed it on to my daughter, 177000 miles and still runs great.

I’ve bought 8 Toyota from them and they are my go to dealer for service also. Their sales team doesn’t give me the run around and I like the one person from start to finished. High recommend

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Absolutely outstanding experience! Friendly staff, transparent pricing, no pressure sales, and a smooth process from start to finish. Highly recommend this Honda dealership?10/10 service!

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

I recently had my car serviced here and couldn?t be more impressed. From start to finish, the experience was smooth, professional, and stress-free. The staff were friendly, honest, and took the time to explain everything clearly. They diagnosed the issue quickly, gave me a fair quote, and stuck to it?no surprises. The work was done on time and my car now runs better than ever. They even gave it a quick clean before returning it to me, which was a nice touch! It's not always easy to find a trustworthy auto shop, but this team has definitely earned my trust and future business. Highly recommend to anyone looking for reliable, high-quality car service.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

I loved the no hassle and great price on warranties. I would recommend CarMax to everyone.

I love my edge. I have had it for only a few months but it rides smooth like a Cadillac. The fuel mileage could b better

Sergio in the service department hits another home run! Great service from VE of Marin. Highly recommended!

2014 Focus SE Hatchback bought in 2016 with 7500 miles. Its currently 2025 and 113k miles. The only repair issue was the TCM failure at 90k. I had to wait 3 weeks for the part to come in all the while unable to drive my only vehicle. Only other problem with this car is the heat shields have fallen loose and rattle. I have thought about replacing this car several times over the past 3 years. I've test driven many similar cars and haven't found any that drive much better. So I keep driving this car.

Mario was GREAT! Buying our car was such a pleasure! Mario is superlative and answered all of our questions.

My biggest peeve is the tailgate isn’t powered. Ordered the top of the line mr Model sight unseen because my dealership didn’t carry them. I wanted all the bells and whistles. Powered lift gate isn’t an option. It is painful to my injured spine to lift it and manually move the rear seats. The grandkids love the 3rd seat and I love the storage space behind it. I have made a Sam’s run for the month and able to pack everything behind the 3rd seat. The inside is great for human comfort but not for shopping or I should say storing packages. To be honest, my front seats are ALL THE WAY back. I have plenty of room and that’s a lot. I don’t like being close to the steering wheel in case of an accident. I wish the slots for charging my devices weren’t so close to the driver’s cup holder. It’s too easy for liquids to Spill in them. The only other item I wish was different is I miss a hard copy manual. There are options I still don’t know how to use. My GPS is not updated because of that. I like the van. My grandkids and dogs like it. Tomorrow I will get up, remove the two blankets I have protecting them floors and spend hours vacuuming the dog hair out the fabric on the back of the seats and floors. I have leather seats but there’s still Too much surface that holds onto my Husky’s and Belgian Shepherd’s ‘Glitter’. I do have to double check my doors are locked when I leave them in the car with the AC running. I have to use the remote because the double tap of the horn alert is deceiving. It doesn’t mean the door is locked. I do appreciate how easy it is to unlock the car without having the remote in my hand. All in all, it served the reasons I purchased it. I do wish I had paid the extra money for the Sprinter. But it would not have fit in my garage nor my budget.

Owned my 1012 Escape LTD AWD for 14 years. No major problems whatsoever. It has towed household items in the large UHaul trailer with ease. It has hauled home construction items in the back and on top. It has done long road trips. And, with all that, has averaged over 23 MPG! Faithful Long Term Vehicle...Many Miles to Go!

Serramonte Ford provides excellent service and support everything my vehicles needed servicing. The 5 star service provided by Rich Wisnewski is always tops. I reccomend Serramonte Ford Service Dept. for their excellence each and every time...

