Used Ford SUVs for sale near Hamlin, NY

J Burnette was my go to guy .Knows his stuff and is very cordial. The estimate was fairly priced and to my surprise the final cost was even less than the estimate. Pinch me . Had the Navigator back for a week and runs perfectly. So here it is Good people Extremely honest ,thorough, and they keep you up to date on your repairs Would NEVER go elsewhere Joe Stavalone

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

The Quick Lane team always does a great job. They are friendly and fast. They are my go to tire shop.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Orleans ford gave my wife such a great deal on her trade in she ended up purchasing a 2025 f250 roush. Loves everything from the good deal on the trade in, our sales person Richie and we have been buying trucks thru Orleans Ford for years and there service team is outstanding too, very little issues over the years but always in and out problem resolved. For some of the nicest trucks around and normally plenty of trucks to choose from.. New or used great place we'll be back again.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Phil is the most charismatic salesman I’ve ever known, he had every detail in mind to make sure I got what I wanted and he was smiling all the time, great experience! Thanks.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Great courtesy at the desk they get my car in and diagnosed and repaired in a short period of time and I was off and on my way

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

We are from CNY and drove to Rochester Carmax. Every bit of dealing with this dealership was fantastic! They are professional, knowledgeable and put the customer first. Their manager is top notch. When searching for your next vehicle go the extra mile and go to ROCHESTER Carmax. Also, needed to have car serviced for small issue during 90 day warranty. Service depot. Is top notch, dealt with issue immediately, thoroughly and extremely professional..

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Always a great experience with Johnny deep Pasquale and the staff of West hair Chrysler recommend them to anybody!!!

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Sam helped me change my mind about visiting a car dealership. His knowledge about the cars he was offering showed he cares about presenting the dealership in the best possible light.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Working with Cameron and Dillon was great, after a long day at work it nice to find a relaxing place to buy my next truck. Keep up the good work gentlemen!!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

My wife and I have over 50 years of customer services and operation experience combined. We tend to think we have a adequate grasp of quality service and operations. Our recent purchase was quite impressive. We made a purchase and decided to wait for the delivery so we were at the dealer for a few hours. At all times their team kept us informed of their progress, they always clearly and promptly answered questions and exceeded our expectations several times. The facility was very comfortable, clean and easy to find what you need. All of the employees genuinely seem happy and greeted us for the few hours we were there. We will buy from West Herr again!

I get good service here at this dealership.im not giving it 5 stars only due to the fact that a service video was done but I never received this how does this happen when I bought the truck brand new here???maybe I have high expectations.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Great service, good prices. Bought a car a few months ago, no problems and employed helpful with questions.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

The reason I'm giving Kaplan 5 Stars is I had gotten sick and couldn't keep my appointment. I didn't send them a email but didn't hear back. But in all my year and I'm 65.. This business took time to talk with. I am hoping we touch base soon. If a Dealership spends time talking and understanding. This someone I want to do business with.

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

We purchased our Explorer Limited brand new in Sept 2014. We live in Wyoming, and we've traveled to both coasts in comfort. It has 211,550 miles, still going strong! Knock wood!

Picked my truck up today did take some time to get everything arranged but well worth it I did request that i wanted a new set of tires before I picked it up and that was not a problem. love my truck will write a follow up review after a little bit.

Great experience treated very well by staff Highly recommend this dealership Vehicles are very clean

I swore all of my life I would never buy a Ford. Once I brought my F150 Harley, I loved it. Which made me eager to but this Explorer for my wife and daughter. We are now a FORD FAMILY.

Having looked online for another vehicle we came across what we looking for at Orleans Ford and decided to drive up from Rochester to take it for a drive. Yes we could have bought a car locally, but there was a bit sticker shock pricing locally when comparing similar cars. As such we drove up, drove the car and there were no hidden surprises in making the deal. As such we bought it on the spot. Although Orleans Ford may not be as flashy as other dealerships in Rochester their attention to customer care in answering questions was a huge win for them! As to a flashy dealership, well all I can say is....I'm not driving the dealership home I'm buying a flashy car at a reasonable price that counts. So if your looking for home town car dealership, pricing and customer care do yourself a favor give Orleans Ford a call....its well worth the trip!