Used cars for sale near Gloucester, MA

I recently bought a Certified Pre-Owned Mercedes-Benz E 450 at Mercedes-Benz of Portsmouth. It was a very nice experience working with Cynthia Acorace, my sales associate. When I picked up the car, they let me know that it was missing the key to the locking lug nuts, but they were ordering a new kit and would let me know when it was ready. Cynthia sent word to me that the kit came in and I could come at my convenience and a tech would change the locking lug nuts and give me the new key. I went in yesterday, and Cynthia took me to the service area where Cory Counsil was supervising the department. When Cynthia explained why we were there, Cory sighed and explained that there was a problem with the service software, and they had allowed all the techs to go home early. Cynthia escorted me to the customer lounge where I had a complimentary cup of fresh brewed coffee, and began to browse through the gift area where they sell Mercedes logo shirts, key chains, and coffee mugs. After a moment, I looked out the window and saw that Cory himself was changing my locking lug nuts. Within moments, Cory had gone the extra mile, and, even though there were no techs working, he took care of things personally and came to find me, telling me it was ready. Cynthia, caught up with me before I left and was concerned to see if I had any questions about the car, now that I had been driving for the first week after buying it. I did have some questions about the automated parking features and how to use the shift paddles. At that point, another sales associate, Ben Lamont, came over and gave me an encyclopedic dissertation on how the parking assist feature worked, and then he showed me how I could easily get in and out of manual mode with the shift paddles. Ben's enthusiasm for Mercedes automobiles was evident, and he made me really feel good about my purchase. From when I was first visiting the dealer, as an off the street shopper, browsing the inventory of cars, through the sales experience, and now as a customer needing help, I have visited this dealership a half dozen times over a 3 to 4 week period. During all those visits, everyone has treated me like a VIP. I was never made to wait, and any concerns I had were taken seriously and addressed immediately. I would recommend this dealer to anyone in the market for an upscale car, and tell you to ask for Cynthia or Ben.

Peter Derby is worth his weight in gold. I live in France and he was brilliant, he sent me a picture of the parts to confirm the correct ones, arranged delivery to Portsmouth confirmed their arrival before charging me anything. Once paid ,confirmed that they were sent job done! All done in a calm professional maner. Perfect 11/10

The Mercedes Benz GLE 350 is by far the best luxury SUV we have ever owned. I truly can't praise it enough. I honestly didn't need to take it out on the road to be convinced, I was still in the parking lot and knew I wasn't leaving without this vehicle. The interior ambient lighting and the personal welcome message when I get in is 2 of my favorite features of this vehicle. Also love that we can program the seat adjustments too, no more having to adjust the seat back to where I need after my husband drives it, just hit a button and my seat is back on the position I need. And I have never drove anything that drives this smooth!!

As first-time customers, our experience at Mercedes-Benz of Portsmouth was exceptional right from the first phone call. I told my initial contact (Bethany) what pre-owned vehicles I was interested in, and a time I was planning to visit. When I arrived both vehicles were parked next to the show room waiting. We were greeted by Nick in Sales, given a brief overview of the 2 vehicles and then given the keys to take them for a test drive. For all 3 of our test drive visits the vehicles were waiting, normally running, and always nice and clean. We were never rushed, and there was never any pressure to choose, or make an offer. All questions were answered quickly and thoroughly and all information about the vehicles and vehicle histories was transparent. We were never steered towards any particular choice. Negotiations were quick and straightforward. We picked up the vehicle on a very cold day. It was sitting in the showroom perfectly detailed and all warm. Everything promised was delivered - even the front Weathertek mats! Finalizing the deal was a breeze (thank you Paul) - again very straightforward and transparent. These folks like what they do and it does seem they are allowed to do whatever they can to accommodate their customers. Very nice experience!

