New and used 2026 GMC Sierra 2500 trucks for sale near Hebron Estates, KY

I had an appointment Friday. I called a few times to ask how its going. The reply was should be the end of the day. Don?t know what that means. I arrived the dealer at 3:00 O?clock. I ask what was done had how long it would be. The reply was they had the driver side mirror completed. How ever nothing was done. The service rep came to me with there head down. I knew nothing was completed. The Rep I could tell felt unhappy about the issue. However, the Rep did manage to get me a rental. That was good. I know things can go wrong at times. I was glad the to the extra day to have time to make repairs properly. I had another issue for a service performed on an oil change back some time. After the oil change, I brought the car back and explained I had a humming sound coming from the vents. I approached their man mechanic in thing they were not going to believe me. He immediately said I know what that is. I was relived. He said when they looked at the filter, putting the cover back on at times is not properly positioned. They repositioned it; it did sound better but not completely. I drove to for a while still noise. When I took the truck back for the Mirror swap, cabin filter, Air filter, tire sensors, etc. I ask them to look for something a normal They found a screw that had been broken on the air filter housing. She then proceeded to tell me she got a quote in replacing the unit. I said wait this was an issue for back when I had the first oil change. Then she asks the manager, they are going to replace the filter unit. Over all the rep was trying to get everything completed. We did have a difference of opinion when checking out. I like being very detailed in asking questions to verify all has been completed. I wanted to ask the technician some questions to verify all is completed. I want to test the mirror for proper working conditions. Did not get this. Don?t think that?s too much to ask. Over all the Service rep did a good job. However, I did walk away feeling a little uneasy.

I had a phenomenal experience with my sales person Hailey, she was extremely helpful and knowledgeable and she was great to talk to.

Smoothest car buying experience I've ever had, highly recommend going to see Mariah Lange. She helped me out with picking out the exact truck i wanted and also with financing. Couldn't ask for a better!

Bennett did a great job getting numbers I needed. AC Mgr got the interest right. Pleasant experience. NO loud voices. NO frustration. Complete relaxed experience. Hope the Traverse lives up to the hype!