Used Ford SUVs for sale near Cleveland, OH

Five Stars for Bub McDougall – The Car-Buying Hero We Didn't Know We Needed! 🇺🇸🚗 Let’s be honest — buying a car can sometimes feel like navigating a minefield of high-pressure tactics, vague answers, and mysterious “manager approvals.” But if you're lucky enough to cross paths with Bub McDougall at North Coast Mitsubishi West Cleveland, you’re in for a completely different experience — and I mean that in the best possible way. From the first moment we spoke, Bub made it clear that he wasn’t here to “sell” me anything. He was here to help — and that distinction made all the difference. This isn’t your average suit-and-tie sales pitch. Bub brings something rare to the table: honesty, humility, and a genuine desire to serve — values he clearly picked up during his time as an Army veteran (thank you for your service, Bub! 🇺🇸). He greeted me not with a canned script or fake urgency, but with real conversation. He listened to what I wanted, what I didn’t want, and what I was nervous about. No up-selling. No “this deal is only good for the next 10 minutes” nonsense. Just straight talk, solid options, and 100% transparency. Every step of the process — from test drive to paperwork — was smooth, clear, and dare I say… enjoyable? He explained things in plain English (no dealership jargon), broke down numbers without the usual smoke-and-mirrors, and never once made me feel like I was being “worked over.” If you're tired of feeling like you need a PhD in finance to decode a car contract, Bub is your guy. You can tell this isn’t just a job for him — it’s a calling. Whether it’s serving the country or serving his customers, Bub does it with pride, purpose, and professionalism. To anyone out there dreading the car-buying experience: go see Bub McDougall. Whether you’re a first-time buyer or trading in your tenth car, he’ll treat you with respect, honesty, and zero pressure. No smoke, no mirrors, no baloney — just a genuinely good human being helping people find the right car, the right way. I didn’t just drive off the lot with a great car — I drove away with peace of mind, and a smile. And in today’s world? That’s worth its weight in horsepower.

New 2 weeks ago today. This car is not intended for family vacation. I use it as a daily driver a 100 miles round trip. I got the mid-grade trim package heated seats moon roof. it has a small gas tank 13.9 gallon. I question the MPGs as advertised but its ok at 27 mpg all highway. It will fit 4 people but i believe Ford didnt intend for it to be a vacation car but a general purpose of getting back and forth to work car.So far so good only time will tell.

Gary Gerts was very helpful with helping me finance my first vehicle great customer service.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

I purchased a new 2020 Giulia QF online with no hiccups and with excellent service. The salesman was great as was his manager, and the process was seamless. I would buy here again.

Red 2021 Ford Bronco Sport Big Bend with less than 7,000 miles. I love the over handling and performance. I've done great extensive upgrades. ie....hood spoiler, door side guards, exterior and interior accessories...!

David and GM Mark were a pleasure to work with. We've worked with Mark for years and he made us feel comfortable in making our purchase. David took his time going over the cars features and has made it clear that if we have any questions we can call or stop in to see him.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Luke was very nice the process was quick and pain free the experience was very easy and stress-free the financing was quick and efficient. I would recommendKlaben Ford to my friends.

I bought a 2024 Rally which is the highest trim in a Mach E . It is very fast and fun smooth on the highway and can be driven on a dirt track as well as used as an every day vehicle. My only complaint is the range could be a little better and charging should be faster because the vehicle is already in its 4th year of production other than that as a long time EV owner I love the car after a month of ownership.

Bought a car recently from here. Sales rep Zach was helpful. I had a lot of questions and he got the answers.

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

Klaben rates #1, I travel 2 1/2 hours one way for the service and to be treated like family. I have been dealing with Klaben since 2010. There is no pressure and recently, I was looking for a new car and received the best deal possible. Thank you for going above and beyond to get me in my new car. Christina and Louis you are A++++ in my book. Klaben is worth the drive treated like family and loyalty are key.

I love this car. It does every thing I need it to do. The designers of this car has incorperated every need that I have. Its a great car.

Michael Baldwin was a HUGE help! I live 45 mins away and didn’t want to spend all day at a dealership with having a busy schedule. Great communication. Straight to the point. He made sure all of the paper work was ready, car was clean and charged upon arrival as promised! I’m pleased with my experience :) Thanks again!

