Used Genesis sedans for sale near Garland, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Only had it two weeks, but bought based on ownership of 2015 Genesis which I bought new. When I sold it, it had 72000 miles and NEVER needed a repair.. it went to the dealership only for maintenance. Great cars.

Keith is always an excellent service advisor, and the representatives are always friendly and facility is very clean and upkept, always taken care of and car runs great every time they take care of it.

Ethan was great to work with, very knowledgeable, and very helpful! I look forward to working with him in the future.

I bought my 2023 G80 a couple of weeks ago, and I absolutely love it. I get great gas mileage in eco mode, great power in sport mode. It's smooth as silk and the seats are very comfortable. I love the technology in the car.

Buying a Hyundai at Norm Reeves Hyundai was a positive experience. Cesar is a great sales representative to work with. My whole family wanted to help me and he was very patient and helpful to us all as he fielded questions about all aspects of the car.

So far, after just 1 week, the used car is wonderful. Cannot rate reliability yet. Missing 360 degree camera view. Otherwise has every other safety feature out there. Driving is a true joy. My mpg on the highway is just over 30 according to the dash. Please remember to get a pre purchase inspection and be wary of some huge dealer fees.

amazing service. quick, professional and friendly!! will definitely go back for service here. I was in and out so quick. They went above and beyond

This was my first luxury car and I was not disappointed. It was priced below most competitors, yet came standard with features such as Lane-Keep Assist, Adaptive Cruise control, and Apple Carplay. It is very comfortable to ride in, yet can be sporty when you want it. I have also been able to get well above the EPA 23mpg which is a bonus. I love this car and have no complaints!

Very professional, quick and smooth transaction. The best experience I have had with a car dealership.

The car is the best I have ever owned, traded in a 2016 Lexus ES350 Ultra and my G80 blows it away in ever category. I1 THING IVE LEARNED IS WHEEL LUG NUT TORQUE BEING 95 TO 100LBS IS VERY IMPORTANT WITH THIS CAR BEING 4,700 POUNDS PLUS. AND EACH RIM WITH TIRE IS ALMOST 30 POUNDS EACH. ONCE I TORQUED THE WHEELS TO 100LB WITH TORQUE WRENCH THE ROAD WANDER, BRAKE SHUDDER COMPLETELY WENT AWAY.

The process went smoother than I could have expected, especially being a first-time car buyer. Thank you to everyone who made my experience great!

I bought my first Mercedes from Ride N Drive, excellent car, deal and service! Transaction was fast and very easy, no complaints!! Honest dealer with excellent Customer Service, cars and choices! I would buy from them again!!

Nice line, very load it !!! No many cars this kind around 100 miles, It is in excellent shape inside outside Beautiful color just close to 13,000 miles The “price” is Right .

I owned a 2022 G80 Sport Prestige for 7 months. It was an impeccably built and beautiful car. I loved the rear wheel steering, soft close doors, comfortable seats and exquisite interior that you can't get anywhere at this price. After waiting at the local dealership for 5 months for parts and service, it was destroyed by a hail storm. The dark side of owning a Genesis is the atrocious dealer service! Beware.

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

I just bought my G70 after looking at many different makes and models. I bought mine at the Monmouth Junction Genesis dealer. Fred Corea was extremely helpful and helped me to decide to drive home with one that day. My car drives great and really opens up on the highway when I have it in Sports mode. The interior is the second thing that sold me on the car. Lots of attention to detail and plenty of toys/tech to enjoy. It takes a while to get used to all of the tech, but I'm getting there. The car gets lots of looks and many people have no idea what it is even after I tell them. Go have a test drive.

Our sales rep at BMW Mckinney was the very capable Mr. Steven Saroyan. He was nice and professional to deal with. He was very transparent with the way the process works and showed us the best deal we could go with. Car shopping is not something most people enjoy doing. I don’t pretend to speak on behalf of most people, but at least that’s what I think. I want to thank Mr. Saroyan for making the experience not terrible 😄😄. One other note, all the people in the dealership were very pleasant and friendly. We didn’t even make it inside the building before one of the employees greeted us with a smile and said hello. We were asked several times if we were doing OK and if we were being helped. And for those of you who like snack bar, there’s a good one here. It may be a small thing, but I do enjoy a well stocked and complementary snack bar.

This car is very tight.Ride is terrific despite our roads.Gas mileage is sound and easy to operate.Sound System is absolutely wonderful.Road noise does not interfere because you hardly even hear it.

I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax. I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model. I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).

The Genesis G70 3.3T Rear Wheel Drive is one of the best performance values on the used car market. I do think there are a few better options then this car in the sport sedan field. The BMW M340i and Audi S3 come to mind, however you will pay more for those cars. Pros 1. Powerful 3.3 Turbo Engine. 2. Quick Shifting Transmission. 3. Solid Handling on a backroads. 4. Large amount of features for the price. 5. Great Looking car. 6. Radar cruise control is very good. 7. Transferable powertrain and bumper to bumper warranty. Cons 1. Small Backseat Space 2. Drive mode calibrations for throttle position is poor. 3. Ok gas mileage (But that does not bother me much since I have another car that is more fuel efficient) 4. Paint quality does not match BWM, Audi and Mercedes. 5. Remote Start features is a paid feature.

SUV we looked and it’s beautiful and functional,very comfortable and quite however the engine sound louder than I’m used to from my previous car. Most of all, it’s an excellent car that I’ll love for a long time.

I LOOKED AT SEVERAL USED BMW PRIOR TO PURCHASE THE ONE FROM SILVER STAR AND THEY WERE ALL HAVING ISSUES OR THEIR SALES MAN WERE PUSHY AND MAKE ME UNCOMFORTABLE , BUT AT SILVER STAR FROM THE MOMENT I WALKED IN I WAS APPROACHED BY RAY AND HE MADE ME FELT AT EASE HE WAS VERY INFORMATIVE AND HE KNEW BMW VERY WELL AND HE DID NOT TRY TO SELL ME A CAR AND HE JUST INFORMED ME AND ALLOWED ME MAKE THE BUYING DECISION , AFTER TEST DRIVE HE SHOWED ME ALL THE SERVICE THEY HAVE DONE TO THE CAR PRIOR BEING OFFERED FOR SALE WHICH MADE ME AT EASE OF KNOWING THAT THESE GUYS TAKE CARE OF THE CUSTOMERS,

Stopped in ..no appointment.. left with a beauiful Mercedes. Salesman Ken was personable, friendly and knowledgeable. He was upfront, honest and not the high pressure typical car salesman. Kudos. We will be back for sure!!

the one problem i have the stering wheel leather is craked the car is a2017 g90 with 22,500 miles genesis will not cover that this a top the line car used very little you would think that genesis would take care of that.