Used Ford SUVs for sale near Thompson's Station, TN

Every employee here is friendly and does a great job when I have to service my truck. I would recommend Ford Lincoln of Franklin to anyone who wants to buy a new vehicle or if they need service done

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Better than previous visit, service department wouldn?t even try to help solve an issue, but circumstances was an out for ford to be responsible. My last service visit and recall repair couldn?t have went any better

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

Excellent service department. The staff has always been professional every time my vehicle has been there for anything.

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

My wife and I travelled from Arlington, TN (about 200 miles) to get the Certified Preowned CX-9 we wanted. Chloe was superb at answering all of our questions about the vehicle and the purchase itself. The process could not have gone more smoothly, and we are delighted with our CX-9. Thanks again Chloe, and thank you Nelson Mazda. It was worth the drive, and we would definitely choose Nelson Mazda again.

I love my edge. I have had it for only a few months but it rides smooth like a Cadillac. The fuel mileage could b better

I appreciate the ease of setting up the time and reminders! These days I seem to need those reminders more! It all is always a positive experience and a pleasant and efficient environment. Thank you Ford!

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

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I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

Leased a new vehicle. The staff was super helpful and worked diligently to prepare a deal and are super knowledgeable and courteous. Will recommend this dealership to anyone any day!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I got an oil change, and then was able to add on the safety recalls with no issues. My advisor kept me updated the entire time.

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

Since 2018 I have traded in 2 cars and bought 2 cars. Service is un-surpassed. My service agent, Amanda Nault is so personable and caring that I will not see anyone but her when I need service. In fact, the entire Waltrip family treats me like family wh e never I visit. The sales manager, Mr. Martin always treats me like and old friend, as well as my salesman, Mark, who is a native of my home town of Detroit. I am alway confident that my experience whike visiting is going to be met with the utmost concern, care, and respect that everyone should enjoy. Thank you my friends for the wonderful service that you always provide. Leslie Martin Powell Satisfied Customer

I drove a 2022 Ford Edge SEL for 50 miles its not bad. The interior is decent not cheap feeling except the turn signal stalks infotainment is well layed out and front seats comfortable. The exterior is boring. It is a generic SUV and lights are bright, braking is generic Ford the ride can be a bit harsh the ecoboost 2.0t is fine they are fairly reliable if you simply keep up on changing the oil my ST with 2.0T has 330k on it. If the transmission is decent gets slightly confused in traffic, but other than that it's fine, overall, I would say it's definitely a vehicle.

A truly great experience, ie support not pressure. Jamie, our salesman was the best ever. The entire process was very smooth from start to finish.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

The service department went out of their way to make sure I was completely satisfied. Excellent facility, and knowledgeable and courteous employees. I strongly recommend Franklin Ford and Lincoln.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I NEEDED AN OIL CHANGE AND WAS GIVEN GREAT CUSTOMER SERVICE EVEN THOUGH I DID NOT HAVE AND APPOINTMENT. THERE WERE OTHER MECHANICAL ITEMS THAT HAD TO BE ORDERED FOR MY 2018 CHEVY TRAX AND I WAS ADVISED THAT I NEEDED NEW TIRES!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Only issue with the service was I had been quoted a price to assume it was all part of the work only to find out later that the part I needed (key fob) did not come with the key insert and ended up being an extra cost. I would have assumed the dealer would have known this up front before giving we the cost for the work. JR in the service department is top notch and took care of all my needs

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Nothing but A+ customer service everytime I deal with this dealership. Pete is a phenomenal salesman and Catie is a joy in the service department

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Always professional and pleasant. Service was completed quickly. The waiting area is very comfortable and snacks can be purchased. I always like this waiting area.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

As always outstanding. Service writer was very knowledgeable and courteous as always Josh does a fantastic job explaining the work. I would recommend this dealership to family and friends.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I drive a lot so I am frequently visiting this dealership for my oil changes and any other repairs I may need. They are always so kind and helpful, and so speedy! 10/10 great experience

My family and I are loving our new bronco. I had the great experience at our ford dealership. Overall our bronco car is amazing and awesome.

Great Service Department and Staff. Houston, Isabella, Catie, Travis are all amazing and great to work with. They are very appreciated especially in a field that isn’t always so pleasant. They are give me confidence to say this is what service departments can and should be like. Thank you guys for caring about what you do. I’d recommend anyone

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Great experience. have been buying cars for 50years and this was one of the best experiences. Levi our salesman was very knowledgeable before during and after the sale. The dealership went out of their way to find the cx5 at another dealer and get it transferred to them. I highly recommend Nelson Mazda and Levi if you are looking for a new ride.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Great service and polite-professional staff. I wish I would have made my purchase here instead of in Clarksville.

2022 Outer Banks SAS screen freezes/Reboots constantly and it seems the car play stops working not sure if this is happening a lot I do know this is a frustrating experience