Used Ford SUVs for sale near Crossville, TN

This would have been a five star review, I’ll share why after the kudos. The service department accommodated my every need in getting an overdue warranty recall taken care of (I had just bought a 2021 Bronco from a local dealer; more on that in my review there). When I first schedule the work I was told it would only take about an hour, so I had planned to wait. The very next day they called to let me know that the time estimate was in error, that it would take up to six hours to accomplish. I rescheduled for the next week, when I had plans to be out of town. They took my vehicle in, ran the tests required, and let me know the results (all good) by the end of that day. My only complaint? When I dropped my vehicle off for service it had a full tank of gas. When I retrieved it after service it was a quarter tank low; thus the one star minus.

2024 bronco sport badlands has been a great vehicle. 2.0 ecoboost that only comes with the badlands is a must the 3 cylinder is gutless. All these recalls are mostly for the smaller engine. The only recall I've had was a reprogram for the battery condition. Not a big deal. I got 2,250 rebate and 2.9 financing that was hard to pass up.

Great experience! Christy and staff were super helpful and wonderful to work with. Highly Recommend!

Kelly Brown was very friendly and helpful with our SUV purchase. He was very understanding with our frustration with the other Ford dealer in Wichita. Zach the manager treated us more than fair I thought. Would do business here again, they treat you like friends... not trying to scam you.

We went to the dealership to trade in our Journey. I told my husband before we got there ?I sure hope we don?t get a true salesman. I truly dislike ?salesman?!!!! To much of our delight Ben was our salesman and he was a delight to work with. He listened to what we wanted. He made suggestions. He didn?t dismiss the little lady like most guys do. I woukd buy my next car from him.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I bought my F350 in another state but the service department is fair and very qualified. I actually live much closer to a Ford dealer but East Tennessee Ford is my new dealership. When I buy, trade, and service, I'll be Crossville. Furthermore, Heather is a first class advisor. . I am a Ford guy but over the years I haven't found many dealerships with the integrity of East Tennessee Ford. I want to thank you giving me comfort to know that I have a honest dealership to visit.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Great people to deal with. Great people. Thanks chris, jaydon and kevin. There was no pressure at all. I an 68 years old, and have never experienced such great people in the car business. Keep up the great work

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

I had the absolute best time here. I have bought more than thirty cars in my lifetime and this was by far the easiest, friendliest, and most enjoyable experience purchasing a vehicle. They have my full endorsement.

We bought our expedition in 2022 used with 23k miles. Got the cam phasers replaced right away under warranty. Other than that the only thing needing work was the front axle seal. Replaced under warranty as well. Overall an excellent vehicle. We occasionally get a weird or harsh shift but that happens maybe once a month and doesn’t cause any drivability issues. Lastly, I had to unplug the hands free power liftgate sensor as it had a tendency to close on you while you were loading groceries. Not a big deal to do without imo. The versatility of the interior is top notch if you have multiple kids in car seats. The cargo area is huge on the max. The base stereo could be better but it’s not bad. Comfy on long roadtrips. We have the max tow package and tow our 6500lb boat all summer and it handles it with ease. We average about 16 mpg but we don’t drive it gently. We checked out the suburban before we bought this and I wasn’t a fan of the seat versatility or lack there-of and the very high rear cargo floor.

Excellent service and professionalism. Honest place to purchase a vehicle and do business. I will seek Edd’s out likely in the future due to said experience doing business with them.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

I initially spoke with Brandon Letner the General Manager on the phone and told him what I was looking for. I drove from Knoxville area to the dealership and was greeted upon my arrival by Jayden Sadowski a sales rep. The entire staff was courteous and friendly. Brandon and Jayden made buying this truck very easy. I had been to several dealerships over the past week in the Knoxville area and was given the run around from not having the title with me to my credit union. Brandon and Jayden had me in and out of the store in a couple hours and it was painless compared to my experiences of this previous week.

Great experience and customer service. Staff was very friendly and helpful. Definitely would recommend to anyone

My favourite car ever. Great inside and out. The rear wiper is perfect as are the front wipers, although it's easy to accidentally activate them. You'll need to adjust your seat for a perfect fit, bit once you find it, it's great. The bank seat could use more legroom, but otherwise it's great.

My husband and myself purchased a super nice truck today. Our salesman was Matt Lyons, we was very knowledgeable and extremely easy to work with. He provided all the information we needed to make a great purchase. He allowed us to look all we wanted to, but if we had questions he was easy to find. He didn't force himself on us. Salesman like Matt are few and far between. I advise anyone looking to purchase a great vehicle, look up Matt. We will definitely be back for another great vehicle. I just want to take another opportunity to tell him thank you. Also to the rest of the staff was very friendly and treated us like family. I give Matt an Valley Ford 5 stars.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

Great service from the sales department up to finance dept. Thank you Charles, Andrew and Gary you made my experience there an easy one when purchasing my new car. Excellent service all around!!

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

I have to say I had a great experience at Ed Rogers valley Ford. Christy nettles listen to me and found the perfect truck for me that didn't break the bank. I have bought more vehicles cars and trucks than the average person can imagine, but I will be back to see Christy at Ed Rogers Ford without a doubt.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

The best car buying experience I've ever had. Brandon Letner, Jonathon Buckner, and Johnathon in finance were the best. They actually brought my jeep up from Birmingham, Alabama. The jeep is perfect and the price was right. I wouldn't even consider buying a vehicle from another dealer.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

Always loved ford. Had two rangers which were gas pigs but they would go through any cold Canadian winter with ease. Had a jeep which gave me not alot of issues but one major electrical issue. Got rid of it and got my bronco. I absolutely love it. Great in the snow and the look of them is just beautiful.

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped