Used Ford SUVs for sale near Kingston Springs, TN

Leased a new vehicle. The staff was super helpful and worked diligently to prepare a deal and are super knowledgeable and courteous. Will recommend this dealership to anyone any day!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Kathy - Nick did a good job of communicating and providing quality service. Customer care seemed important to them and it showed. Will continue to use Ford of Franklin for service and future purchases.

I bought a brandnew 2023 Ford Bronco Black Diamond 2.7L with Sasquatch packaje in November 2024, there are no complains up to now, it runs better than I expected and is very comfortable inside. Acceleration is also better than expected in spite of 35 inches factory tires, I love it.

Great experience. have been buying cars for 50years and this was one of the best experiences. Levi our salesman was very knowledgeable before during and after the sale. The dealership went out of their way to find the cx5 at another dealer and get it transferred to them. I highly recommend Nelson Mazda and Levi if you are looking for a new ride.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Only issue with the service was I had been quoted a price to assume it was all part of the work only to find out later that the part I needed (key fob) did not come with the key insert and ended up being an extra cost. I would have assumed the dealer would have known this up front before giving we the cost for the work. JR in the service department is top notch and took care of all my needs

The Ford Expedition Max is an outstanding full-size SUV that combines power, comfort, and versatility. It features one of the best engines in its class, delivering impressive performance and reliability. The spacious interior is designed for maximum comfort, with high-quality materials and advanced technology that enhance the driving experience. Whether you're taking long road trips or navigating daily commutes, the Expedition Max provides a smooth and refined ride. Its ample cargo space and seating make it perfect for families or those who need extra room. Overall, it’s a top-tier SUV that excels in both capability and luxury.

They have always been truthful and upfront with me. I have nothing but praise for the associates I?ve interacted with. The customer service department is amazing

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Very efficient. Service rep was professional and kept me informed. Service was complete within 6 hours of dropping off the vehicle. Always a good experience at Franklin Ford.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Car wouldn't start...got it jumped and went straight to Ford ...checked it out within an hour abd discovered a back cell in the battery...it was under warranty so it only cost me a little time.... Thanks Catrina

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

No pressure. Found the specific model with options and color I wanted and had it shipped to their dealership. Gave me additional leather seating color options so I could customize my ride. Provided a loaner vehicle while the extra work was done.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I purchased a Ram truck from these gentlemen. They are very accommodating brought it to downtown on a Friday for me to look at it. Then delivered it to my home once I decided to purchase it. Only thing… it was delivered empty lol, guess I burned up all my gas with the Hendersonville to Nashville and back then delivery. For real though great people.

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

Courteous professional service. Consistently get in and out quick and right on time. Advisor goes above and beyond to inform me of scheduled requirements and lets me know if any issues arise.

I hesitated to write this but the dealer asked me to review them, so here goes. I went there to possibly trade my current car for a newer one. My wife drives a Mercedes, a car I love to drive, and I used to own one as well for my own personal car. The cars are high quality, very nicely appointed, and not as expensive as you might think. Bottom line, I like Mercedes vehicles. My sales person was Autumn and she is outstanding, making for maybe the best car buying experience ever for me. Josh, her sales manager is also very good. So we made a deal on a car I wanted and I then headed to the dreaded finance manager whose job is to get financing done at terms favorable to the dealer (not you) and pressure you into buying high priced/high profit margin things you don?t need or want like Extended Warranties, paint coatings, etc. First, the sales manager told me my interest rate was one number, then the finance manager raised it half a point, hoping I wouldn?t notice. Second, I was offered a two year extended warranty that started when the mfr warranty ends next year. It was a little expensive but getting three years of mfr warranty on a used car at a reasonable price sounded like a good idea. So, I bought the extra warranty, 2 yrs extra after mfr warranty ended?or so I thought. I later discovered the car included the one year remaining on the original warranty and one more year because it was a Certified Used Mercedes, basically getting 2 yrs included for free. What I was sold was ?one yr left on original warranty? and two extra years for $2000. What I really got was two years already included with the car, and one extra year at a high price?a total misrepresentation of the offered terms. I am over 70 yrs old and have bought many new and used cars over the years, and I know the Finance Manager position is almost always the one high pressure, sort of shady part of an otherwise high integrity auto sales operation. It?s no different here. But with that said, they do sell great cars and have top notch sales people. My advice when it comes to signing the contracts and finalizing the financing is to do those two things only with the finance manager, then get the heck out of there.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I NEEDED AN OIL CHANGE AND WAS GIVEN GREAT CUSTOMER SERVICE EVEN THOUGH I DID NOT HAVE AND APPOINTMENT. THERE WERE OTHER MECHANICAL ITEMS THAT HAD TO BE ORDERED FOR MY 2018 CHEVY TRAX AND I WAS ADVISED THAT I NEEDED NEW TIRES!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Good experience sales staff was helpful & went out of their way to make sure I got what I desired.The building was nice & clean. I would recommend this dealership.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

A friend had referred Jack Goodner for me to go see and hopefully find a car. Unfortunately I was looking for some very specific things on my car, and they did not have but I would definitely recommend Jack to any of my friends and I would go back to see him in the future. He was very patient and never made me feel rushed. I think he would've let me test drive 10 cars if I had wanted to.

Was comparing used PHEV SUV's with enough rear cargo space for my DJ equipment and enough electric power to run errands without using much gas. With some, the battery space ate up the cargo, in others, the overall size of the vehicle was too truck-like, uncomfortable, and a limited range. The Ford Escape is surprisingly spacious, comfortable, and very good electric range (about 35 miles on full charge). Combined mpg is quite good, even fully loaded on longer trips without the benefit of a recharge. Quite please with service package features as well.

I was greeted immediately and got the car I wanted in no time. The process was super easy. Very friendly and helpful staff. I would recommend this location to anyone.

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

My salesman was Chad. I'll say he was upfront and pleasant to work with. Did what he said he'd do and took me from on the fence about buying a new truck to leaning happy that I'd done so. Mike in finance was also great. The process was quick and easy. Thanks to both of these guys for a pleasant buying experience. I would recommend them to anyone.

2024 bronco sport badlands has been a great vehicle. 2.0 ecoboost that only comes with the badlands is a must the 3 cylinder is gutless. All these recalls are mostly for the smaller engine. The only recall I've had was a reprogram for the battery condition. Not a big deal. I got 2,250 rebate and 2.9 financing that was hard to pass up.

Great buying experience. Very impressed with the teamwork and efficiency of the sales consultants. I highly recommend this dealership.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Awesome experience using Reiselman Ford to get my car! Reese, Jason and Boone were fantastic!!

Always loved ford. Had two rangers which were gas pigs but they would go through any cold Canadian winter with ease. Had a jeep which gave me not alot of issues but one major electrical issue. Got rid of it and got my bronco. I absolutely love it. Great in the snow and the look of them is just beautiful.

I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic. SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book. BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

First time purchasing a vehicle online. I was quite nervous, but Andre and Chad walked me through the process from start to finish. They actually made the process enjoyable. I am very appreciative of the extra time they took with me in order to make me comfortable. I would highly recommend.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!