Used Ford SUVs for sale near Malverne, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Staff helpful, courteous and NOT pushy. Gave me a good deal on a lease. Chose my vehicle in the morning and picked it up later in the afternoon. Couldn’t have been easier!

Bought used with 16k miles. 2 years later 52k miles. Only issue was transmission shutter. A fluid exchange service solved issues. Fluid was black. Strongly recommend transmission service every 39-50k miles. I get 32mpg on highway

Thank you Anthony for your help with the cabin air filter which I thought that I damaged. And I am looking forward to bringing my car back for the wheel repair.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

My husband and I stopped there to look at their Edge inventory. No intention of purchasing that day but getting an idea of what to look for and what we want. The sales person was very laid back and did not put any pressure on us to purchase. When we are ready to purchase I would definitely go back!

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Great experience at NJ State Auto. Nour was very professional, helpful, and made the whole process smooth and easy. Highly recommend!

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

I highly recommend Mike and Stamford Ford. Very friendly staff and got a good deal on the truck i bought. Tony the manager was nice as well - no games played at all. Nice dealership.

I bought a 2024 Rally which is the highest trim in a Mach E . It is very fast and fun smooth on the highway and can be driven on a dirt track as well as used as an every day vehicle. My only complaint is the range could be a little better and charging should be faster because the vehicle is already in its 4th year of production other than that as a long time EV owner I love the car after a month of ownership.

We had an amazing experience leasing our car at Paragon Honda. From the moment we pulled up to the dealership, everyone was incredibly friendly and welcoming, which set the tone for the entire visit. Kevin was outstanding—he really took the time to make sure we were happy and that we were getting exactly what we wanted at a price that worked for us. He was so accommodating and made the whole process smooth and stress-free, which is not always the case when leasing a car. Deb was also wonderful to work with. He was really nice and made sure we were happy and comfortable with everything we signed. Both Deb and Kevin went above and beyond to make sure we were walking out of there happy, and that kind of care truly stood out to us. What we appreciated most was how easy and enjoyable they made the whole experience. Kevin was charismatic and personable without ever being pushy, and Deb made the finance side feel simple and stress-free. Together, they made us feel confident every step of the way. Overall, we couldn’t be happier with our lease and the service we received. We would highly recommend Paragon Honda, Kevin, and Deb to anyone looking for their next vehicle.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I have purchased or leased three (3) vehicles from Dana. In an industry that is often maligned or misrepresented I had the distinct pleasure od interacting with Mr. John Daly. Mr. Day is a consummate professional with broad and comprehensive knowledge of his profession. I use the word "profession" simply because with representatives like Mr. Daly, the perception and status of the vehicle sales business is raised to the level or a true profession. As an attorney, I interact with people on every level on a daily basis. In the often confusing and even stressful word of vehicle purchase, Mr. Daly exhibited the calm professional knowledge, courtesy and demeanor that made MY purchase a pleasure! Mr. Daly has confirmed my loyalty to Dana as a lifetime customer!! Thank the Dana management and Mr. Daly!!

New 2 weeks ago today. This car is not intended for family vacation. I use it as a daily driver a 100 miles round trip. I got the mid-grade trim package heated seats moon roof. it has a small gas tank 13.9 gallon. I question the MPGs as advertised but its ok at 27 mpg all highway. It will fit 4 people but i believe Ford didnt intend for it to be a vacation car but a general purpose of getting back and forth to work car.So far so good only time will tell.

Miguel Ramos, excelente persona y presta un buen asesoramiento. Super recomendado ya q busca lo mejor para q se realice la compra

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

John Farley is the best sales person. He did a great job with my financing. Thanks.

Awesome car for my daughter-doesn’t feel big or small-it just happens to have lots of room and be easy to maneuver. Love it…feels like a safe car for a younger driver as well as a fam!

I want to praise Lino and Rick for their outstanding service. They are the best!

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

The technician was very helpful( Max) easy to talk to and was very Polite make our transaction easy and quickly and mannerly will go again to him for assistance

Tou lê free ownership. Best car I’ve owned, literally. So much that we got a second one that my wife uses. Both Base (Select) trim. Very fast, reliable, quietest cabin ever. Will get a GT as soon as the lease ends.

Always friendly and honest service. I bought a CPO Escape from Stamford Ford a number of years ago. There was a stupid problem with Ford Credit - it was enough to make me cancel the order. When Dominic found out about it, he called Ford Credit and told them to get it right. They did, and Dominic called me back and made the deal happen! Since then, Ive been bringing my Escape to them for service. They are reliable, friendly, and HONEST. Scott Ferrara in service is THE BEST! I noticed a number of reviews with regards to lack of communication while vehicle is in service, especially having a person answer the phone. This appears to have started since Covid. I'm guessing that it is because it seems harder to get good help these days. This is not unique to any dealership or brand. In fact, I have another brand of car that I bring to another dealership. By comparison, this other dealer does not deserve to clean the floors at Stamford Ford. The service advisors at Stamford Ford provide you with a cell phone # you can text if you need to, which is a lot easier than getting though via phone. Again shout out to Scott in Service!!

"Stamford Dealership is very professional from start to finish. When I first visited their website, I noticed their high star rating, and now I can confidently say they truly live up to it! From the moment I call in, Sergio was welcoming, knowledgeable, and attentive to my needs. Sergio in sales made the car-buying process smooth and stress-free, answering all my questions with patience and expertise. Parker in service was equally fantastic, ensuring everything was in top shape and addressing any concerns with great attention to detail. The selection of vehicles was impressive, and the overall quality of service exceeded my expectations. I highly recommend Stamford Dealership to anyone looking for a smooth and hassle-free car-buying experience!"

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

The man I spoke to was so helpful and courteous and the showroom was clean and comfortable. My first time buying a car on my own and there was no pressure or steering for me to get something I did not want. Very paitent with my lack of knowledge in all things about car buying.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

2022 Outer Banks SAS screen freezes/Reboots constantly and it seems the car play stops working not sure if this is happening a lot I do know this is a frustrating experience

Janice is an extraordinary Customer Service representative. She reviews my Lincoln Town Car's service history and recommends the best possible solutions for safety and longevity on the road. Darren is also extremely helpful and provides his assistance.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Service was done as needed, they gave me a ride to work so i did not have to wait for it.do to covid, i did miss the coffee for the time i was waiting. also got car back nice and clean

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

i was happy with the service. Everyone was friendly and helpful the first I stopped in. They acted the same way when I came back and leased the car.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

Robert Caliri made it easy and comfortable to buy and sell my car along with John Dally the manager who are both gentlemen

This has been the best vehicle I've ever owned and the best Mustang I've ever owned. We will have put 15,000 miles on it soon and I am looking to buy a second one.