If you plan on buying a ford edge from 2017, or anywhere between 2015-18, I implore you to make sure that you buy a used one. Why, because if it has over 100k miles on it, there's a good chance it had a good gen 1 engine in it or already had the cracked gen 1 engine in it replaced with a new gen 2 engine in it that won't crack anytime soon. This is a known problem with the ford edges and other models that come with that specific first generation model inline 4-cylinder between the 80k-100k miles marker, Ford knows about it and a recall should be issued but they won't be doing that anytime soon. So, if you by a ford edge with under 60k miles on it like I did, immediately purchase the 50k miles powertrain warranty at designated ford dealer, and if the car is a CPO get the 100k miles warranty no matter what the miles on it currently are, you no idea if the engine you got is going to crack, so make sure you get the warranty plan that will cover replacing the engine and anything else that goes wrong with the needed number of miles to cover the 80k-100k miles marker; my edge almost made it to 100k miles before it cracked. And because the new engine put so much back pressure on the old transmission, the engine killed the transmission, so I got that replaced too! $205 deductible later, and I essentially got an entire new car, I'll drive the thing till the wheels fall off at this point.

Renee Serino is the best sales rep. We’ve been Facebook friends a long time. I’ve watched her sell lots of cars. This time it was my turn. It took me a month to make up my mind but she never gave up and was helpful

I drove a 2022 Ford Edge SEL for 50 miles its not bad. The interior is decent not cheap feeling except the turn signal stalks infotainment is well layed out and front seats comfortable. The exterior is boring. It is a generic SUV and lights are bright, braking is generic Ford the ride can be a bit harsh the ecoboost 2.0t is fine they are fairly reliable if you simply keep up on changing the oil my ST with 2.0T has 330k on it. If the transmission is decent gets slightly confused in traffic, but other than that it's fine, overall, I would say it's definitely a vehicle.

I always receive quick efficient service at Autonation Westlake. Everyone is kind and ready to give their best effort for my satisfaction. I will continue to patronize this dealership and their service department.

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

Great experience! Easy to work with and quick process. Kristy was great to work with too.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

This car dealership Toyota of Bedford is a Royal Gem of an establishment..you experience kindness and generosity

Extremely pleased with the comfort and ride on my new 2024 Ford Edge Titanium. Have previously owned two Explorers and two Edges. Thought my 2022 Explorer rode very quiet, had lots of power and very comfortable. , but this Edge is significantly better all around than the Explorer. I wish it had intelligent 4 wheel drive with the rear drive primary. I will deal with the AWD version. It handles extremely well with a solid quiet ride and tight turning radius. It has a very large 7x10 touch screen mounted vertically in the middle of the dash. You can control almost every possible setting on this. Totally loaded and worth the extra cost. It is so comfortable we can drive 13-14 hours straight though on our trips to Florida . Drive it, you won’t be disappointed.

Again...great service from Montrose Ford! They picked up my car and delivered it back to me in a few hours. Everyone at Montrose Ford are professional and very knowledgeable. Don't hesitate to have them service your car!

I previously had a 2016 SEL and loved it until it started having problems. I just purchased the 2022 Titanium AWD last month. This was the best purchase yet. The space needed for my family is optimal. The sound system is amazing, the touch screen has everything I need at my fingertips and drives like a dream.

This was the BEST and easiest car buying experience I have ever had! Talk about professionalism and actually doing the right thing for the customer! There is a fantastic culture in this dealership! Thank you Klaben!

I bought my ford Edge ST in July of 2022 and to this day it has performed brilliantly the infotainment center is very user friendly with a A1 stereo system that is very soothing and pleasing to the ears ,the Navigation system is a little questionable at times however the Edge drive quality and handling is spot on the vehicle’s interior is comfortable and very spacious this is my very first Ford vehicle I’m impressed - Good job Ford

James was amazing helped me into the car I came to look at. I highly recommend north cost Mitsubishi

Ford Edge ST 2022. This car is very well designed and Ford has had the time to perfect the details since it was first introduced. It is a mid-size SUV with a very comfortable interior, ample legroom front and back, and large trunk space. The ST model (V6 twin-turbo) drives like a sports car; and it is so fun to drive. I cannot imagine why Ford is discontinuing its production. I hope to keep this one for at least five years. Not to mention reasonably priced in comparison to similar models; look up especially the horse-power when comparing.

Great group of Folks at the Westlake Autonation! Worked closely with Dave, Nate, and Zack West to get my deal done on my new King Ranch Expedition! Would highly recommend!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

It was very good and my salesman did an awesome job and they got the paperwork done very quickly

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

A big thanks to Dustin, Nate and Mike for making my new vehicle purchase a great experience. No pressure to make any decisions. Friendly and honesty. During my delivery, Nate showed me and explained all the features and functions of my new Honda. He made sure that before I left, I knew exactly how to set or change the safety features to all the comfort features that my vehicle has. Thank You Again.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Sales representative was wonderful. I was very pleased with the purchasing process. The entire sales team was great. Finance person explained everything well. Not one bad thing to say about my experience with the Stongsville location.

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.