Had the car for four years only had to do basic maintenance like tires an front brakes rear brakes tcase transmission service rear diff. Driven the thing like 65k in those four years perfect for road trips handles pretty decent in the snow an ice, you can tell it's a little heavy going down hill but the trans in snow mode does it's wizardry magic an can keep you going slow. Uphill is a little more exciting in the snow due to the rear wheel bias on the 4matic system but once it kicks the rear end out it reels it back in. It definitely likes the colder air I don't know if it's the intercooler being heat soaked but living somewhere where it's 100 plus in the summer I can tell it's not as peppy versus the winter time when it's in the teens. Interior has held up great with kids. Only thing that's broke on the inside is the springs for the cup holders an the trunk button which wasn't my fault had a friend driving it an they pulled it to hard. The exterior is honestly timeless you can't tell it's a four year old car not to flashy or dull it's a suttle boujee. The service at Mercedes has always been super, everyone thinks you're going to pay an arm an a leg for service but honestly only having to go in once maybe twice a year it's not terrible versus every 5k on other cars I've owned. The factory warranty ran out but Mercedes offered extended for an extra fours on top of the factory unlimited mileage bumper to bumper so they give you peace of mind an it makes you feel like they have faith in their own product to give you unlimited miles. In all the experience has been exciting the turbos spool up quick an gives you a little stu stu, from a dig your pretty quick, when you down shift the exhaust gives you some pops an bangs. Interior looks nice don't really think it'll age terribly considered everything now a days comes with giant screens. An as a technician for a different manufacturer it's not terrible to work on. I would recommend it to anyone.

Bethany, Tuck & Paul created a great, honest and personal experience at Mercedes-Benz of Portsmouth and my purchase/trade was top-rate in all respects. Your dealership had a very unique used car in stock. I came from out of state and each of you exceeded my expectations on the service, attention, quality and condition of the car as well as your preparation and welcoming treatment of me on site ! Thanks again ! Jack L. -- Virginia

I would like to thank Randy Wheeler for his very professional and helpful assistance while we navigated the purchase of my daughter’s first car for her 16th birthday. Randy was knowledgeable and accommodating throughout the process and was instrumental in coordinating all details for us to allow for the surprise reveal of the car to my daughter. Thank you Randy! I would highly recommend anyone looking to buy a car to work with Randy.

Had two issues; Evaporator Core had to be replaced ($4k) and the drivers seat (Mtex) ripped two times and appears to be ready to rip again. The evaporator core failed when the car was 4 years old. It is a common problem. Recommend anyone with this vehicle purchase an extended warranty. Also, the front brakes only last for 25K miles. They are very soft and very expensive (dealer cost to replace $1,200, DIY is $250).

After a string of frustrations with one dealer I walked away and then approached Boston Volvo instead. From my first email contact, Boston Volvo’s Nelson Duarte was helpful, prompt, and communicated with me exactly how I needed to be reached throughout the process. I am limited to text and email communication throughout usual business hours. Despite the hurdles and asynchronous nature of email and text, Nelson met me where I was, answered all my questions, and provided great service. Beyond Nelson I was/am highly satisfied with my Boston Volvo experience. Within 24 hours I was able to survey Boston Volvo’s inventory online, find the car nearest my desired purchase, contact Boston Volvo with my interest, received prompt response, found answers to all my questions via email and text through the day on a Friday, arranged a purchase price, trade in, financing, and later installation of desired options and then on Saturday morning I picked up the car with a 5 year-old in tow. Ultimately I was given a better set of options in purchasing the vehicle I wanted, and I felt so much more satisfied with the terms! I was impressed with the service culture at Boston Volvo and pleased to see the staff worked together so well. I know Nelson and the sales manager were very coordinated in helping me get to a set of options that made my purchase possible. The culture of the staff was evident from my first arrival 15 min past close on a Friday when an associate interrupted his own departure for the evening to address me in the parking lot and make sure I was being helped, then notified Nelson for me who was also delaying his Friday evening departure to help me with my purchase. When I picked up the car on Saturday morning Nelson was welcoming to my 5 year old who was with me as well. While preparing the car and processing paperwork the front desk attendant was warm and hospitable to my daughter and me. My daughter loves looking at cars and we were encouraged to walk the upstairs showroom. My daughter had a blast and loved the older model Volvos on display and getting in and out of the XC40s and wagons up there as well. Admittedly though she may have enjoyed the elevator the most. The finance manager, Jose, was friendly and patient in walking me through all the details of my purchase, and in explaining, multiple times, all the nuances of the protection packages on offer. The Monday after pick up, Nelson picked up the car at my house to have one of the options installed and returned it to later that day. I am greatly satisfied with the attention to detail and service Boston Volvo provides. Many many people will be hearing about my great experience at Boston Volvo. Thank you again

