Used hatchbacks for sale near Arcadia, NY under $20,000

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

This is our third MINI. We have a 2008 Cooper and a 2013 Countryman. It's become an addiction. Usually, by the time we pay off a vehicle we want to replace it. Not with MINI. We love ours and the 2016 Countryman is no exception. It's larger than the 2013, but it's still familiar. I'm the shortest at 5'9". Hubby is just under 6' and our son is 6'2". We all feel like the MINI's were designed for tall people. We refer to them as TARDISes because they are bigger on the inside. Smooth ride. Comfortable handling. Safe. Extremely reliable. Stylish. Would highly recommend.

We are from CNY and drove to Rochester Carmax. Every bit of dealing with this dealership was fantastic! They are professional, knowledgeable and put the customer first. Their manager is top notch. When searching for your next vehicle go the extra mile and go to ROCHESTER Carmax. Also, needed to have car serviced for small issue during 90 day warranty. Service depot. Is top notch, dealt with issue immediately, thoroughly and extremely professional..

This is a fun car and a nice drive, would recommend for anyone looking to buy a newer car on the market. Looks great and drives great.

This was my first time purchasing a car from Balkan I will be coming back

Bought 2017 Mazda3 Touring 6 Speed Manual new. It now has 180k miles. Fun to drive, great on fuel, great handling (Way better than Toyota Corolla), more than enough technology including Android Auto & Apple Car Play, easy on maintenance, very reliable (More reliable than Toyota in my opinion)

I bought a Toyota Camry from Waterloo location. I have no complaints. I think can’t remember if the Gus first or last name was graham. Great salesmen. Helped me get the note with marginal credit. Great car

I thought this car would be too small, but the interior is surprisingly roomy. The feel of it is great. The whistles and bells are wonderful and it fits great in my garage! Only had it a few days, but loving it.

If you’re looking for wide selection of used clean vehicles that come with a 30 day warranty please stop out to Stoneroadauto and see Mike.

I bought this car brand new in 2012. Paid 17k. Worth every penny. It has 63k miles onit right now. Have never done anything other than change the oil and filter. It runs like it is expected. Slow and easy. You won't win no races with it. But it gets my wife to work with no issues. { 5 miles} Rain or snow. We have taken it on several road trips. Including a couple 1000 plus mile trips. Running wide open the whole way. It has no problem. I am a big guy. Very un comfy in most cars. But this I fall right into it and am able to climb back out with ease. The interior is cloth. Its starting to fade. But still no tears or wear marks. Theres nothing fancy about this car. But my wife loves it.

I have purchased 2 Toyota’s from this dealership. It was the best purchases I’ve ever made I will definitely be getting my next car here.

I've been driving Mazda3 for 6 years. It is the best car among all the cars I've tried in the same price range. The sound system is totally the best, which is important for me as a musician. I have rented even newer models of other car brands and the sound system were trashy, also I had to carry the actual key, which is annoying. I like that Mazda3 has a sensor lock and starts with a button, and I don't have to carry a bulky key. Never had any failures with this car.

Zero pressure vehicle sales and excellent experience with vehicle service. I won't go anywhere else.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

I HAD A GREAT EXPERIENCE WITH VISION HYUNDAI, GREAT SELECTION GREAT SALES STAFF. VERY FRIENDLY. I WENT THERE TO BUY A PRE OWNED CERTIFIED TUCSON AND WAS ABLE TO GET IN NEGOTIATE A GREAT DEAL AND OUT WITH MY NEW CAR WITH EASE.

I leased my first 328i GTin 2014. My son was in an accident and the car saved his life. I replaced it with a 2015 GT. When that lease was up, I leased my 2017 330iGT. (All were new vehicles) And then, I bought it. The interior is larger than any other 3 series, with the same amount of back leg room as is in the 7 series. The interior materials are all of the finest quality, highly comfortable, easy to clean and looks amazing. I thought I would be losing power with the 4 cylinder engine, but this engine packs as much punch as an in-line 6. I opted to NOT get the tech package with the heads up display this time because I have to wear polarized sunglasses and you cannot see the display if wearing them. The BMW Navigation system leaves much to be desired. It is so unreliable that we choose to use our phones instead and utilize the nav mostly for the updated traffic information which is fantastic. The trunk space is one of my favorite features. We were able to move my daughter's entire apartment in that car! Table, desk, futon, bed, dresser, bookshelves as well as a frame for a full/twin bunk bed. Oh, and TV, computers...you know...all that extra stuff. I admit, her clothes went on a roof carrier. This car is safe, efficient, extremely roomy, powerful and looks like a million bucks driving down the road. I'm just really sad they stopped making them.

