Used hatchbacks for sale near Charles Town, WV

Julie the service representative is always excellent. But now I have a vibration in the front of the car after getting to 50 miles an hour. Not sure why but if I bring the car in it is going to cost my another 3k every time I bring the car in it cost me 3k or more.

I purchased a used 2022 Polestar 2 about 10 months ago. I have a PHEV Honda Clarity and I wanted to go all EV. The Polestar 2 has been a great car to own; it is very low maintenance, comfortable for tall drivers and passengers under 6 ft in height; the over the air updates are good, and we should be getting a NACS adapter in August 2024. I recommend the Polestar 2.

Really an awesome experience. I’ve avoided dealerships for a couple of decades after years of disappointment but this was great. Congrats on creating value via customer service. Julie Wharton was wonderful and deserves recognition…above and beyond. Candice was also a great help.

Schyler, Zach and the entire Front Royal Buick GMC team were amazing! I flew down with my wife to purchase a pre-owned vehicle from them, and they couldn't have been more professional. Both were super polite, patient and answered all of our questions. They took the time to prep paperwork ahead of our arrival, knowing we we're out of town, so that the purchase could be expedited. They didn't markup the price like so many dealers do once we arrived, it was the advertised price, tax, title and processing fee out the door. It's always nerve-racking buying a vehicle over the phone and not being able to test drive first. Schyler made sure to inspect it thoroughly and let me know of the few minor cosmetic issues it had. Both my wife and I were pleasantly surprised at the condition of the vehicle. They even detailed and filled up our gas tank. Thank you so much!!!

After buying Toyota vehicles for years, I found out that they were outsourcing their CVT’s and Honda was making their own CVT’s and after driving a new Toyota Corolla and then a new Honda Civic, I was more impressed with the Honda Civic. My three previous cars were Toyota Corolla’s and I loved them. I am very happy with my 2021 Honda Civic EX and I would not hesitate to recommend Honda.

Made an appointment earlier this week, great visit with Chris got the price we wanted to sell out usedVW. Today I I tried to call and make an appointment to bring the car back and complete the deal. I found no way on line or getting through to a live person to set up an appointment. If I had you woud get an easy 5 star rating.

I haven't owned a 4 cylinder in a long time. I had a turbo 5 Volvo, a 6 cylinder accord, and a Mercedes c300 6 as my last three cars, then before that I owned a last model year RSX (2006, I wouldn't count the new ones) for a long time so that's the closest comparison to this. I think the RSX felt a bit more sporty (I didn't have the Type S), but as for power they're a pretty close match, and I bet the Mazda 3 would smoke it off the line with it's torque heavy engine. I think the RSX looked more sporty too, it had probably a more mature styling to it that I appreciate now even more than I did when I owned one, but I will say every time I look at my Mazda 3 I like it more and more. I've seen a thousand of these on the road and never had a strong opinion on them, but my girl in red keeps growing on me, and when I take the dog out for walks I circle the car and look it over and understand it more and more. I have a 2018 fully loaded GT, and the interior is mostly it's strongest positive. The facelifted w204 is easily the nicest looking interior I've ever been in, and the accord maybe the most comfortable, but this is incredibly close to the accord in terms of comfort and only lacking in slightly worse seats and less room. The seats are great though, but the 2012 accords were some of the best I've say in. The fake leather has a great balance of firm and give to it, and what's even better is the whole interior is wrapped in a similar nice synthetic material that's a joy to be wrapped in. I've never owned a car where my arms are supported on both sides in such a comfortable manner. I'm 6'1 so I keep my seat low but I feel like I have a good deal of room, in fact, I test drove a 2023 (gen 4) Mazda 3 that was an incredible price, about $800 off from my 2018 and even less miles but the new interior design is nowhere close to as good as what we get in the gen 3. You have almost no room to spread your legs out in the newer models and that's a deal breaker for me. The one major weakness of the 2018's interior is the tablet on top of the dash looks hideous. I think I mentioned earlier my model is fully loaded, and I mean it. But what's that mean, a premium sound system, some exterior trim pieces tacked on? Nope, here we have some genuinely cool features. Adaptive headlights that turn with the wheel, a heads up display that's projected on a piece of clear plastic that raises up when you start the engine and can show speed, road signs, blind spot info, next GPS heading, etc. We have automatic windshield wipers, adaptive cruise control, lane keep assist, a great Bose sound system, paddle shifters. My car has more bells and whistles than my wife's high trim 2023 Tuscon. I really love my little Mazda, and I'm hoping to take it down some back roads to see if I can enjoy the driving part as much as some others do, as I've mostly spent time on the highway or in stop and go so far. This was a purchase I was unsure of 3 days ago when I made it, but every couple waking hours something pulls me to that car, whether to drive it or just to sit in it. I know now I've made a great choice.

