Used Ford SUVs for sale near Benton, NY

Fast service was able to get in and out very quick and took care of all my recalls

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

The whole dealership made us feel welcome. We were looking to replace our Pacifica and Scott Thompson met us on the lot and convinced us the Pacifica Hybrid would work well for us. Stephen Riffle helped Scott through the process and then showed us all the features and WOW, what a vehicle. We love it! Thank you very much for helping us.

This is our second Mach-E purchase. Our first was a 2021. We chose to sell it and get a 2025 Mach-E Premium. The 2025 gets revised suspension that is so much better than the previous years, which was bouncy. You can also now get the premium without the glass roof. I do not like the glass roof, so getting the premium features without it is great! Excellent power, comfort and features at a pretty good price. Love the style, too!

David did a great job helping me with the purchase of a used truck. Fair negotiation and great customer service.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

I had a great experience David was amazing and very kind and professional thank you

I bought my 2015 Ford Edge used, from a great Idaho dealership! I drive for a living, so it definitely needs to be reliable, and it has to have power to climb the 7% grade that's over 6 miles long, just to leave town. I think for the price the quality is exceptional! The comfort and safety I feel behind the wheel is great! I would expect no less from a Ford.. and it has kept me smiling!

I've never been crazy about a dealership, but I'm a huge fan of this one. A mechanic here was able to find a problem several other shops could not. He continues to take great care of my car. I can't say enough about the professionalism of the staff at the service desk. They're accurate, thorough and compassionate. Thank you!

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Great car-buying experience! I bought a used car. The process was easy and efficient.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Jodi, Dave and Erica are a terrific Customer Service team that has worked together for many years. They are knowledgeable, trustworthy and responsive. No matter the situation with your car, they will explain the options and help you make the best decisions. We’ve been their customer for many years and they have earned their great reputation.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Honest and upfront with what was needed for my truck. Service Manager Gary Dianetti and his team are top notch. Thanks again for your help.

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

Had a very pleasant experience purchasing a new truck, your team was helpful, courteous and helped us stay within our financial goals

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Took the nightmare of buying a new car right out of the picture. Couldn't be happier with how I was treated and the smooth/fast transaction. Highly recommend for anyone looking for a new car or truck.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

It was a great time and a great experience with the friendly team. I am very grateful.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Fantastic new vehicle purchase experience from S.C. John Ellersick and team at West Herr - Canandaigua. No pressure sale, and the entire staff were extremely courteous and accommodating throughout the process. Communication was excellent from start to finish, and all questions were answered with expertise. I couldn't be happier with my new vehicle, and the great buying experience at West Herr.

I drove a 2022 Ford Edge SEL for 50 miles its not bad. The interior is decent not cheap feeling except the turn signal stalks infotainment is well layed out and front seats comfortable. The exterior is boring. It is a generic SUV and lights are bright, braking is generic Ford the ride can be a bit harsh the ecoboost 2.0t is fine they are fairly reliable if you simply keep up on changing the oil my ST with 2.0T has 330k on it. If the transmission is decent gets slightly confused in traffic, but other than that it's fine, overall, I would say it's definitely a vehicle.

Excellent dealership! Everyone from Parts, Service, Sales and Customer Care are knowledgeable and friendly. They listen attentively and provide great service. Buying a vehicle here is a pleasure every time and I have purchased 5 over the past several years.

I bought a brandnew 2023 Ford Bronco Black Diamond 2.7L with Sasquatch packaje in November 2024, there are no complains up to now, it runs better than I expected and is very comfortable inside. Acceleration is also better than expected in spite of 35 inches factory tires, I love it.

I found a listing online, and followed up with the dealership. Their internet assistant, Christy, was very helpful. Sales associate Zach was AWESOME! Mike in F & I was great as well. I am thoroughly pleased with the entire process and how smoothly it went! I highly recommend Zach to assist one in their car purchase - he was honest and went the extra mile to make sure everything was in order. If you’re a bit further away from the dealership - well worth the travels!

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Service was great done in 45 minutes and on my way home no problem getting in fii ok r service the service manager was great will go back

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Service excellent. Very fast. Always making time for me.all customers very satisfied.will always come here.

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

Scheduled service done right every time. Started on time and finished up without a long wait. Staff was knowledgeable and helpful. Very satisfied with West-Herr Canandaigua.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

I worked with Steve during my search for a used EV, and I genuinely can't say enough good things about him. Although I ultimately had to go with a different vehicle due to logistics and timing, I really wish I could’ve closed the deal with him. Steve was hands down the best salesperson I spoke with during this entire process. From the beginning, he was patient, transparent, didn't play games and was never pushy - a rare combo in my experience of car shopping. He took the time to understand what I was looking for, explained the details clearly, and even caught important details (like hail damage) before I committed, which shows integrity and a customer-first mindset. He followed up consistently without being overbearing and truly made me feel like he was working with me, not against me. He was proactive and helpful every step of the way. If you're in the market and want to work with someone who's honest, attentive, super friendly and genuinely kind, ask for Steve. He sets the bar for what a car buying experience should be. Thank you again, Steve. I really appreciate everything!

Awesome car for my daughter-doesn’t feel big or small-it just happens to have lots of room and be easy to maneuver. Love it…feels like a safe car for a younger driver as well as a fam!

We had a great experience and are very happy with our service. we will be a repeat customer. Thank you

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room