Earlier this year I sold my 2017 Jetta to Ide through Kiersten and received the price I was looking for. Then recently I worked with Kiersten to trade in my older 2016 VW GTI in order to purchase a new 2023 VW GTI Autobahn. I believe I was given a fair price for my trade-in and was able to negotiate a fair price for the new car, which seemed agreeable to all parties involved. If I knew someone who was interested in purchasing a VW from Ide, I would definitely direct that person to Kiersten.

CarPlay, turbocharged engine, compact, easy parking (that's a big deal in LA!). It's easy to why there's a whole community around the obsession with the Golf!

Excellent experience. Very professional and nice. Fair price for trade and good price on vehicle. All details were taken care of quickly and picked up the next day. My wife loves the new minivan.

Great car. I drive about 30 miles a day round trip. Great in city and on the freeway. Stylish great features. Comfortable ride even as a bigger dude.

Dealership was great, our salesman, Landon was great. The financing is terrible. Going to refinance ASAP. Offered 19%, credit union is offering 5.5%😁 😭

Never had a single problem with my car in the 6 years I have had it! Extremely reliable every month of the year. Great car.

Appreciated the help from my salesperson and the owner helping me purchase the exact Jeep I needed.

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

The whole team was friendly, professional and helped us find the car we were looking for. The buying process was straightforward and we had a great experience overall.

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

I own the most bear bones version and it works like a charm, with the manual 30mpg is easily achievable. Steering at low speeds feels like you are the car. Pedals are responsive and the suspension can handle just about anything. Highly recommended for a cheap daily.

Germesia o Grady purchase a 2020 Range Rover from sales person Tafari Holley was very experienced help with all that we need to purchase the vehicle outstanding sale person I would recommend her to any people that I know for the purchase of their vehicle and safari was very polite to me and my husband and my youngest daughter thanks a million.

I had wanted Golf my whole life and now that I have it-it does not disappoint! It is SO much fun to drive and I have an automatic transmission! For being a smaller vehicle you can stuff a lot of things in it when needed.

Third new Forester from Vince Bovenzi❤️❤️❤️ Easy, honest and great experience! We did it all on the phone. No negative surprises. A pleasure doing business at Van Bortle Subaru.

First things first... I view any car as a necessary evil.... I view them as something to get stuff from point A to point B. If I had My druthers I'd bicycle everywere but, since I live in the Berkshires of Massachusetts and as such we get a lot of snow and I can't. The Impreza fits the bill of what I need in a car. I have driven many cars in all kinds of conditions, the Impreza has never let me down. I'll admit it won't win most drag races but if you're looking for safety and reliability look no further. Mine is a lease and is the base model, but is chock full of great and useful features such as lane assist, hazard warning and my favorite adaptive cruise control (which brakes for you as the car in front of you slows down.) I had the first iteration of the Impreza in the nineties and that was good... This is awesome. Before I leased the Impreza I did due diligence by test driving Honda, Hyundai, Nissan and Toyota... The Impreza had most of the features I wanted at the price point that I wanted... Also the only manufacturer that offered AWD on the base model.

Chris in service was patient and informed me of everything that was being done and a timeline for the parts ordered and the delivery date. The appointment for service was scheduled and it was completed on time. Chris is excellent at customer service and is willing to go above and beyond for his customers.

Keep in mind this rating is for a small gas fuel efficient economy car, it's way more than expected and for 2 years has not diminished my opinion at all. Good reliable car. Here in New England I have seen models from 2013 and newer still driven all over and even the prior avio models on the road too. BSic maintenance keeps them together. It is a good car!

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

My previous car was a 2014 Prius. The 2018 has added safety features which are very valuable, & has even better mileage, and a very smooth drive --handles well. However, there is less trunk & glove box space, & it is more complicated to work some of the features, such as setting the clock. On the 2014, all I had to do was press the hr & min buttons. On the 2018, I had to watch a youtube a few times, & then it took me a few tries to reset the clock.

Jodi, Dave and Erica are a terrific Customer Service team that has worked together for many years. They are knowledgeable, trustworthy and responsive. No matter the situation with your car, they will explain the options and help you make the best decisions. We’ve been their customer for many years and they have earned their great reputation.

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

Great service - kind, genuine, and helpful. I traded in a car that I’ve been rather precious about. The team recognized my emotion towards the exchange and really set me at ease. Glad to have worked with these folks!

I've had my 2019 Impreza Limited wagon for a little over three years now. In general, it's an excellent car for the price, with many safety and other features found only in cars costing much more. The Eyesight safety suite, Apple/Android Carplay, and Synchronized All Wheel Drive are the highlights. These are advanced systems but are easy to operate intuitively. Other nice features are driver visibility, quality fit and finish, and easy-to-see dash controls. It's a nice looking car but exterior styling is a little clunky. Other low points are a jerky CVT transmission, lower-than-estimated MPG (but still not bad) even with conservative driving, and very low front-end clearance. This is a sensible, not sporty car. If you want a zippy small car, this is not it. If you want an affordable AWD that's reliable, you can't do better.