Service was excellent. Called the dealership inquiring about a 2010 honda civic. The sales representative, Shane Heimberger, put me on hold to verify the car was still available and physically held the keys so it wouldn't be sold while we were on the way to view it. Car was exactly as described, and parked on the side awaiting for me to test drive. Shane, showed us the inspection information and basically told us everything that was wrong with the car. Purchased the car, and they delivered it the next day to my home over an hour away. Very pleased with the service, would definitely recommend them to a friend.

Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic

I would like to say this was my first car experience and it could not have been any better. Sade was awesome to work with. She knew what she was doing, she knew what I was looking for and worked to get that vehicle for me. I would recommend her. She is very motivated and you can tell she loves her job.

I love vehicle, must have a small car in the family, you won’t go wrong with mini, plus it’s a great little car. Got mini on a great value for it mile and no damage or accident report.

Wonderful car dealership with very helpful and honest staff. The whole car buying experience was excellent from viewing to the test drive and the financing.

Transports more than other 4 door cars. Drives fantastic. Smooth, yet sporty and nimble ride, with plenty of quick acceleration when needed. Very reliable, with easy maintenance.

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

The sound system is amazing. I upgraded my old Mazda 3, 2015 to a 2023. The inside is much quieter. I love my heated seats. We've owned many Mazdas and have loved them all. The reliable little cars with great gas mileage.

I love my Mini Cooper! 2013 base although base model very similar S same engine Dual sunroof on border diagnostics keyless entry 100 hundred secrets ! I’ve found most.! I haven’t up graded much I don’t buy rims. I don’t like silver. I Don’t like it doesn’t have hot cold gadge oh, you can check it on your diagnostics while driving. It does have child safety locks. Someone says it doesn’t it does as a matter fact you can set the exactly the way you want

SMH was pretty easy to negotiate with on Dodge Ram 2500 we were not expecting to make the purchase that day, but they worked with us to return the next day to pickup our vehicle. We do have to return for a part that was on back order, and when it arrives I’ll give more feedback on the return for service. Thanks SMH

but I loved this 2018 Mazda 3 HB so much, I kept it for myself! We needed a hatchback with good mileage & reasonable insurance rates for our college bound daughter. We drove just about every low - mid range hatchback out there: Ford Focus, Hyundai Elantra GT, VW Golf etc. The Mazda 3 was not even on our radar. We just happened to see one at a car lot while test driving a Honda Fit. We really liked the look, so we took it for a spin. It was fabulous! Now to be clear, I'm NOT your typical small car guy. I've been driving a Suburban & Ford Flex Limited for the past 20 years. But this little car blew me away. Much more comfortable than any of the others we'd driven. It seemed to have more power/speed. It handled like a dream. The brakes were super. The interior was so much nicer than the others & it was loaded with option like heated seats, BLIS, power leather driver seat, moonroof, back up cam, navigation and a crisp & loud Bose sound system. The road noise was minimal. We bought it on the spot & plan to buy another one - for her -soon. Absolutely love this car. I didn't care for the radio controls (by shifter) at first - but now I don't think I'd have it any other way. Just a great little car! Averaging 32mpg combined.

We bought a 2009 Toyota Prius In January 2019. The mark of a good business is what they do if everything does not go perfectly. The day after we got it the check engine light came on. I called and talked with their service tech, Kevin. Based on the code he had an idea of what it was and wanted to have the parts on hand to do the work so he said he would let me know when he had the parts. He called me back the next day and we set up an appointment. On that day he described what he needed to do and promptly went about fixing it. The check engine light came back on 2 days later with a different code related to the same issue. Kevin told me it pointed to another part and if both codes would have come up together, he could have done it all at once. He got the part and called me and scheduled a time. Once again he described what he needed to do and how long it would take and set about it promptly. This time the check engine light stayed off. Part of the deal was providing a second key for the car. Their usual business partner was not available so they gave me contact information for someone with that business in my area and they would reimburse me. I got the key made and found out I was not charged the rate they had negotiated with the business, but a higher rate. They contacted the business and they got them to reimburse my credit card the amount over the negotiated rate and sent me a check for the balance. Everyone I dealt with was helpful and courteous. This was service after the sale going above and beyond. I would definitely feel good about buying from them again.

