Used Ford SUVs for sale near Wales, MA

Kayla Ogden was very helpful with the process of purchasing my 2023 Santa Fe XRT. This is our fourth Santa Fe from Key Hyundai! We would recommend this dealership to anyone interested in the Hyundai line of cars and SUVs.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Excellent service with very friendly staff. Quickly serviced my vehicle while creating a waiting room that was easy to complete my work. That is why I keep coming back here.

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Very easy sales experience. I had to order a car from VW and Sal was helpful in explaining the car and what to expect. He was knowledgeable and easy going

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

The best service around, the only dealership I?ll use to service my vehicle. Other Ford dealers in the area don?t even compare, don?t waste your time.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

I had my F250 in for a recall, communication with service staff was prompt. I was able to take advantage of the pick-up, drop off service which is an amazing convenience. Work was performed timely and as expected. Highly recommended

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

Scott, Dave and their team are all top notch. I brought my mother in to get a Sentra and we had such wonderful service from the beginning to the end. They truly do care about the customer and go above and beyond!

I owned a 2017 Fusion Platinum and did not want to get a SUV. Knowing the Edge was based on the same platform, I gave the 2024 a spin. I was impressed. It drove, handled, braked, and steered very well. I drove many cars, and even though Ford had not redesigned in a while, it was more enjoyable to drive than the Audi Q5 and Lexus RX. I rated the value a 3 because it is expensive. The Titanium Elite price is in the Lexus/Audi ballpark. I really wanted the Audi because I have owned some in the past, but the Edge was more sporty and more comfortable. I drove the ST and I was surprised that it did not feel a lot faster. This wqas the same with the Fusion. You can tell the ST was faster, but it did not jump off the line like I was expecting. I was disappointed the edge lost some equipment from the past as it is being phased out. So I added it. I added the hood insulation, the engine cover, the cargo cover, LED lighted sill plates, and the laminated acoustic glass on the front doors, all purchased from FORD dealers to make sure they were the real deal. I also added the keyless entry keypad (securicode). I was really disappointed they deleted securicode. The interior is not flashy like an Audi, but I like that it is understated. The carmello seat and door inserts make the car very audi-ish and special. It is too bad this is the last year. The Lincoln Nautilus lives on as the next generation in the USA. I can tell it has roots from the Fusion. That is also gone.

Columbia Ford/Kia was awesome. Everyone I met there bent over backwards to be helpful. They gave me the information I needed to find the car I wanted. Then they helped me arrange financing. It was the best car buying experience I have ever had.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I couldn't be more happy with the car I got at Gary Rome Kia! They made the process easy and every person that I worked with had excellent customer service.

Red 2021 Ford Bronco Sport Big Bend with less than 7,000 miles. I love the over handling and performance. I've done great extensive upgrades. ie....hood spoiler, door side guards, exterior and interior accessories...!

We had been researching and reviewing cars for a while. When we walked into Key Hyundai of Manchester, took a Tuscon 2023 for a test drive, well, that was the end of our search. Not only was the car the one we fell in love with; Brianna was a great representative for the dealership. She was patient with answering our many questions and quite efficient in processing the paperwork. She helped us from the moment we walked in the door until we were happily driving off in our new Tucson, ensuring us she'd be happy to continue answering any questions that may come up! Thank you, Brianna!

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Effectively diagnosed the intermittent problem I was having by offering the technician to ride along. Also diagnosed an unrelated issue (tires and alignment). Charged me a price on tires that was 25% cheaper than what was quoted......a pleasant surprise.

I absolutley love this car. I am a wildlife photographer so I do a lot of driving.... it is comfortable, the windows are huge and amazing. The comfort is like being at home in my comfy chair. It is quiet too.

This dealership is responsive, helpful and great to work with. I found a vehicle I liked on cars.com, messaged them and they responded within 10 minutes. I purchased the vehicle living in the Chicago area and you would have thought I was down the street because of how easy it was to work with them and to make a deal. Adam

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Great place. Clean, professional and friendly service love it there. I bought my car here even during Covid it was so smooth. Got a great deal and will definitely refer a friend

I have a '22 Base. My wife and I love it. We needed a 4x4 when we move to a more rural state and although we're generally happy with the vehicle, we can't help roll our eyes of the number of recalls and reliability questions surrounding the model. Had I known about the difference in the 1.5L to 2L engines, I'd have opted for the 2L engines, but that's only available at the top trimmed Badlands. This is almost the perfect vehicle for a two person household who has a dog, likes to take day trips and it pretty good on fuel economy (32mpg over 15k miles). The interior is pretty cheap, however. I would recommend the vehicle, however, but only with the 2L engine and only with a warranty. There are just too many concerns with this vehicle to own it without a warranty

Jake was professional and helpful. Service was performed in a timely manner. Waiting area is comfortable. You should reduce your requirement of twenty five word for review comments or remove the requirement entirely. Some people are just simply happy with the service and don?t want to expand on their experience.

I bought this car brand new for $15,800 and this has been an absolutely great car now !06,000 miles and it still runs great. Only a couple of repairs. during that time. I have gone across the country several times.

I have leased my third crv from Lundgren Honda in Auburn ma. The primary reason I keep going to Lundgren is due to The sales person, Samantha Warren. Samantha is smart, friendly and excels in customer support and service. Lundgren is fortunate to have her on their sales team. Ngreen is fortunate to have her on their sales team

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

The folks in the service department are very friendly, helpful, and thorough. Aimee does a great job in customer relations and Jose is an careful and removable driver.

Bought used with 16k miles. 2 years later 52k miles. Only issue was transmission shutter. A fluid exchange service solved issues. Fluid was black. Strongly recommend transmission service every 39-50k miles. I get 32mpg on highway

I had my Ford F-150, 2020 serviced on Sept, 30. 2025 at Sarat Ford. No complaints, Jacob M. Service Specialist was extremely busy, Dave the Service Specialist next to Jacob, picked up the ball and began processing me. Jacob returned shortly and resumed handling my appointment. Professional, courteous, all my questions and concerns were answered and delt with. John Gentile Service Manager has a great repour w/ his Staff and customers. I've not had a bad experience w/ the Service Department, since purchasing my used F-150 2020.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!