This is 100% one of the best cars I’ve owned. Comparing it to my previously owned Acuras, Audis, BMWs, Buicks, Cadillacs, GMCs, Land Rover Range Rovers, Mercedes-Benzs, Porsches, Volkswagens, this is one of my top favorite vehicles for comfort, performance, technology, driving, etcetera. I 10/10 recommend.

Josh and Josh were great in the interactions I had with them, friendly and no pressure whatsoever. I felt they had some limitations on the knowledge of the recharge vehicle that they will get better at I'm sure over time since it is a new product. There was some minor confusion in finance with the loan rate, initially it was disclosed by the financer at 0.99 during our meeting, then it went up to 1.99 (0.99 was noted as a mistake initially) which is where I was told was the actual rate and was what I financed, but then the next day it was noted on the website back down to 0.99 where it still is today, so that felt a little uncomfortable. The extended warranty options were a bit confusing as there were additional aftermarket protections offered in addition to the 10 year 125,000 mile product that was purchased. If there was a 10 year product with less mileage I would have been more happy with that as I don't drive many miles, but it was not suggested. Overall delivery was efficient and comfortable. The volvo car website has great information. The volvo on call app is still very rudimentary and a work in progress. But I am very happy with my vehicle.

Smooth comfortable ride, good acceleration and numerous safety features give me confidence that I made the right choice and will enjoy my car for years to come.

Excellent service advisor team. They know me, know my car and always work with me to figure out appropriate action when I describe the issue.

Love this suv however when driving just a half hour the dash screen went black with a message “infotainment system cooling” restarted the car but no change. This had to be a recall but can’t find any info. Poor quality in an expensive car. Service department at dealer won’t answer their phone. Hoping they will call back

I have been a customer of wellesley volvo for many years . I have recently had some terrible interactions with them .From the second I entered Boston Volvo I felt it was worth the extra ride to have them as my place of service. Manny in particular was so welcoming,informative,knowledgeable and just off the charts WONDERFUL! A goodbye Wellesley hello Boston Volvo.I now have the confidence that any Volvo owner should have!

This is my 2nd XC40 and it is one of the most perfect cars but its by no means cheap. The car can be as loaded as its bigger brother, except for heads up display. They all use the same engines, with the exception of turbo types, and bi-turbo options. All Volvos are moving to mild hybrid as standard and all 2023 XC40's are now mild hybrids. The XC40 is nimble, loaded and well designed. It has just about every feature including all wheel drive, Google auto, panoramic sunroof, power tail gate, and leather seats, redesigned for 2023. It is stylish, detailed and not meant to feel like the entry model. In fact, it can cost more than its bigger brother the XC60! Driving it is a pleasure as it is preppy and confident.

Great experience buying used x90. Patty in sales was great and trally knew her stuff! michael in finance was exceptional in every way

After only a month, I am truly "in love" with my XC-40. I wanted to get one a few years ago. However, Covid-19 got in the way. When it was finally time to upgrade this year, I did it and have not regretted it. Great ride, all the safety features I wanted, excellent ride and handling , above EPA rated fuel economy, roomy seating. Plenty of room for my golf equipment.

Love the tech in this car. Maps, adaptive cruise, auto high beam, lane warning, hybrid averaging 31 mpg. Still good power with the turbo. Excellent sound including the Bluetooth.

