Used Ford cars for sale near Shenandoah Retreat, VA

I want to provide some feedback on an awesome sales consultant (Berlin McKay). It has been about 9 years since I was looking at vehicles and really hated talking to sales personnel and being able to believe/trust them. BUT, I had the best experience while looking at different models of Toyota's. Berlin was patient, respectful and kind through the whole process. It's been a while since I've met such a genuine "Good Guy"! Berlin assisted me in the whole process and was patient even when I didn't have all the details, paperwork and answers. He assisted me with cleaning out my Highlander, no matter how long it took. I remembered: my Highlander's title was in my gun safe, no problem, right? I haven't accessed it for over a year. The lesson is: make sure the battery is changed out yearly! This whole process, experience impressed me and I would recommend Berlin and CMA Martinsburg to anyone. At this time, I really wanted to express the Sales Consultant knowledge with the business, product and paperwork was great! Everyone was awesome from the first visit to the end. I am enjoying my Tacoma TRD Sport!!! What a great experience!

It rides very smoothlyan has a ac and radio. With over 200knmiles it rides very good definitely would recommend for a very affordable truck and great for transport

I purchased a used car recently at this dealership. We had a great experience! Recommend

2022 F150 PowerBoost 3.5 twin turbo absolutely hauls xxx with phenomenal gas mileage on a 30 gallon tank. I’ve gotten a true 600 and 700 miles out of a tank of gas when it’s in Eco mode it will run on battery alone if you’re on flat level ground and maintain your speed that’s how they obtain so many miles out of a tank full of gas probably one of the best F1 50s I’ve owned and I’ve had several of them. If you leave it in tow Haul mode it will disengage the auto stop start so the vehicle remains on. It’s been absolutely bullet proof with zero issues. If I’m not driving the Dually Diesel F350 I’m driving this..

I came in to look at and test drive a 2025 Ford Escape. I fell in love with it. Mirwais Amani was so helpful and answering my questions. No pressure sales whatsoever being a single old lady that was very nice. Thank you.

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

I bought a new car. Everyone was helpful. It was a good experience. I recommend this dealer. I love my new car. Thank you very much.

I was sold a pig-in-a-poke by the dealership. However, this truck is quite the piece of machinery! Two dealerships conspired (whether intentionally or negligently) to sell me this truck. Only when I returned from OK to FL and brought the truck in for an oil change did I learn of the concealed problems in a number of important systems. About the truck, ignoring the problems: The engine is quiet & powerful, the suspension eats rough roads like a hungry hiker eats granola. The load carrying ability is impressive, as is the towing power. The interior is vast and roomy and remarkably quiet even at 70 MPH. Cons: ) It costs ~$100 to fill the tank with Diesel @ $3.219/gallon. ) My Saturn seems tiny, mushy, and low after driving my new bad-boy. I can only give it 4 stars for Value for the Money, because the repairs were quite unexpected. Not as unexpected as being deliberately lied to. And it does cost more the double what it costs to operate the Saturn in normal driving...

Jacob Davis was awesome! He helped us narrow down to the vehicle that most met our needs. The finance agent, JC Welch, was also very helpful, friendly, and informative. Overall, they made what is usually a negative experience into a very positive one!

The team at country Chevrolet is always excellent. Everybody being greeted the service people do great. The cashier is great. Everybody is great. It?s a marvelous place.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Everyone was really nice and helpful in assisting me purchase a vehicle at the dealership. Extra words to meet the twenty five words minimum requirement.

My favourite car ever. Great inside and out. The rear wiper is perfect as are the front wipers, although it's easy to accidentally activate them. You'll need to adjust your seat for a perfect fit, bit once you find it, it's great. The bank seat could use more legroom, but otherwise it's great.

Great buying experience. The staff was awesome. The sales person did not pressure us. Spent a lot of time with us as we test drove multiple vehicles. This is the 7th car we have purchased from Koons and it was the best experience yet.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

2022 Outer Banks SAS screen freezes/Reboots constantly and it seems the car play stops working not sure if this is happening a lot I do know this is a frustrating experience

Jay and crew were wonderful. They made buying a new vehicle fun! Go see them.

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Excellent at its best , service advisor was great and I was in and out. Would definitely recommend to everyone I know. Great personal and great dealership

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Once again my service writer Adam Kearney was the best!!!! Took me without an appointment and got me in out very quickly with a beautiful job done!

We had our 2013 Ford edge for many years had zero problems with it until a stupid driver parked next to my husband and totaled the car. He wasn’t even in the car but until then it never gave us any trouble. We decided we would buy another ford edge which is a 2018 and beautiful. Hopefully we’ll have the same luck with this one.

Great work, as always. Julie was awesome as a service advisor. Love they show you the video when they are examining your car so you can see what the technician sees.

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.

I had a wonderful experience with the service department at AutoNation Honda Dulles. Jusue was extremely professional, knowledgeable, and attentive throughout the entire process. He clearly explained the work being done, provided timely updates, and made sure I felt comfortable with everything before moving forward. The service was completed efficiently, and my car runs perfectly. It?s rare to find such outstanding customer care and honesty, and Jusue truly went above and beyond. I highly recommend AutoNation Honda Dulles and will definitely be returning for future service needs.

