Used 2025 GMC Acadia for sale near Hebron Estates, KY

I had an appointment Friday. I called a few times to ask how its going. The reply was should be the end of the day. Don?t know what that means. I arrived the dealer at 3:00 O?clock. I ask what was done had how long it would be. The reply was they had the driver side mirror completed. How ever nothing was done. The service rep came to me with there head down. I knew nothing was completed. The Rep I could tell felt unhappy about the issue. However, the Rep did manage to get me a rental. That was good. I know things can go wrong at times. I was glad the to the extra day to have time to make repairs properly. I had another issue for a service performed on an oil change back some time. After the oil change, I brought the car back and explained I had a humming sound coming from the vents. I approached their man mechanic in thing they were not going to believe me. He immediately said I know what that is. I was relived. He said when they looked at the filter, putting the cover back on at times is not properly positioned. They repositioned it; it did sound better but not completely. I drove to for a while still noise. When I took the truck back for the Mirror swap, cabin filter, Air filter, tire sensors, etc. I ask them to look for something a normal They found a screw that had been broken on the air filter housing. She then proceeded to tell me she got a quote in replacing the unit. I said wait this was an issue for back when I had the first oil change. Then she asks the manager, they are going to replace the filter unit. Over all the rep was trying to get everything completed. We did have a difference of opinion when checking out. I like being very detailed in asking questions to verify all has been completed. I wanted to ask the technician some questions to verify all is completed. I want to test the mirror for proper working conditions. Did not get this. Don?t think that?s too much to ask. Over all the Service rep did a good job. However, I did walk away feeling a little uneasy.

I saw this car driving by the dealership and automatically was drawn to it because of its color. GMC calls it brown but one print out called it crystal metallic purple. It changes colors depending on the weather. I love the handling, the dash and all the bells and whistles! My grandchildren love how much room that it has!

From the time we stepped into the facility we were treated very well and helped us through the process. Definitely would recommend them to family and friends.

Maurice and team at HCH were great to work with on recent used car purchase. Very knowledgeable, friendly, and efficient. Great experience overall.

Had a fantastic experience buying a new TrailSport from Cameron and Erich. Cameron was very knowledgeable and professional and made my car purchase so easy. I would give more than five stars!!!

Bought a New Ridgeline Black edition and Trey was great to work with, straight talk and good service.

I researched new vehicle makes for over a year. Next, my wife and I decided to purchase the 2025 Buick Encore GX Avenir FWD as listed on the Don Franklin Bardstown KY Chevy Buick website. After chatting on the website and texting employees about purchasing this car, I set up an appointment. Our salesman, Josh Barrett greeted us as when we arrived. In his office, he showed a document which highlighted the numbers which we wanted. Next, we got a thorough overview of the car and took it for a test drive. When my wife and I returned, we processed the documentation with Josh and Chris Hammer. We have been loyal Don Franklin customers since 2013 and this vehicle purchase is number 6 and this DF dealership is the 4th. If you need a Buick, see the Don Franklin Bardstown dealership. We are happy customers and will purchase from them again. Thank you Josh Barrett and Chris Hammer!!!

Greeted as soon as we walked in the showroom. Harley was our salesman who was very polished and answered all our questions with complete knowledge. Dealing with him was easy with no high pressure. Negotiations only took 10-15 minutes and I had a new vehicle. My only complaint is that there is too much paperwork and signing. It’s a waste of paper! He even offered to wash my suv! Overall experience was positive and I will tell others who are shopping for a professional dealership.