Used GMC Acadia SLT for sale near Rumson, NJ

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Jason is great! He is professional and very personable. He goes above and beyond with helping me. I trust and go to him with all of my service needs.

Sansone Hyundai did the right thing. My son and I purchase a certified pre-owned 2022 Hyundai Tuscan on July 15,2024. During the courtesy oil and filter change in January 2024, the service technician indicated that all four tires needed to be replaced. Instead of reacting, a second opinion was sought that confirmed the tire tread was deteriorating or wearing. Noting that the vehicle mileages at purchase was approx. 23,000 miles and had approx. 27,600 miles in January, plus quality tires should last 50,000 to 60,000 miles assuming normal driving conditions, the tire condition seemed abnormal. Another fact was the second opinion revealed the tire’s manufacturing date in 2020, which also does not seem proper. Upon contacting Sales Manager, Operations Manager and Service, another set of tires were installed and aligned at no cost.

Crystal Gayle was GREAT, We got what we considered fair deal on the leases for both the Kona and Tucson!

Peter was the best. I have over 50 automobile purchases in my life time. And this was the easiest and best one yet. Thanks again

Very pleasant to talk to. Problem was they are only internet people not actual sales people. Their price was somewhat high PLUS the added a document fee of $900. That alone would kill the deal. There are many Stelvios available at this time and prices have been coming down. I am not in a rush.

Great experience! Our sales rep Michael V. was incredible and made the process of purchasing a car as easy as possible! He also followed up to ensure if we had any questions or issues after purchasing vehicle. Finance department, Rich, was great, explained the all the paperwork and I never felt pushed into purchasing any extra add ons. I would definitely recommend this dealership!

I’ve had a great experience so far. I purchased a pre-owned Ram last night. My salesman was Eric. He’s super friendly, personable, and professional. He made me feel valued even though I wasn’t buying a fancy, new, expensive vehicle. I was in and out, hassle free, and on the road very quickly.

Everyone at the dealership was a big help and made the car buying experience easy and quick!!

I recently purchased a 2023 BMW X5 from Island Auto Group, and the experience was outstanding from start to finish. I’ve bought and leased several vehicles over the years, and this was easily one of the smoothest, most transparent car-buying processes I’ve had. From the moment I arrived, the team was professional, knowledgeable, and respectful of my time. There was no pressure, no games, and no hidden fees, which is something I really appreciated. They walked me through the details of the BMW X5, answered all my questions clearly, and made sure I understood every option before moving forward. The pricing was fair and competitive, and they were upfront about everything — trade-in value, financing, and next steps. The vehicle itself was in excellent condition, exactly as advertised, and the delivery process was seamless. What really stood out was the customer-first approach. It felt like they genuinely wanted to earn my business, not just close a deal. The entire process was efficient, professional, and stress-free. If you’re looking to buy a pre-owned luxury vehicle like a BMW X5, or honestly any car, I highly recommend Island Auto Group. They made what can be a complicated process feel easy and straightforward. I would absolutely buy from them again.

Excelente atención, muy recomendado, se adapta a tu economía, visítalo este dealer

Love this place go buy your next car here and not anywhere else at all or you?ll regret it. They have the best deals and the best inventory.

William, my service representative, was extremely helpful. The tire sensor went bad and the technician was able to replace it while I waited instead of coming back. The staff at Malouf is always very helpful and professional.

I’ve been looking for a BMW X5M for around 6 months and never found one as clean as the one at Car Castle. Before I went in I thought I was going to have another bad experience like the ones I was having at the other places. These guys really made my dreams come true!! Thank you guys!

Everyone was very kind and helpful. The sales associate answer all my concerns and questions about my vehicle. I referred two friends to check them out!!

My experience at Greenbrook Chevrolet was absolutely amazing. They made the car buying experience so simple and were very clear the whole time. I would highly recommend those looking for a new Chevrolet to come in and ask for Yannie!

One feature I hadn’t seen before: when I submitted a “buy from home” request, the manager sent not only photos but also a short walk-around video of the car from that day, showing the mileage on the dash and close-ups of scratches. It really felt like being there in person.

I’ve been in the automotive business 5 years and heard every dealership horror and hero story out there. This place blew my expectations away. I was in and out in about 45 minutes flat. Best dealership experience I’ve ever had, period.