If you plan on buying a ford edge from 2017, or anywhere between 2015-18, I implore you to make sure that you buy a used one. Why, because if it has over 100k miles on it, there's a good chance it had a good gen 1 engine in it or already had the cracked gen 1 engine in it replaced with a new gen 2 engine in it that won't crack anytime soon. This is a known problem with the ford edges and other models that come with that specific first generation model inline 4-cylinder between the 80k-100k miles marker, Ford knows about it and a recall should be issued but they won't be doing that anytime soon. So, if you by a ford edge with under 60k miles on it like I did, immediately purchase the 50k miles powertrain warranty at designated ford dealer, and if the car is a CPO get the 100k miles warranty no matter what the miles on it currently are, you no idea if the engine you got is going to crack, so make sure you get the warranty plan that will cover replacing the engine and anything else that goes wrong with the needed number of miles to cover the 80k-100k miles marker; my edge almost made it to 100k miles before it cracked. And because the new engine put so much back pressure on the old transmission, the engine killed the transmission, so I got that replaced too! $205 deductible later, and I essentially got an entire new car, I'll drive the thing till the wheels fall off at this point.

Can’t beat Serramonte Ford’s Service Department for outstanding car and customer care. Service advisor Pamela Yeager and the team of technicians, especially Hung Le, are excellent. Serramonte Ford has kept my Ford Escape in great shape for more than a dozen years and tens of thousands of miles. I trust them to keep my Escape as safe, reliable and roadworthy as it was when it was new.

This van has met all of my needs. It will be a great and reliable van for the next person that purchase it. Enjoy and Thanks In Advance!

Experience was really good, good communication and good listeners and very understanding and very professional

My favourite car ever. Great inside and out. The rear wiper is perfect as are the front wipers, although it's easy to accidentally activate them. You'll need to adjust your seat for a perfect fit, bit once you find it, it's great. The bank seat could use more legroom, but otherwise it's great.

Straightforward & fast. Anthony Guerra was super helpful & friendly. We asked for a ‘deal’ and he made it happen. I’ve bought 4 cars from various lots & this was the best experience yet.

I have always driven a Ford and had a 2012 Ford Fusion SE, and drove it to 266,000 miles. My 2020 Fusion Titanium is awesome!!

I have had great experiences here. These great folks will bend over backwards to help. Salesman Woman Edith is great, Glen is the man. They came in on their day off to help me out because they knew I needed a car for work and brought it me! Mind you, pouring rain and late. That March 3, 2019. Thank Again for taking care of me.

My mom had a kid pull out in front of her Taurus and they totaled it, so She asked me to find a car. Found the Ecosport as a used car at a good price. Dealer installed Factory style leather seat covers in place of the cloth. Ma got to drive it twice and it was passed to me. I'm glad I picked it. Tests show 0-60 in 10-11 seconds with the little 3 cylinder. I made it in 12 but going a little up hill. It has enough pep for running around but gets fantastic mileage. I teased my wife when I fill up for $23 and get 300+ miles and she fills her jeep for $60 and shows 285 miles. I traded from a lifted 2 door jeep to the Ecosport and I am happy driving it. I upgraded the radio from the 4" to the 8" with nav. Great choice...A great little fun driver. I got in the back seat to see if the reviews were right and I had plenty of leg room for a small car. I'm 5'11" and 200# but everything fits well. I like the fact that I don't have to crawl in like my sons Subaawoo. I get in and out with ease due to the tall stance. I'm planning to put on All Terrain tires when the time comes.

Had a great experience with Emily Sinkford. She was very nice. Super knowledgeable and patient with all my questions. She’s professional and personal. This was the best car buying experience I’ve ever had! Thanks!

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

The crew at Hansel Ford Petaluma are top notch! The employees have a welcoming demeanor, and were very helpful while not being pushy.

New 2 weeks ago today. This car is not intended for family vacation. I use it as a daily driver a 100 miles round trip. I got the mid-grade trim package heated seats moon roof. it has a small gas tank 13.9 gallon. I question the MPGs as advertised but its ok at 27 mpg all highway. It will fit 4 people but i believe Ford didnt intend for it to be a vacation car but a general purpose of getting back and forth to work car.So far so good only time will tell.