Used Ford SUVs for sale near Normandy Park, WA

Bought a used F-150 here. Worked with Ron Olson, he was a great help during and after the buying process.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

I usually wouldn't spend time reviewing a car dealership, but after 2 easy, seamless transactions, I felt that I should at least share my experience and give praise to those who deserve it. I bought 2 new cars in the span of 4 months, the 2nd one being out of necessity. Because the first transaction in June was so easy, I felt compelled to go back for my 2nd new car as well. The process was so fast, efficient, and well handled. I couldn't be happier with Bowen Scarff and also with Randy Good. Exceptional, especially since I, along with most others, dread the car buying experience. Randy was a no BS salesperson. Showed me the options, explained the differences between models and trim levels. There was never a moment where we felt pressured to buy. Fantastic!!

Excellent service for my vehicle fix! Finished when promised! Very courteous and explained everything about the root cause and what was needed. -Mike

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Fantastic experience start-to-finish! Good selection, no pressure, personable staff. Our salesman Mike B was very knowledgeable and took time to listen to what we wanted without pushing us one way or the other. Finance Manager Max M was also friendly, went over all the paperwork clearly, and explained very useful extended warranty options without all the nonsense other dealerships try to arm-twist you over. Buying a new car doesn't have to be a chore and we give Doug's our highest recommendation without hesitation!

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

I hadn't even planned on buying a car when i arrived, but working with 2 exceptional people there (Omid Ahmed and John Larson ; I realized it was not only the 'right' car for me, but Michaels was also THE place to buy it. No sales pressure nonsense & I was treated respectfully.

Ron Olsen was a pleasure to work with and very knowledgeable about how to match us with the right truck. The whole team was great and I would recommend them for sure. I have not dealt with the service department yet, but if it’s as good as the front end, I’ve found my new dealer. Thanks Ron

I purchased the titanium awd edge which came with 20 inch wheels and the ride was a bit rough. I had a 2016 with 18 inch wheels and it was very smooth. I found a set of 18 inch original ford wheels, purchased new tires and now it rides like a dream. It´s quiet, handles well, the interior is a bit dated, but has all the tech and safety I need. I compared the X3 and Q5, but the Edge had a lower price and was loaded. Not a single problem since I bought it, just regular service and one recall that was fixed while I waited at the dealer. I highly recommend it.

We switched to Rairdon’s Jeep of Kirkland since the Dealer in Bellevue closed the doors. Our first experience with Jose was awesome. The team did a great job servicing our Jeep Wrangler and changing out all defect part. Looking forward to more service appointments.

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

Great experience with Zishan. He was polite, answered all my questions and I managed to fast and easy trade-in my old car for a good new one.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Just bought a new Tucson hybrid here. Folks at Kirkland Hyundai were great to work with. Good selection on the lot. Sales person Zishan was really straitforward and polite to work with. He was not at all pushy (like at some places) and didnt play any games. Was willing to work on price and the overall experience was good. Would definitly reccomend.

I bought my car brand new. I have had no issues with! I have kept up with maintenance! But I am at the age that I don’t like to drive anymore.

I was very well attended, completely exceptional service, I had already needed it before and as always I only have compliments to the place, I highly recommend it to those who need it

If you plan on buying a ford edge from 2017, or anywhere between 2015-18, I implore you to make sure that you buy a used one. Why, because if it has over 100k miles on it, there's a good chance it had a good gen 1 engine in it or already had the cracked gen 1 engine in it replaced with a new gen 2 engine in it that won't crack anytime soon. This is a known problem with the ford edges and other models that come with that specific first generation model inline 4-cylinder between the 80k-100k miles marker, Ford knows about it and a recall should be issued but they won't be doing that anytime soon. So, if you by a ford edge with under 60k miles on it like I did, immediately purchase the 50k miles powertrain warranty at designated ford dealer, and if the car is a CPO get the 100k miles warranty no matter what the miles on it currently are, you no idea if the engine you got is going to crack, so make sure you get the warranty plan that will cover replacing the engine and anything else that goes wrong with the needed number of miles to cover the 80k-100k miles marker; my edge almost made it to 100k miles before it cracked. And because the new engine put so much back pressure on the old transmission, the engine killed the transmission, so I got that replaced too! $205 deductible later, and I essentially got an entire new car, I'll drive the thing till the wheels fall off at this point.

Jonathan was excellent. Patiently walked me through all options and was very pleasant to deal with. Will definitely look to this dealership for future purchases.

