Used 2023 GMC Terrain for sale near Clawson, MI

I was in need of routine maintenance including new tires in between business trips. The service staff was able to arrange a plan suitable for both their and my needs which resulted with successful completion of the work required. Excellent work by the Kevin Meservy and the Team at Jim Causley Buick GMC!

We are very happy with our Terrain Denali. Our first choice was the 2023 Lincoln Corsair 1a but there are no in inventory. The Terrain Denali was 1b. Great styling exterior and interior

I don't drive much so my last oil change was several months ago. Although arriving early, this place was bustling but that was OK as I planned ahead and brought a book.

Dealership provided transportation to and from home. Services staff were polite and professional.Certified Service Consultant recommended the correct services for my 2020 C8.

I bought my last Certified F150 from them, I received great service and a great deal! I will recommend North Brothers Ford to anyone looking.

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

Salesman Matt Ceci is the best hands down. My wife is now the proud owner of a Volkswagen Atlas. In our opinion Matt is Salesman of the Year. Linda & James

Jerry is the one of the kindest and helpful person. He always provides excellent customer service and support. He explains what is needed for my vehicle and why it?s important for my vehicle.

We showed up without an appointment, but Ray was quick to help and didn’t miss a beat. I noticed every car I test drove looked freshly washed—maybe just timing, but if he did it on purpose, that extra effort didn’t go unnoticed. He was super honest the whole time, even recommending the used Chevy over a new GMC when he easily could’ve pushed the more expensive option. My car came with a full tank, which surprised me since most dealers leave it nearly empty. He got us a good deal on the plate, found the best rate, and had all the paperwork ready when we came back. The rest of the staff was helpful, and they offered great warranty options. After months of shopping around and talking to a ton of dealers, I’m glad Ray was the one we ended up buying from.

EXCELLENT service. Showroom and Service Dept staff are always friendly, professional, polite, and very helpful in addressing our questions and concerns. We have dealt with Causley for many years, and their excellent service is what brings us back.

The purchase experience was efficient and the dealership personnel were very professional and helpful. I would recommend this dealership. I will be back the next time I am looking for a new vehicle.

Great service. Monica Cavaliere, Jim Cordes, always great to work with. Especially Monica Cavaliere, I purchase about 9 Vehicles thru Her.

Dan my sale guy for 6 years We love him Very good dealership good store

This was the third vehicle we leased through our salesperson and he's always been clear and straightforward. I feel confident in our transaction and was satisfied with the process.

Chris Y was phenomenal, help me along every step of the way I would recommend him to anybody, thank you for the beautiful vehicle and all the time you spent to make sure everything went perfect

We purchased the Denali Terrain 2023. The car is great. I have had four knee surgeries and needed a car to get in and out easily and comfort seating. The controls for adjusting the seat just the way you like are great. I am troubled also by back problems and totally love the heated seat when needed. Sometimes I just want to ride around and turn the heat on and adjust seat so my back feels better. The different controls and are numerous. I love the safety control warnings and info with traffic. The screen is fabulous and helps so much. When ever I park I like to drive in and park and then hold on brake put it in reverse so the screen then comes on and shows how I parked. I like the levers in cargo area for putting seats down and also like how flat they sit. Plenty of room. The back seat is roomy even when person in front is back. Enjoy being up higher than a vehicle. I feel I can see more and it also makes me feel safer. The Terrain looks beautiful and love all the chrome in front. The car seems bumpy but not as bad as our last. The roads are in rough shape here. It has a lot of pick-up my husband demonstrated that to me and he wont be doing that again unless it is necessary. It is a turbo 4 cylinder and can not believe the power you feel. All in all Iove the car and getting good mileage. Purchased car from Boucher in Waukesha. They were not pushy. Explained everything in detail and were very fair. Great place to purchase!

I was able to get an oil change as a walk in at this facility. I had a scheduled appointment with another facility and they still couldn't get me in for two hours. Causley was very friendly and accommodating.

Their the best. Second car in the family. You walk in and drive out!!!!!

Courteous and friendly staff, extra clean facility, great waiting area, knowledgeable service reps. Would be happy to bring my vehicle back if it ever has any problems.