Bought it new. Hard to tell that it's almost 8yrs old. Third Mini, first automatic. Very nimble and good acceleration. Love the heads up display and love love the power folding mirrors and side driver visor. Seats are very comfortable and have an extension for longer legs available. Haven't been able to figure out how to delete older phones from the bluetooth or unwanted addresses from the nav system tho. Biggest drawback for me is that the nearest dealer is 1.5 hrs away. But they do offer a valet service to pick up the car if scheduled in advance. It's not the most inexpensive to repair but what vehicle is nowadays.

I want to provide some feedback on an awesome sales consultant (Berlin McKay). It has been about 9 years since I was looking at vehicles and really hated talking to sales personnel and being able to believe/trust them. BUT, I had the best experience while looking at different models of Toyota's. Berlin was patient, respectful and kind through the whole process. It's been a while since I've met such a genuine "Good Guy"! Berlin assisted me in the whole process and was patient even when I didn't have all the details, paperwork and answers. He assisted me with cleaning out my Highlander, no matter how long it took. I remembered: my Highlander's title was in my gun safe, no problem, right? I haven't accessed it for over a year. The lesson is: make sure the battery is changed out yearly! This whole process, experience impressed me and I would recommend Berlin and CMA Martinsburg to anyone. At this time, I really wanted to express the Sales Consultant knowledge with the business, product and paperwork was great! Everyone was awesome from the first visit to the end. I am enjoying my Tacoma TRD Sport!!! What a great experience!

I love this car. I love how it’s reliable how how move how drive very great car. I’ll recommend this to everybody 10 out of 10.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

My i4 eDrive 40 is a great car. Plenty of pep. Comfortable interior. Quality construction. GPS/Radio Controls/various interfaces ... not so good. You have to know what you are looking for, and ofter, go down too many levels to get to the proper input/output. More switches and dials would be better.

This was my first time at BMW of Sterling after having a bad experience at Fairfax Candice was my advisor and she took good care of me. She was personable and kept me informed through the whole process. I definitely will be returning to BMW of Sterling for my vehicle needs.

I've owned a lot of cars and the MINI Cooper SE is my favorite. It's quick, fun, great looking, has lots of cargo room with the rear seats folded, easy to drive, and incredibly reliable. I've had no issues at all. The 0-60 time and range are both underrated. I've gotten 139 miles on a charge, driving economically. Only need to charge at home once or twice a week. It's great. Highly recommend this vehicle.

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

The employs were very helpful and patient with my son who bought his first car. We have purchased before from here and this time was even better.

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

I purchased my 2018 Prius Prime Advanced back in March of 2018 and have never had a problem with the vehicle. I work only 7 miles from my home and usually go 3 months on a tank of gas and average 165-175 mpg. I will say I use non ethanol gas in the vehicle since it sits in the tank for an extend period of time. I did change the tires after 50K only because of the tire noise but other than that I do the oil changes every 10k since the gas engine doesn't come on that often. People say what about your electric bill ? I charge on off peak times and can't tell a difference in our power bill.

Isrsel here i just want to let you know I had such a great experience working with Candice. She kept me informed every step of the way and is very personable and a helpful person.

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

I had an excellent experience at Easterns Automotive of Sterling. Eddy went above and beyond to make the process fast, pleasant, and thorough, ensuring everything was handled smoothly from start to finish. Tony, the manager, made sure the final steps of receiving the vehicle were seamless and took care of my requests right away. The team as a whole made this a very positive car-buying experience, and I would definitely recommend them.

Had this car the moment it was released in 2018 because I really liked the European “N” version. Had no issues except for a couple of sensors and a rubber engine mount going bad. Recently had the spark plugs changed to keep up the performance. No issues even after being modified either. Great car and probably going to be my “Forever car”.