We've owned the 2020 Ford Edge for over 5 years and purchased the car new. Just one recent issue with a sensor for the AWD system during that time. Car drives well with decent power and gets 24-26 mpg in mixed driving and around 30 mpg on the highway. Very comfortable and would consider buying another if they still made them. Only downside is that the car doesn't seem to hold its value that well when compared to the Japanese brands.

Zishan helped me today and was great, helped me in a timely manner, and we found a car that I was really happy with.

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

i worked with Caitlin ( service advisor) who was top tier. she went above and beyond to get the truck Ford F150 fixed, back to me and make the transfer of me to home to truck back to me…., all seamless, after a complicated bit to get truck to West Hills in the first place! She showed true customer service. Aldo had 2 terrific drivers who did great with all the ‘moving parts’, lol, to juggle the truck’s repair and drop off/ pick up. Helpful, and on top of things, super impressed and def recommend WH Ford. big thx for everything! ***repair was completed in 1/2 the time too!!)

I have owned my 2021 Ford Edge ST LINE since September of 2021. It is now April 2024, and I can say without a doubt, that I am very satisfied with the vehicle. I have taken long trips with it, and it was very comfortable. I have nothing negative to say about this vehicle.

Keanu was awesome to work with! I appreciated the drink vouchers that he gave me and my driver.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Richard was great. Very informative and friendly. There was no pressure at all and he was patient with me while dealing with my bank and insurance company. Thanks again!

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

Service technician was very communicative, polite, and answered questions quickly. Valet service (pick-up and drop-off of vehicle) people were curtious and timely.

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.

When researching Ford pickup trucks on the internet Chris Kelly from Bowen Scarff Ford in Kent, WA responded to the chat window. He helped me through the whole process of ordering the exact vehicle I wanted, their policy of the no dicker price was fair with no hassle of the 1-2 hours going back and forth in negotiations. There was never any pressure to buy, only there to help. What a difference that made! Chris always answered my questions promptly when I asked while the truck was being built and yes I had a lot of questions as this was my first time buying a new vehicle and special ordering one on top of that. If Chris was off for the day when I had a question another salesman stepped right in and answered my question. I was able to track the progress of the build on the Ford website. Once the truck was delivered to Bowen Scarff, they surprised me and had it ready to go that next morning. Chris even came and picked me up at my home and brought me down to pick up the truck! After filling out the paperwork I was handed off to finance. Even here there was no pressure at all to purchase the ?extras? if I said no, he said ok and moved on. No trying to persuade me into it. My overall experience here was the best I have ever had at a dealership. The best surprise of all and may seem little to some was when I got in to drive away it had a full tank of gas. I highly recommend Chris Kelly as your salesman and Bowen Scarff Ford as the dealer to see in Washington!

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

It is convenient to drop off and I appreciate the Uber ride to my work. Also, all of the employees that I come in contact with are very nice.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Overall, this is a great car. It's well-equipped, has a spacious interior, and a great hands-free system. The only downside is the rear camera, which makes it difficult to see when reversing at night because the lighting is quite dim. Overall, this is a great car. I bought it from a salesman named Keelan Nguyen. He was nice, friendly, and provided excellent after-sales service. Overall, I received excellent product and service from Honda Renton.

Gelreat car for the most part. I got it used with 125k miles. So far so good knock on wood on engine coolant leak issues. But the only downside and i've never had major bad luck with ford. Except on those junky focus transmissions 2012 to 2018. Well I got 170k miles on it and my flex plate is bad or cracked. My understanding is the issue is cause by torque converter weld stud bolts not welded properly from factory. I have been confirmed by my mechanic that it is flex plate rattle. Whats crazy is there is a csp on it for that same flex plate rattle but im over the 120k mile mark. But other ford edges with my same 2.0 engine on the 2017 year model have a recall for torque converter welds and recalls are unlimited mileage. I think thats what caused my flex plate issue. I understand normal wear and tear but 170k mile when i have taken care of it, that dont seem fair.

My wife and I are in our mid 70s, and this is only the second time we have purchased a new car. We were treated with respect. We knew what new car we wanted, and John Neal, in a most professional, friendly, knowledgable and courteous manner, shepherded us through the buying process. He listened to our needs and fully answered all our questions. He asserted no pressure. We preordered our car, and when it came time for delivery, he spent well over 3 hours with us, most genuinely patient, describing the multitude of vehicle options and warranties. We also had a very positive experience with Max when it came to signing all the paper work. He was very friendly and organized and willingly answered our minutia filled questions. He gave us the time we needed to be comfortable with all the paper work. We were very pleasantly surprised in the amount of our trade-in.

I love this car! I bought it used and have had it 3 yrs! I love the pick up and gas mileage! Very pleased w my little suv!