Used Ford SUVs for sale near Neabsco, VA

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

I bought this car brand new for $15,800 and this has been an absolutely great car now !06,000 miles and it still runs great. Only a couple of repairs. during that time. I have gone across the country several times.

Jay and crew were wonderful. They made buying a new vehicle fun! Go see them.

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.

I have a 2010 Escape snd have gotten all my service here. Yesterday Daniel was very helpful.

2022 Outer Banks SAS screen freezes/Reboots constantly and it seems the car play stops working not sure if this is happening a lot I do know this is a frustrating experience

In October 2020 I purchased my 2020 Ford Explorer ST at Koons Sterling Ford and have loved every minute of driving it. I've had it in for regular maintenance and recalls at the dealership but just recently on September 26, 2025, I had my best experience when I brought my Explorer in for a new battery. I had the pleasure of having Bradley Cadenas as my service rep and was very impressed with his professionalism and his outstanding product knowledge regarding my Ford Explorer. I wasn't aware of the FordPass reward points I had accumulated, and Bradley was very helpful in helping me manage these and applying them towards the cost of the new battery and related service work. I felt like I got the "red carpet" treatment and look forward to working with Bradley in the future--he is a credit to the dealership and particularly to the service department. Keep up the good work!

Amazing deal, worked with Mike. Great job showing me the cars available, Finance got me a great deal with a 5 year warranty. Must visit them if you are in the market for a new car. they have a ton of cars all with great prices

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

We had EXCELLENT customer service from Micheal and Bosa when purchasing a car at Auto Direct. Micheal went that extra mile and helped us after hours. Bosa stayed late and help us close our deal. 5 stars for excellent prices and great customer service Thanks Eric

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

I recently visited Autos Direct and was thoroughly impressed with the exceptional service I received. From the moment I walked in, the staff were friendly, knowledgeable, and genuinely interested in helping me find my dream car. The finance team, worked diligently to secure me an unbeatable deal, and the service department has been top-notch for maintenance and repairs. What stood out most was the transparency, honesty, and zero pressure throughout the entire process.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Bruce was very helpful in getting the process started on trading in my F350 for a new one. Unfortunately, we couldn’t come to terms because of mechanical issues. I eventually dropped my truck off with the service center for an estimate. Gary seemed very knowledgeable and thorough in explaining the issues with my truck. After our initial meet, communication was quick and easy via text. Dealership has multiple models of in-stock vehicles on the lot and the service dept. seems very knowledgeable

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

David in the service department was a great help and made sure my wife’s outlander was taken care of!!!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

David in service for new sales was very helpful today in my wife’s 2023 Outlander. Had one customer show up 4 hours early for her car appt. She was a pistol nothing but negative everything. To make a long story short is that she brought in a full bag the size of a Walmart bag full of trash to throw away. Apparently she said the waiting room trash can was full so she laid the bag on top of trash cans. One of the Slack sisters thought that someone left there medicine bag etc. the next thing I know David was asked to empty the trash. He is a busy guy. Someone could have asked one of the lot attendants etc. told the lady to push into trash can because they were not full.

Love this car. It is my first time owning an SUV and it is great. Meets all comfort & convenience requirements . Probably my most enjoyed is elevated seating provided by an SUV. Also enjoy heated seats now that I am older.

Every visit Latasha and the mechanics/technicians are top notch. Total transparency, options on fixing issues, and getting the job done right.

We are loving our Bronco. It gets so many compliments on it. It rides so smooth and comfortable. Also it is extremely roomy on the inside.

Great customer experience and I appreciate the honesty of the staff. They did not try to sell me something that was not needed. Thank you for what you do!

I have a 2018 Edge Titiaum with just over 15,000 miles. Could not get the cruise control to work. Dealer just informed me it is going to need a module costing over 17,000 , plus 300.00 labor. Seems this part should last longer than 15.000 miles.

I received exceptional service from Martin. He was polite and knowledgeable when asked questions, The dealership was clean and everyone was friendly, Will recommend to my friends

I have had this car for about two years, the V8 version. It is one of the best cars I've ever had. It has tons of space and is really reliable I wouldn't hesitate taking it anywhere. Haven't had to do anything major only routine oil changes and such. The explorer won't be the best on gas but if you're looking for something dependable this one is it.

Very good and polite people. I?m very happy with their servic

Pickup is quick. Looks amazing. Maintenance and maintenance cost is negligible. For my 40K mile service done at Ford dealer my bill was $0! You read the right. Charges well and works. Heated seats and heated steering wheel in MI weather is a blessing. I have it set where it heats up the cabin & conditions the battery on its own at my departure time everyday. It is also set up, where it doesnt charge at the time when my electric company charges a premium on electricity. No issues what so ever. I love the car.

Moses was great! He made the transaction as quick and painless as possible, especially given my husband having to buy from a distance. Thank you!

30k mileage we are very satisfied with our purchase. Low price 15k & vehicle was very clean. We plan to keep it for years to come.

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

Jacob Davis was awesome! He helped us narrow down to the vehicle that most met our needs. The finance agent, JC Welch, was also very helpful, friendly, and informative. Overall, they made what is usually a negative experience into a very positive one!

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

The team at country Chevrolet is always excellent. Everybody being greeted the service people do great. The cashier is great. Everybody is great. It?s a marvelous place.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.