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

I was looking for a new truck for work. And they had a great deal on a truck that fit my needs. And the customer service was wonderful and made the experience enjoyable

I ordered my 2025 Super Duty Platinum and it came in the end of January. I usually custom order my vehicles and get all the extras on my trucks. The Godzilla V8 engine is a monster 7.3 liter with about 700 hp and 600 lbs of torque The cameras are remarkably clear and I can drive with the rear/side camera views live. Great safety feature. This truck is meant to tow heavy loads. Fuel mileage is not great but it’s as I expected.I feel the turning radius seems tighter/better than the F150 I used to have. I love the onboard scale in the truck bed. Very convenient. I have a g Factory generator also. I always put in a Line X spray in bed liner and have a roll n lock top…out of sight out of mind.The easy pull out steps make easy access to bed contents.A big Ranch Hand grill was installed to replace factory bumper because I drive in north Florida deer country. There is one thing I’d change, Ford used to give multiple interior colors and with my Platinum package it limited me to grey 🤦‍♀️. for a very expensive vehicle I should have had interior color choices. So I really don’t have much to complain about. This truck is a very strong towing machine. I also had dual exhaust installed, nice mud flaps and a different larger air filter.Such a great rumble sound now. It’s my fourth Super Duty and I’m very impressed with all of my options including the two front seats that totally recline if I had to sleep in this beauty. Never have I seen or driven a nicer truck.

Alan Ribner is a true professional. He knows cars better than anyone. He's also the nicest guy you'll ever meet! I keep coming back to Toyota of Leesburg because of Alan. Moreover, all the staff are very welcoming and knowledgeable. So far, I've traded in two cars and purchased five from Toyota of Leesburg, and I definitely recommend that you don't waste your time anywhere else!

I use to only own Hondas- I had Accords and Civics and they were very good cars. However while in college, I needed a new car and was on a shoestring budget. That landed me my first Ford- a Crown Victoria. Now that was an amazing car- very cheap to maintain, easy to work on, etc. It was so amazing, my next car was another Crown Victoria! It too was just as reliable, but unfortunately at over 200k miles and rusting out considerabily, it was time to upgrade. Unforuntately Ford doesn't make the Crown Victoria anymore, but being loyal to the brand, I started looking around. After researching for approximately a year, I felt comfortable enough to pull the trigger on the 2017 Ford C-Max Titanium Energi, and it was a very good decision! It's incredibly comfortable, the heated seats are amazing, and the visibility is awesome as well. The fuel economy is pretty amazing as well- I've averaged about 46 MPG since I got the car in November of 2024. There are a few things I would change if Ford were to ask me- first, there is no map light. The dome light is adequate but its over my head and behind me whereas a map light would be ideal because sometimes you need light directly above you. Second, on a cold day, when you set the heater on 90, the blower will blow cold air on you immediately before the engine is warmed up. Even my old 2005 Crown Victoria did not do this- the blower would not blow any air until the engine had warmed up. Beyond those two complaints, it's an amazing car and perfect for bopping around town.

Not really sure I understand but the GMC maintenance that I bought through a different dealership wasn?t as straight forward with other dealerships but she still made it a very easy experience. She explained how the maintenance contract works so moving forward it will be easier. While I did end up paying for service I am still very satisfied with the service that I received and I felt like I was well taken care. I will continue to use this dealership due to the level of of care I received. Great service!

Purchased this car used in 2017 with 42k on it. Currently at 144k has the 2.0l and AWD. I’ve switched immediately to full synthetic, done coolant flushes, and changed all fluids. We have 2 Escapes now 14/16 both with 2.0 and AWD. Love them. We do the preventative maintenance. Hopefully we hit 300k. Most of my previous vehicles have done 266k and 400k.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

My biggest peeve is the tailgate isn’t powered. Ordered the top of the line mr Model sight unseen because my dealership didn’t carry them. I wanted all the bells and whistles. Powered lift gate isn’t an option. It is painful to my injured spine to lift it and manually move the rear seats. The grandkids love the 3rd seat and I love the storage space behind it. I have made a Sam’s run for the month and able to pack everything behind the 3rd seat. The inside is great for human comfort but not for shopping or I should say storing packages. To be honest, my front seats are ALL THE WAY back. I have plenty of room and that’s a lot. I don’t like being close to the steering wheel in case of an accident. I wish the slots for charging my devices weren’t so close to the driver’s cup holder. It’s too easy for liquids to Spill in them. The only other item I wish was different is I miss a hard copy manual. There are options I still don’t know how to use. My GPS is not updated because of that. I like the van. My grandkids and dogs like it. Tomorrow I will get up, remove the two blankets I have protecting them floors and spend hours vacuuming the dog hair out the fabric on the back of the seats and floors. I have leather seats but there’s still Too much surface that holds onto my Husky’s and Belgian Shepherd’s ‘Glitter’. I do have to double check my doors are locked when I leave them in the car with the AC running. I have to use the remote because the double tap of the horn alert is deceiving. It doesn’t mean the door is locked. I do appreciate how easy it is to unlock the car without having the remote in my hand. All in all, it served the reasons I purchased it. I do wish I had paid the extra money for the Sprinter. But it would not have fit in my garage nor my budget.