Used Ford cars for sale near Rockwood, VA under $20,000

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

I really like my 2017 mustang Roush, The only complaints are the front bumper clips break easy and most of all the paint is less than paper thin and in 4 years was flaking off around back window it sad such an expensive car. THE BIGGEST THING IS THERE IS NO BLUE BOOK FOR ROUSH.

Had a fantastic experience with this dealership go and see Russ for any of your vehicle needs!

I bought this truck used from Long-Lewis in Hoover, Alabama, in July 2025. I like the performance, gas mileage, and drive modes of the 3.5 Liter Twin Turbo with 10 Speed transmission. Lots of interior space, lots of interior and exterior lighting in the right places.

Bought my truck used in 2016 with 69k miles one owner vehicle currently pushing 122k. Only major issue has been the replacement of the break pump, great on gas plenty of torque have hauled a Bob Cat in the past with no issues. Love my truck!

I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!

This truck is one of the best. I had a GMC before this and there is no comparison. I love this truck and will keep for long time.

I came in looking for f-150s, specifically one that could haul my horses/trailer. I was met with an extremely knowledgeable staff who walked me through the whole process. I was in and out in less than 2 hours. The entire shopping experience was done on an ipad, so we built the deal together. Will totally come back even though I am a 2hr drive away.

Bought a brand new in 2019 Transit Connect, since then we only had to change the brakes and oil !!!! Love this van. Works fine for our company needs. The money that we saved on gas alone is priceless (27/28 MPG). I decided to write this now because this is the only Ford product that didn't disappoint us. Hopefully they start making this work horse again soon.

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick

I own the 2022 Ford Maverick XLT Hybrid and so far with roughly 28,000 miles on it I love it. Cannot believe the gas mileage that I get. From April thru Nov I am in the upper 40's to low 50's. That is driving in the cities and highways between the cities. Any long travels on the expressway and my mileage drops to the mid to low 30's. When I purchesed it in 2022 I stayed with the standard XLT interior and I do not regred not upgrading it. It is comfortable for a vehicle and it is quiet. I have easily gotten 4 golf bags in the truck bed and 4 golfers in the cab with one of those golfers standing at 6 foot 8 inches. I've also been able to get 2 10 foot kayaks in the bed with no problem. Yes, they extended beyond the tailgate but had no problems. So far I rank my purchase of my 2022 SLT Ford Maverick Hybrid as one of the top two vehicles I've purchased in my life time, and I will be 74 in 2025.

We worked with Griffin Lorton to purchase a vehicle. He was very knowledgeable & patient with every vehicle we looked for.

I love my edge. I have had it for only a few months but it rides smooth like a Cadillac. The fuel mileage could b better

0I had a wonderful experience with Kelley Carlson online and Donell in sales. Kelley narrowed my choices to 3 cars the fit my desires. Donell in sales assisted me inhouse. He was so knowledgeable, patient, kind and trustworthy. He paid special attention to my needs and helped me to narrow to one car. Thanks to Kelley and Donell for working together to afford me the automobile of my choice. I have purchased from Richmond Ford for thirty years. Never had a car problem. I always kept up to date with my services and the service given was always pleasant. Patricia C Heath

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I want to highly recommend this dealership and the excellent customer service I have received. Joey Foust helped me through the process of ceramic coating on my Ford Fusion. He is friendly, professional, and follows up impeccably. He understood the process and explained it great detail to be sure I was informed as to what to expect. He provided a loaner to use to go to work. My car was done in a timely manner and looks beautiful. I'm 100% satisfied and highly recommend Joey for any future service needs!

In Aug 2016, purchased the 2013 Fucus Hatch SE used in 2016, with 13,000 miles on it. With 35-37mpg on average with mixed driving. Early on OK without issues. Around 40K miles the transmission electronic control modual, ECM, needed an adjustment. The transmission is a learning transmission. It will learn how you drive and adjust shift points as your driving habits are learned by the transmission. My wife's driving habits are put it in drive and GO! My habits are different. Every now and then I will drive her car and shift the transmission as a manual drive, since the transmission is a manual drive transmission which has been automated. The engine and transmission only makes a subtle gurgle noise when as the car shifts from 2nd to 1st as the car comes to a stop. The car is sporty to drive, sensitive steering, good braking. It reminds be of a less expensive VW Golf. Currently we have 140K miles and the only wear on the car that shows is a failure of the heat shield and since I am a mechanically inclined guy who putters around fixing what is broken, there is wear on the clutches in the transmission, all due by my wife's driving habits of being a speedy driver. Since we already have it and its paid off, I will keep it. I will only purchase a Golf or Jetta when the transmission or electronic control module hiccups. I do realize the ECM has a recall if you're below 1450K miles.

Great service!! Never had a problem with the whole experience…they make you feel like you’re family!!! That’s very important..,never a rush…they explain everything in detail which is important

this car is a very good first car for a teenager and as a teenager whos first car is this car i think im qualified to say that. its good on gas, has plenty of speed, and has a pretty great sound system for just a stock sound system

We stopped by the dealership today to look at the 2024 Explorer. Gilman was the first person that approached us and showed us several new vehicles. He was very professional and knowledgeable with us. We were just looking but ended up purchasing a new vehicle from Gilman. Everyone in dealership was very nice and helpful. I would recommend Gilman (even though he is new to sails) to anyone interested in buying a vehicle. Bruce Kersey

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Salesman and Managers made the whole purchasing experience easy and quick. Very professional and friendly. Would not hesitate to buy another vehicle from them in a second.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Very good truck buying experience at Sheehy Ford. The whole experience was straight forward with no pressuring to buy. The salesman was knowledgable about Ford trucks and was able to find the truck I wanted. 5 Star review for Sheehy Ford and Brian Edwards in Sales.

its such a beautiful and fun car, I love the car for its personality. in fact I'm getting married to this car on April 8, 2025, which is also my 21st birthday. All of you are invited! it is also better than a megatron civic

Sam was very helpful. He listened to me and did not try to sway me to purchase another vehicle like some dealerships do. We got straight to the point and I walked away with the car I wanted.

