Used hatchbacks for sale near Elk Grove Village, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.

This was my second time buying my new car at ray chevrolet and I couldn?t be happier. I was lucky enough to work with Rupe both times and he took great care of me. When I initially came in, both Rupe and Ryan did everything they could to get me in the exact car I wanted and they made my experience so much easier than I expected. During the entire buying experience, all the staff was easy and kind to work with. I am so happy with my new car and would buy here again in the future!

We love the prius after owning a 2007 model. The 2015 is a step up and we got it at a good price for low mileage to hold us until plug-in mile range improves.

Julio R and Gary K did what was necessary to get my car repaired in a short time with care and respect.

Great job from the service team that handled my concern - two test drives to verify the fix worked. The team went the extra mile to address the issue.

7 years old and I've never had a single mechanical issue. Just maintain it per factory specs. Great gas mileage. Not a car to pick up chicks with.:0)==-)

I had a great experience at Hoffman estate Audi they were knowledgeable about there vehicles and the buying experience was hassle free thanks to Carlo I would definitely recommend this dealership.

I was skeptical at first, but Jonathan Medina quickly put me at ease. He was outgoing, but not pushy. He allowed me to fully inspect the vehicle at my pace. He was very forthcoming about the vehicle and very reasonable negotiating the price for the vehicle. Felt very comfortable with him and the other sales staff. The process was seamless. Very happy with the purchase. Would recommend them to anyone.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

I've been a customer since 2004. Every department I have dealt with has been beyond wonderful. My life in the car I currently and previously have owned. I trust the brand and especially the service department. They know their product and how to correctly maintain their cars. Being in transportation for over 40 years, I need to know my car is safe enough to drive on the road, not only for myself,but for those I share the road with. Audi gives me that peace of mind.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Great staff and very good deals on new vehicles. Quick, friendly and very helpful. I would recommend if your looking for a great deal check with these guys first. They will get you that Great deal others can't.

Before purchase, I did extensive research on this vehicle bc it was it was as close to a Mini Countryman in design as I could find. I am completely satisfied & never regretted after many miles & years. I am forever amazed at how well it is designed for comfort & ease of repairs. It contains more standard options than most and more than some expensive top of the line brands. After 9 years behind the wheel of this 2014 plus, I can only desire two faults that I'd improve, and that's the sides of the hood get dented very easily & the steering "feel" is very dead and unresponsive

Juan was excellent to work with, we quickly agreed on a price, the vehicle was cleaned and ready to go by the time the paperwork was complete. Highly recommend.

Purchased a former Enterprise rental Carolla with 60K on the odometer. Overall it meets all the buzz about Toyota reliability. Other than a Battery and oil changes it's been good to me. Occasionally drive it as an Uber and it gives good service.. you actually earn money instead of putting all your earnings back into the tank. The only issues I hate is the low front end that occasionally scrapes the asphalt coming in and out of steep driveways and dips in Oklahoma roads.. and the main console is finiky connecting with my phone in Android auto.

The staff here is tremendous! Not a single staff member walked by without acknowledging my wife or I. These guys know how to make someone feel welcomed here, the stigma of having a car salesman be pushy doesn’t exist here! Our sales man David Escobar helped us find the perfect suv and worked the perfect deal. Can not say enough good things about him, worked through everything, explained everything thoroughly and then some! Bottom line if you’re looking for a new vehicle and don’t want to deal with the drama this is your place to be without question.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Very good profesional Menager Kris and all staff very helpful . They stay with me even after the hours and show me all of the cars I wanna see! So definitely I will recommend this dealership to all of my friends. Thank you again.

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

Everything worked out great, the service was done on schedule and they kept me informed of the progress throughout.

Bought this car brand new and I really like for an economically standpoint. It's just as spacious as the Camry. Totally Love this car. Highly recommended.

We recently had the pleasure of purchasing a vehicle from McGrath Acura of Libertyville, IL, and we are exceedingly pleased with the experience. From the moment we arrived, the atmosphere was welcoming and respectful, largely thanks to the exceptional service provided by Mr. Cristian Lopez. He displayed remarkable professionalism and courtesy, taking the time to truly understand our needs without any pressure. Mr. Lopez answered all of our inquiries in a thorough and transparent manner, which made the entire process feel effortless and straightforward. We would also like to extend our gratitude to Mr. Trent and Mr. Victor, who effectively presented us with various aftermarket options and facilitated the necessary paperwork with efficiency. Overall, the transaction was seamless and stress-free. The vehicle we purchased was precisely as described and very reasonably priced, further affirming our satisfaction. We wholeheartedly recommend McGrath Acura in Libertyville to anyone seeking a new vehicle. Their commitment to outstanding customer service truly sets them apart.

Got a '25 Integra TypeS. ~25mpg daily driver with attitude. Love driving this manual 6-speed! Engine and transmission is a perfect pair. Honda quality! Not the fastest car on the road but so much fun to drive and own.

The sales team was a pleasure to work with. I’m very happy with my purchase. They made the transition a breeze.

I drive for Uber, and this is the perfect car for ride-share drivers. I did previously drove an Acura MDX which was more comfortable and luxurious, but at 21 mpg it just didn't make since. The dealer was surprised and asked if I was trading it for the Prius, I assured him I knew what I was doing. Turns out it is the smartest car I have ever owned and for me was a very smart purchase. Do not give it a 2nd thought if you are on the fence. I can get Luggage into the back that surprises people with the amount of space, way more that a sedan with a regular trunk, and the ride is surprisingly comfortable. I am averaging 54 mpg which is just phenomenal. As a bonus the maintenance and tires are way cheaper to maintain and replace too. These are built in Japan and it shows quality wise.

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

Although an EV, BMW it is in fact the Ultimate Driving machine. Very fast from 0-60 3.7s excellent HP 536 TQ 586. With the booster on it will quick you back in your seat.

I highly recommend Ray Chevrolet and will buy from them again. They have an incredibly organized system. They?re efficient and friendly. And they?re knowledgeable in all aspects of the industry.

I want to start up by saying, I am not a "car person". I do know, is a 5'2 female, this car feels like it was made for me. It gets amazing gas mileage, and you can park in a sidewalk square if needed. Yes, it does not have a lot of bells and whistles to it at all, but it does have the Android auto / Apple Auto feature which I love, at the same time as having roll up Windows. It is perfect for in town and highway driving. I drove it all the way to Georgia from Illinois with no problem. And my 6'5 son fits comfortably in the passenger seat as well, as well as plenty of room in the backseat and trunk for groceries or luggage.

This was our 15th car purchased/leased at Laurel BMW. Think that number explains it all. We are fortunate to have an established relationship with our sales representative and a great service department.

Ryan Paul was outstanding! Smooth purchase buying a Q3! He was so personable and made my experience wonderful. He’s funny too. He knew all the answers to my questions as well. If you are in search of a car, ask for him! He made it a truly great experience for me. Thanks! Sid was great too. and shout out Robert:)

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.