Used 2023 GMC Terrain for sale near Kent, OH

I think we got off to a less than stellar start relative to a pre-owned vehicle. As I recall I was handed off to more than one person. When I finally landed with Zack Koval, everything changed to better than a 100% effort on my behalf! Zack was the greatest, I could even talk to him at his off-hour(s). If Zack did not have my answer, he got it. I was pleasantly surprised because someone cared! Zack cared!!!

We purchased the Denali Terrain 2023. The car is great. I have had four knee surgeries and needed a car to get in and out easily and comfort seating. The controls for adjusting the seat just the way you like are great. I am troubled also by back problems and totally love the heated seat when needed. Sometimes I just want to ride around and turn the heat on and adjust seat so my back feels better. The different controls and are numerous. I love the safety control warnings and info with traffic. The screen is fabulous and helps so much. When ever I park I like to drive in and park and then hold on brake put it in reverse so the screen then comes on and shows how I parked. I like the levers in cargo area for putting seats down and also like how flat they sit. Plenty of room. The back seat is roomy even when person in front is back. Enjoy being up higher than a vehicle. I feel I can see more and it also makes me feel safer. The Terrain looks beautiful and love all the chrome in front. The car seems bumpy but not as bad as our last. The roads are in rough shape here. It has a lot of pick-up my husband demonstrated that to me and he wont be doing that again unless it is necessary. It is a turbo 4 cylinder and can not believe the power you feel. All in all Iove the car and getting good mileage. Purchased car from Boucher in Waukesha. They were not pushy. Explained everything in detail and were very fair. Great place to purchase!

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

We are very happy with our Terrain Denali. Our first choice was the 2023 Lincoln Corsair 1a but there are no in inventory. The Terrain Denali was 1b. Great styling exterior and interior

Thank you Lambert Buick GMC, Inc. for an incredible experience purchasing a car! We went to Ford, Toyota and Honda dealers and left with such disappointment in the quality, the prices and the negative experience. What a total difference we felt when we walked into Lambert - rare customer service (highest level), personable, easy to work with, and who knew Buicks were so beautiful, reliable, great price and attention to detail! Thank you for making us feel great about our purchase ~ we will be a lifetime fan and will pass along our recommendations to anyone who is looking to purchase a vehicle!

Great service experience: friendly staff, clear explanation, fast turnaround, and high - quality work. Everything was handled professionally, on time , and exceeded my expectations, overall very satisfied.

This is the second Subaru I have bought from this dealer. The wife bought her Outback in 2015, and she is still in love with it. Due to physical issues, I needed a car that was easier for me to get into, decided to give the Forester a look and it was a perfect fit. I am also well pleased with the service dept and sales staff. Highly recommend Serra Subaru.

I had the best experience, non stressful experience. Ruth was wonderful and very helpful and got me the vehicle I wanted. I would definitely recommend anyone to come check all there vehicles out and definitely see Ruth for help.

Honda of Middleburg Hts is by far the best auto dealer and service department around. Patrick, Tim, and the entire team is knowledgeable, and treats you like family. They have an amazing team that provides the best customer service.

Mr. Sean was very polite very helpful and I enjoyed his company to stay and wait for the topic of the vehicle. I choose J any day.

Best in a long time, quick and very Professional, my Representative was very Pleasant! I'll be back and buy another othis coming year, 2026

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

Pleasant experience. I was with her, but my 18 year old daughter was actually doing the buying. The salesman "Will" treated her like any older customer, asking what she was looking for and listening to her. He did take the time to explain to her things about financing that most 18 year old people would not know. I was glad to see them talking to her and not to me (Dad). They were able to get her financing for here very nice, pre-owned car. The interest rated of course was a bit high, but I told her to build her credit for another year or so and refinance for a better rate. Unlike some other dealers, I was able to negotiate a bit on price, but it was the best price within 200 miles on that vehicle. I drove almost 2 hours to get there, but felt it was well worth it. I'd recommend them to my friends.

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

5 stars for Renee Serino We bought a 23 Malibu She was patient and let us drive to show my family. Great easy experience!

Haley helped me find a great Deal on a new Buick. No add on sales pressure, handled getting paperwork ready, signed and drove out in less than 45 minutes. Also pleased at no hidden costs added like other dealers do, after the negotiated price. Price, Selection, Service, all great at Medina Buick GMC Cadillac.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

Bought a new closeout 2025 Sierra for thousands less than I had been seeing elsewhere . No tricks. No gimmicks. No add ons . Trade in price was high as well . Dealt with Travis Steyers .

Excellent experience, from start to finish no issues. I have recommended to a buddy in the market for new truck. Thank you.

I went to the GMC dealership to purchase the 2015 Acadia my salesman Michael Turner was very helpful showed me the suv we test drove and purchased thanks Mike I will be sending my friends there thanks a million

Pat and Will were phenomenal to work with, they were very honest and upfront and helped me with a wonderful car to purchase for my kids first car. Excellent customer service