We bought our expedition in 2022 used with 23k miles. Got the cam phasers replaced right away under warranty. Other than that the only thing needing work was the front axle seal. Replaced under warranty as well. Overall an excellent vehicle. We occasionally get a weird or harsh shift but that happens maybe once a month and doesn’t cause any drivability issues. Lastly, I had to unplug the hands free power liftgate sensor as it had a tendency to close on you while you were loading groceries. Not a big deal to do without imo. The versatility of the interior is top notch if you have multiple kids in car seats. The cargo area is huge on the max. The base stereo could be better but it’s not bad. Comfy on long roadtrips. We have the max tow package and tow our 6500lb boat all summer and it handles it with ease. We average about 16 mpg but we don’t drive it gently. We checked out the suburban before we bought this and I wasn’t a fan of the seat versatility or lack there-of and the very high rear cargo floor.

I have the 2013 model SEL. I really don't care for the front wheel drive but overall this car is a workhorse. I have 250,00 on the 2013 and she will get up and go smoothly. Good on gas as well and dependable. Except for the 2013 waterpump issue. Other than that, its dependable and the interior is nice leather, not cheaply made. Im getting another one for sure.

I found Auto Empire online because I’m from Charlotte, NC. Hunter T. and Josh H. were super helpful. They even did a FaceTime with me to look at several different cars. That had a Jaguar I really wanted that I couldn’t find anywhere else on the East Coast. The offered to assist with transport down here but I wanted to test drive the car first so I flew into Richmond, got an Uber to their dealership and had a good test drive. Car was EXACTLY as they described and legit told me everything they thought could be an issue, but it’s a JAG so that’s to be expected. It was one of a kind and I’m glad they held it for me with me a $500 deposit. Transaction went smooth as silk! Especially being from NC. Would definetly buy from again if they get another Jaguar in stock. Drove all the way home with zero issues! 5 stars.

I love my car!! It’s fun to drive and gets great gas mileage. I have had it for 9 years and I have only had to replace a battery and get new tires! It’s a 5 speed, which I love! The only drawback is my husband is 6’1 so it’s kind of small for him, so no long road trips in my car! lol! But I am 5’2 and it’s a perfect fit. We are moving to Vermont and keeps telling me I need to trade it in for a 4wd, especially for snow and mud season. I just really do not want to give up my little car. I do want to buy a new Ford Bronco, so hoping since my Fiesta is paid off I can have both. It can be my summer car!! I have always had Ford Vehicles they never let me down!!

Auto Empire was excellent. Hunter T was super helpful and answered all my questions. I found the perfect truck online and didn’t want to have to drive all the way from Norfolk just to look at it so she offered to do a FaceTime and showed me the whole truck. Under the hood, under the wheel wells, everything. I was expecting to have to drive all that way. I made an appointment to come test drive the truck after work and they were super accommodating of my schedule. I ended up putting $500 down after the test drive until Navy Fed got my loan together. It was only like 3 days later I was able to pick the truck up! But that’s because Navy Fed took that long. They had the truck ready to go when I test drove it but I didn’t have the cash. Hunter even offered to arrange shipping but it had a buddy drive me up. It was worth the trip for the exact truck I wanted. They had several good looking trucks but I wanted a specific GMC. Great experience! Highly recommend.

Hi, 👋 I am currently an owner of a 2012 ford fusion SE & I can assure you that I feels very fortunate to have such an amazing reliable vehicle as I do now ! Recommending this is vehicle as an owner of am Ford Fusion, would be absolutely absurd if I did not! What such an amazing car that the Ford industry has manufactured!! Shout out to you guys "Ford" thank you so much for an outstanding job! Absolutely loves the remote start control, after starting remotely still having too insert the key for switching gears to drive. Very amazing, without the key inserted, once you place your foot on the brakes to try to change gears the engine kills, to me mu opinion am very safe an outstanding security setup for car thefts to be prevented. Especially for the cold winters and needing my vehicle to be warmed and the engine going for when I get in my car the heater wouldn't need time to warm up. I have such relax and ease knowing my car is fine being started while me not being inside of it, that no-one can drive away with my vehicle with having the keys inserted. Yet my car was gifted to me but my grandfather but wow such an amazing gift ever !! I say very sincerely, stating that this the every 1st car reviews I've ever done after having many 🙏💛

Russ is tremendous! I wasn’t sure if I was able to get approved, and he was able to make it happen. Made a lifetime customer

The Ford Fusion SE FWD has proved itself to be a solid choice. It is reliable in stop-and-go traffic and is nimble enough to overtake other cars on highways. It is also quite comfortable, although the headrest is quite uncomfortably placed. The suspension absorbs most of the road's vibrations. When turned on at lower speeds, the motor can be louder than expected, but the transition between electric and ICE power is quite smooth. The design is aggressive, and it looks quite good. The car is also reliable, and parts aren't hard to find. The infotainment system, however, is not as sophisticated as expected, but not in a pleasant way. Overall, I would still recommend the car; it's practical, reliable, and nimble.

Dealt with Carlos and staff and had a great experience. Would recommend this dealership to friends and family.

I have a 2018 Edge Titiaum with just over 15,000 miles. Could not get the cruise control to work. Dealer just informed me it is going to need a module costing over 17,000 , plus 300.00 labor. Seems this part should last longer than 15.000 miles.