Used hatchbacks for sale near Laurel, VA under $20,000

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

This car is easy to drive, beautiful color, good on gas, handles well on cornering. Nice price and great tires too. This is my 3rd mini, so I love them!

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

I bought the 2016 Mazda 3 with manual transmission brand new. Since then I've driven 280,000 miles through new York City traffic . I've just change my original clutch at 278000 . Most reliable car ever owned!

Everything was great. Amin is a great person helped us with the purchase explained everything nicely and the process was very smooth. Highly recommended

Most reliable car in my 37 years of driving! NO problems. Biggest negative are brakes grabbing at parking lot speeds. Biggest positive 39 mpg average. I had software upgraded and replaced USB module from Walmart for Android auto and Apple carplay

I bought a 2014 Mazda3 iSport last week, and it was a very good overall experience. Paul Thrasher (Internet Sales) was responsive, attentive and thoughtful. He listened to what was important to me and sought to accommodate. There was no hard-selling, and I ended up with good value for the price. I would recommend this dealership and Paul in particular.

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

I bought this car brand new in 2012. Paid 17k. Worth every penny. It has 63k miles onit right now. Have never done anything other than change the oil and filter. It runs like it is expected. Slow and easy. You won't win no races with it. But it gets my wife to work with no issues. { 5 miles} Rain or snow. We have taken it on several road trips. Including a couple 1000 plus mile trips. Running wide open the whole way. It has no problem. I am a big guy. Very un comfy in most cars. But this I fall right into it and am able to climb back out with ease. The interior is cloth. Its starting to fade. But still no tears or wear marks. Theres nothing fancy about this car. But my wife loves it.

P J was the best! He listened to me, knows what it’s like being “a regular person “ going through what can be a scary and intimidating experience. I ended up with an amazing car. Every person I met there was nice and happy. You can tell a lot by the atmosphere: when employees seem happy to be at work and working with each other, the customer ends up a winner. I recommend working with P J 100%!

At a time when I was moving around two dogs and a cat, this car was an absolute must. It was a great value to start and even more so now that I use it as a second vehicle. The only maintenance I've done is the routine oil changes, etc. I expect to own it for another 10 years

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

This car is fully loaded and had low mileage very comfortable ride beautiful interior everything you need in a daily driver it’s not a speedster but it will get you to where you going comfortably and in style I highly recommend this car.

I want to highly recommend this dealership and the excellent customer service I have received. Joey Foust helped me through the process of ceramic coating on my Ford Fusion. He is friendly, professional, and follows up impeccably. He understood the process and explained it great detail to be sure I was informed as to what to expect. He provided a loaner to use to go to work. My car was done in a timely manner and looks beautiful. I'm 100% satisfied and highly recommend Joey for any future service needs!

Bought one with 200k on it..drives smooth solid trNs , suspension and acceleration ..nice 1.5 liter engine no oil leaks ..just needed tune up ..spark plugs and o,e cylinder coil ...glad to have it for my gas buster budget. 40 mpg on highway ..seems like it'll go another 100k. Good in snow fwd helps alot

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

This is a great choice for entry level EV. Combined I'm getting about 85 MPG. No hybrid car can touch this. Also the price can't be beat. Similar models are about $10K more (looking at you Prius Prime) Also many little extras included in price compared to Toyota.