I’ve owned my 2023 Volvo C40 Recharge Ultimate for about a month now, and it’s been nothing short of impressive. The design immediately stands out with a modern, sculpted look that feels unique on the road. Mine is in Thunder Grey with the Fjord Blue interior, and the combo turns heads everywhere. Performance-wise, it’s quick and quiet with instant torque that makes merging and city driving effortless. The one-pedal drive is smooth once you get used to it, and the all-wheel drive gives me confidence in any weather. Inside, the cabin feels luxurious yet understated. The Fjord Blue interior with backlit panels creates a calm, high-end atmosphere. Google built-in is convenient, though it can lag at times. The Harman Kardon sound system is crisp and full, and the panoramic glass roof makes the cabin feel bright and open. For now, I charge at Tesla Superchargers for convenience. A charger was actually installed in my high-rise the day after I bought the car, but it’s not operable yet. I’m looking forward to using it once it’s active. The range has been consistent in real-world use, and I appreciate Volvo’s focus on sustainability without sacrificing comfort or performance. If I had to nitpick, I’d say some software features could be more refined, and visibility through the rear window is limited, but the 360° camera helps a lot. I installed a digital rearview mirror through the Volvo dealer where I purchased my car. Overall, the C40 Recharge feels like a personal luxury cocoon. It’s quiet, confident, and thoughtfully designed. It’s a car that makes me look forward to driving every day.

This is my first Volvo and although it took a while to get familiar with the controls, I love it! The side and rearview mirrors, warning sounds and lights have taken care of blind spots that are usual in a larger SUV, and have prevented accidents. The ride is still so smooth after 3 years, I can easily read a book on long trips. The front and rear seat adjustments allow everyone to be comfortable. We are glad for the bumper to bumper 5 year coverage we bought at purchase, and they immediately fixed any minor problems we've had over the last 3 years.

I have driven Volvos for a very long time. My 2002 V70XC was my absolute favorite. I just donated it. My first impression was the dealer and I went with one closest to my home. My big mistake. THE CAR - for an SUV the seats sit very low and are not very adjustable. The gear shift functionality is very difficult to get used to - and all the alarms. Being a mechanical engineer, I liked, no, loved the older Volvos for their functionality and interior space. The XC60 has very little cargo space. There are too many bells and whistles you need to QR scan the visor for the manual! The mpg are pitiful - I am getting maybe 15 mpg, with little pick up- the 4 liter engine is not as good as the predecessors. I was worried about the no "cold weather package" - all volvos anywhere have the same battery and the sales guy had no idea what cold cranking meant. HOWEVER, I must say when we had an ice storm and the car was a solid piece of ice the doors opened and the car started right up. BUT it did take 30 minutes + to warm up the windshield to get rid of the ice. AND my hands were so cold trying to scrape the ice off - they were too cold for the display to read my touch! The sales rep was so proud of the heated windshield wipers (?) -I prefer being able to raise the wipers during a snow storm. Here you have to put the wipers in maintenance mode and then move them out. Too many steps to get basics done (and have warm hands). I also can't stand the smudged touch screen from all the swiping and touching. Just looks dirty. BTW don't buy accessories from the dealer. I wanted rails for the top and they were asking $800 list but I could get them for $500. You can buy them from amazon or Volvo direct for $200. It's a Volvo and I have high expectations. I think it is an expensive car and I have not owned it long enough to determine value.

The team at volvo was amazing! Everyone is so willing to assist you in whatever you need help with whether it’s the receptionist, parts department, service advisors or even salesmen! Everyone made my experience easy or quick

Never had any major problems with the car. Mostly software problems but they were quickly fixed with a restart/reset of the system. The ride is bery comfortable and on long drives a pleasure to sit it. The place this car has is huge and every passenger has largly enough space. The car is slightly underpowered for such a heavy tank (only 235PS) but is still enough to have a comfortable ride (low RPMs) on the highway. I average 37-33mpg which gives me about 700 miles of range and if you’re not in a hurry and drive about 50-60mph you can even go up to 900 miles on the highway (I drive the mild-hybrid). I feel also safe driving it, thanks to all the assistants it has and the safety-history.