Used Genesis cars for sale near Hawthorn Woods, IL under $199,946

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

The Genesis G70 3.3T Rear Wheel Drive is one of the best performance values on the used car market. I do think there are a few better options then this car in the sport sedan field. The BMW M340i and Audi S3 come to mind, however you will pay more for those cars. Pros 1. Powerful 3.3 Turbo Engine. 2. Quick Shifting Transmission. 3. Solid Handling on a backroads. 4. Large amount of features for the price. 5. Great Looking car. 6. Radar cruise control is very good. 7. Transferable powertrain and bumper to bumper warranty. Cons 1. Small Backseat Space 2. Drive mode calibrations for throttle position is poor. 3. Ok gas mileage (But that does not bother me much since I have another car that is more fuel efficient) 4. Paint quality does not match BWM, Audi and Mercedes. 5. Remote Start features is a paid feature.

Ask for CESAR, he is the best! He is amazing and makes the process really smooth. My mom and I were bracing ourselves going into a car dealer. Preparing mentally for the oncoming “pushy salesmen.” And then…instead, we get the most friendly and personable salesperson- Cesar. He was helpful and extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. He set the bar across the board for a perfect customer experience. At the end, I left my airpods and sunglasses and I have been agonizing over them. He reached out and let me know he had them and followed up several times to be sure I got them back. He goes above and beyond for his customers and tries to help as much as possible. THANK YOU CESAR!!!!!

Luxurious car but the tech interface is a disaster (especially voice recognition, but also latency and general UI), and I bought the car only for the tech so I am disappointed.

I can honestly say I’m not one of those people who usually writes a review. But this time I was compelled to write a review. From my brand specialist Ernie Alvarez to the fabulous finance manager Josh Bruhn I can’ say I never had a better experience purchasing a car. Most of the time I’ve dreaded going into a car dealership feeling like I was going to be taken advantage of or not taken care of or I was gonna have to haggle, haggle,haggle. From walking into the door I was greeted with a warm smile a comfortable confident handshake. Ernie was a great salesman! He gave me all of car information, gave me the Carfax showed me the price I was getting made sure I was comfortable. These should be things that you get from a car dealership but they are not things that you always get. If you look to purchase a car new or used car the Audi exchange in St Charles ask for Ernie Alvarez he’s is your guy. The finance manager was fabulous !!! Again that’s not something you normally say about a car dealership’s finance manager. I have already had my preapproved financing when I walked in, had a nice rate he went the extra mile and found me an even better rate. Got me a fabulous price with my warranty and made sure I knew all that the warranty entailed. Great dealership it was over an hour away from me and I was looking for a particular used car that they had and I am so glad that I chose that dealership. I can wholeheartedly recommend this dealership.

Great car. It has too many amenities to mention. The only downside is the dealership is not prepared with a good service department, so we were mandated to seek another. The car is great around town and also on the Highway. This is our 4th Genesis, so that should say it all.

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

Coming out of a 2003 vehicle (Jaguar X-type) & getting behind the wheel of a 2023 model was a startling transition. Even though my CPO G70 is a base model (2.0T/AWD) it’s like piloting a space craft! I love this car! And with all of the safety & convenience features, it feels like it cares for me as well. The performance, ride & handling are exemplary. In the spirit of complete transparency, here are a few nits. - The gas mileage isn’t class leading & requiring premium gas adds to the cost of operation. Solution? Tame your right foot! Acceleration is quite lively. - The rear seats are tight for large people & the trunk space is merely adequate (a pass-through rear center seat is quite helpful). But keep in mind, this the smallest model in the lineup. If you need more space, there’s the G80. - Finally, I’m still sorting out some of the infotainment features (which didn’t exist in 2003!). Let me finish by praising the service departments. Without question the best experience I’ve had, up there with M-B & exceeding Jaguar.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

I bought my 2023 G80 a couple of weeks ago, and I absolutely love it. I get great gas mileage in eco mode, great power in sport mode. It's smooth as silk and the seats are very comfortable. I love the technology in the car.

Sales associates where friendly,knowledgeable and listened to my concerns about the car good experience

The car is the best I have ever owned, traded in a 2016 Lexus ES350 Ultra and my G80 blows it away in ever category. I1 THING IVE LEARNED IS WHEEL LUG NUT TORQUE BEING 95 TO 100LBS IS VERY IMPORTANT WITH THIS CAR BEING 4,700 POUNDS PLUS. AND EACH RIM WITH TIRE IS ALMOST 30 POUNDS EACH. ONCE I TORQUED THE WHEELS TO 100LB WITH TORQUE WRENCH THE ROAD WANDER, BRAKE SHUDDER COMPLETELY WENT AWAY.

Only had it two weeks, but bought based on ownership of 2015 Genesis which I bought new. When I sold it, it had 72000 miles and NEVER needed a repair.. it went to the dealership only for maintenance. Great cars.

Everyone there was great especially my Salesman Chris answered all my questions and was willing to work with me without the usual pressure this is my second purchase from them

I have truly enjoyed driving my 2019 G70! It is sleek and zoomy. I can be where I want when I want. The quilted leather is quite classy and the back seat has more room than expected.