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

I drive around town most days and love the idea of not using as much gas. I drive older volvo's that I love for many reasons but they are aging and certainly not good on gas. I like the idea of full EV cars but the cost is very high and range for me (I take a lot of 200-300 mile road trips) makes it more complicated along with the expense of charging stations or installing upgraded home chargers. I bought a used Volt with 50k miles and it honestly is a pretty awesome car. I can drive around town almost purely on electric, just plug in at night to a standard outlet. And barring me going on a road trip a tank of gas a month maybe less. (8 gallons to fill up!!!!) I love the heated seats and wheel. The interior layout is great and its a very quiet car. It's quick around town and holds its own on the freeway. Are the seats volvo comfortable? NO, but they aren't bad at all in the leather premier trim. Is the back seat huge not really but if you are less than 6' it should be fine. The bose sound system is GREAT. All the safety features are nice. Back up camera, front and rear sensors, lane keep, adaptive cruise, etc.... It took a week or so to get used to how to drive it in EV and maximize my range. I can now get around 55-60 miles in town. I would say to read the manual for sure, the climate controls are situated to save electricity so there is no A/C on or off button and I had to read up on how it works. I got the hang of it once I took the time to understand what did what. The Chevy Volt forum is a wealth of knowledge as well, and that really made it easy to learn how the car works. Apart from slight learning curve it is an excellent car you can easily run in EV only if it suits your situation. Long trips are no problem I can get 42 mpg on the freeway usually and no down time to charge at stations along the way. This is a great car to bridge the gap between full gas and full electric and given the price to purchase it almost makes sense not to own one. I LOVE IT.

Had this car the moment it was released in 2018 because I really liked the European “N” version. Had no issues except for a couple of sensors and a rubber engine mount going bad. Recently had the spark plugs changed to keep up the performance. No issues even after being modified either. Great car and probably going to be my “Forever car”.

I had a great experience. Service writer was friendly and knowledgeable. Very nice and polite

I've had my 2016 Focus SE for 9 years this year & will drive it until one of us dies. I've never had a problem with it. It gets great gas mileage, is comfortable & roomy. I've hauled many things that others thought wouldn't fit but with the back seats folded down ...no problem. I would recommend a Focus to anyone looking for a reliable vehicle.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

Purchased a used 2018 with 35K miles in 2023. I now have 75K miles as it's a commuter car, about 90 miles a day. I average almost 41 mpg going from Pueblo to Colorado Springs and back. The CVT was a bit suspect when I first got it, but I think the driving has corrected the 3rd gear delay. The CVT is hands down better than my Altima. One year that car was gone, total junk.

Came in and was greeted right away, they showed me quiet a few options and went with the one I liked the best. They even put the plates on my car for me, no temp tags or anything! They made it very straight forward and simple. Will definitely be coming back.

Love my sonic. Peppy engine, quite ride. Seats could be a little wider but don't think it was designed for someone my size. Wish they still made them

I, and my wife bought a 2018 Chevy Cruze LS Sedan in February 2018 brand new right off the back of the delivery truck. We simply take very good care of "PIP" as we call him, and he has and does take very good care of us. The key is keep up with all of the maintance before it is needed! Great car overall, only 41, 767 Miles!

Brandon was very helpful with our car buying experience. He was incredibly personable and answered all of our questions. We enjoyed working with him and making our purchase.

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

My husband and I saw the car we had spent weeks looking for in their online inventory, but we were over 10 hours away by car. We were concerned that someone else would grab it before we got there, as had already happened to us several times. They were courteous enough to hold it for us until we got there the next morning, and they gave us a fair deal for both our trade-in and our purchase without a bunch of haggling or pressure. After having communicated with lots of dealerships in the prior weeks, the staff at Safford Brown distinguished themselves from our first conversation. Hector and Eric were both courteous and professional without being stiff. We got the car we wanted with minimal fuss, and that's a big deal, considering how exhausting our search had been.

Thoroughly reliable diesel automobile. Steady fwy driving will get you 45 mpg. Nice not to have to change spark plugs. Likely not a great choice in subzero weather.

This car saved me today from a car accident. I fell asleep behind the wheel and the alarm system woke me up when I got too close to the car in front of me. I had just enough time to break. This system can save a life. I am so thankful for who designed this car. Fabulous work. Very reliable, elegant, fun to drive.

I always feel very safe with Vermont winters. Always feel I have control even in inclement weather! I love all the standard features and feel safe driving my grandchildren in this car.