Used hatchbacks for sale near Franklin, WV

It was easy to schedule an appointment that was convenient for me. Once at the dealership, Jose was very friendly and professional. My service was completed in a timely manner. I’ve always been satisfied with my experiences at Steven Toyota.

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

Overall a good experience. Pleasant people to talk with and the buying process was really simple and stress free. My only complaint was that the vehicle wasn't cleaned even though I had made an appointment a few days in advance. Would reccomend Carmax H'burg to others.

I've had my 2016 Focus SE for 9 years this year & will drive it until one of us dies. I've never had a problem with it. It gets great gas mileage, is comfortable & roomy. I've hauled many things that others thought wouldn't fit but with the back seats folded down ...no problem. I would recommend a Focus to anyone looking for a reliable vehicle.

We weren't fully prepared but they helped us through. They told us what we needed to do

I bought a chevy spark a fun car as i call it great on gas easy to park and get me where i want to go with ease not a gas guzzler at all fill the tank and see the gas station in a week in a half later.

We purchased our 2017 hatchback new in the summer of 2017. Our only expenses at 134,000 plus miles has been gas, regular oil and filter changes, tire pressure sensor and tires. A VERY reliable car with average mileage 34 mpg, max highway was 55 plus! And normal highway at 70 mpg of 43 mpg. No interior, exterior or mechanical issues or viewable wear. I wish Chevy still produced them for sale in U.S.A. as we would gladly buy another. No other new vehicle this size, mileage, amenities at this price.

Brian made everything so easy during our appointment! He was very professional! I would certainly recommend him on your next vehicle purchase!

Great overall little commuter hatchback. We got ours a few years old with low mileage due to the options we wanted. The other reviews are kind of silly on here, complaining about a car due to lack of options selected by the buyer. Yes it wont have heated seats if you dont get the heated seat models lol. Our model is the EX, it has a sunroof, blind mirror indicator, heated seats, and a manual 6 speed transmission. Basically all features any high end model could use, I dont like leather seats due to the degradation long term. Just make sure you avoid the CVT transmission. Our area would not offer manual 6 speed on the high end trim so we had to travel out of state to get ours. Few mods added to the car to make it even better: - bi-led projector retrofit on headlights - led bulbs all around, plates, interior. - auto dim rear view mirror (easy wire in) - front facing dash cam - sirius satellite radio - winter aluminum rims (instead of steelies), summer has factory 17" aluminum black/silver combo - towing hitch (bike carrier) -- vehicle rated at 2000 lbs Overall its been very reliable, super practical with the folding seats. It gets excellent fuel efficiency and fits everywhere. Power wise, its very snappy given with a manual transmission you can control it a lot better than the sloppy CVT. The manual does 0-60mph in 8 seconds or less, which is very fast for a little car. Its not a tesla or a GTR with 130hp but its plenty for its 36-40 mpg. One issue ours had was the starter went out really early, but it was an easy change out, its a known issue. The seats are not very comfortable for long trips but thats because they are so small and its a commuter car. The cam gear also can get noisy on these at start up, so they will rattle but has no impact to performance. We have just over 100k miles on ours and its a very strong little car, will be getting another one of the final production year as this one gets higher in mileage. Again get the manual 6, you will not regret it, honda manual cars are semi automatic, the clutch is like a feather vs. a subaru for example. Totally worth it.

I have had my car for a few years now. I have 102k on it now. I took it in for the A/C recall and Fuel pump. My injectors were replaced as part of the fuel pump recall. I have had zero other issues, all was paid for. I am as happy with it now as I have ever been. I get a constant 35MPG combined and it has 205hp with excellent handling. I’m old, I’ve had a lot of cars. This is truly an engineering marvel. How could you get this mileage and power for that price? Do your research. I drive it very aggressively in so cal canyons etc and it makes me smile.. that alone is worth the reasonable price. Mine is stock, but my warranty just ended at 100k so stay tuned……

Have owned 2 Mazda 3 sedans. Purchased my 2014 brand new. It is hands down the best car for the money I have ever owned and I'm 66 years old. Will buy a Mazda anytime!

Steven Kia went above and beyond in servicing my vehicle. Courtney was the main representative who remained in contact with me through the week, as my vehicle needed several things. I also was offered an Uber back to my home, since my vehicle was staying overnight.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go