New and used 2025 GMC Acadia Elevation for sale near Chevy Chase Section Three, MD

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

I saw this car driving by the dealership and automatically was drawn to it because of its color. GMC calls it brown but one print out called it crystal metallic purple. It changes colors depending on the weather. I love the handling, the dash and all the bells and whistles! My grandchildren love how much room that it has!

I went in last week to check out a 2019 Honda Accord EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is extremely helpful and knowledgeable and even better, showed me with minimal research that the other car I was going to see had TWO previous accidents (shame on me for not seeing that) and they met me at the price I needed. So I ended up buying the Accord (very low mileage) at a great price. The best part was how easy Mark made the experience. My wife is on the loan but she didn't even have to be there. I drove the car off the lot about 2 hours after I arrived. They let me keep my old Honda in the lot until we were able to return that afternoon to pick it up. Overall the best car buying experience we've ever had. Thanks Mark and JBA Auto!

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

The way car buying should be!

Great service , no I’m not writing more words was enough Paul was a great at service

Great service and friendly people. Donna an is the best. The SUV is running great.

Excellent as expressed. Mr. Donovan was my advisor and he conducted himself in a manner that was extremely impressive. He was extremely knowledgeable and professional. He is a front man for this company and he represented himself very well. I appreciate this type service and will continue to return and will share my experience with colleagues.

Friendly & exclent service, The service advisor was great and knowledgeable.time wise was right under the 1.5 as the told me upon arrival to the dealer.

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

I had a wonderful experience with Caleb Polen, both trading in my vehicle and purchasing the new one. I would highly recommend Leesburg Buick GMC and Caleb.

I am one to do my research for not just an appropriate vehicle, but a honest dealership. Many bait-price you into their dealership though ads, where upon entering the buyer's process become overcome with dealer fees. Yes, here they had fees, both state required and dealer processing. The difference, the dealer's fees were practical and reasonable, not overcoming of any savings offered. Too, they were openly disclosed upfront for full awareness of the cost for purchase. In addition, I was able to find a use, under manufacturer warrantied vehicle with low mileage, at a price on the low end of the fair market scale. In summary? Here you can purchase high quality vehicles at a reasonable price, while receiving respectful customer service with an honest approach?a dealership of choice.

Great communication on an unusual problem with steering wheel heater that was too hot. Dealership coordinated with GM tech support to resolve snd replaced steering wheel

To the point knew what they were talking about very helpful

Most people don?t think of a dealership for routine maintenance but Koons Manassas as an excellent place to start. Prices are fair. Service is done on time and pricing is very transparent. Give these pros a try.

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

The sales associate (Siwan) was very kind and friendly. I was a little nervous considering this was my first car buying experience, but with the help of my parents and the Siwan, all of that nervousness went away! Siwan was awesome and helped me with everything along the way!

We received outstanding customer service from Luis Arredondo when buying a 2023 Chevy Bolt, which I am very content with and enjoy driving. The price was reasonable. Luis was always responsive to our inquiries and focused on our needs. I also really appreciate their Sunday sales hours. Service was great in reprinting the key.

Chris D'allessandro is a fckn magician. If you live in or anywhere near Maryland, & have bad or no credit at all. Call Carmax & ask for this dude.. YOU'LL THANK ME LATER.

Kacey B is a fantastic Service Rep !!…No!, the BEST Service rep of my 48 years of buying GM automobiles, and One of the main reasons we like Koons! Parts Dept. and Frank also great to deal with!! And when I need both- fantastic team !! Service is always timely, job is done correctly. Nothing but kudos for this team !! A+