Used hatchbacks for sale near Lyme, CT under $20,000

Knowledgeable and helpful sales person along with all staff including service personnel. I would highly recommend.

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

What a great dealership the people are fantastic super knowledgeable and helpful I’ve purchased 2 cars from them so far and go back for service all the time on my vehicles! Wow what a team definitely recommend this place to anyone who looking a car or looking to get their car service!!

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

Mike was very personable and provided a great car buying experience and I got a great car!

The car is perfect for me! Great price & good gas mileage. Been extremely happy with the car & South Pointe Honda. Love that I can fold the seats & haul even a 6ft ladder.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

I had THE best experience at Carmax...the salespeople were non-pressuring, helpful and just amazing (especially Daniel!). They went out of their way to make every step comfortable and unpainful. I will most definitely go there when I need to buy my daughter a car and when I need to upgrade in a few years!

Front mid console is a bit awkward in placement, making it difficult to put two drinks in the designed locations. Its also awkward for the passenger to open the compartment because the fit is too close to the front seats. The lack of any dedicated sunglass compartment is frustrating. How about as part of the overhead info center?

We had a pleasant experience. People were friendly but not “salesy”. Our salesman was knowledgeable about the car but always informing us not trying to convince us.

Bought remotely from a couple states away. Opted to arrange my own financing. Ken & Joe were very patient, holding the vehicle (with minimal deposit) while lender rqmts. for availability of funds were met. They made it EZ. An all around awesome experience! When I went to get the vehicle I purchased, the only distraction was their impressive inventory!

Its a roomy vehicle and runs so smooth. Everything outside the car is visible while inside creating less chances of hitting objects around you. And the engine size being a 1.3 litre is a plus to save an extra buck on gas.

We were selling a vehicle. Staff contacted us to give us a link to provide all info for the car we wanted to sell. They gave us an excellent price. ( as evidenced. By kelly blue book ) When bringing car to dealership in East Haven - staff had gloves and masks on. They came outside for paperwork. They were organized. Social distancing followed. We are very please with our experience.

After owning many Nissan LEAFs over the years (Canadians kept buying them from me), the newer body style in 2018 release was a total winner. Better looking and the ride is definitely more refined, and our 2022 is flawless. These cars are the best kept secret in motoring. They are a HUGE value, and would be a great only car, but in almost all instances, the PERFECT second vehicle. They cost almost nothing to drive and maintain, and the insurance is also very reasonable.

Bought a 2015 Dodge Challenger with 5800 miles - great price compared with what the same car is going for today with 40K / 50K more miles. Process was easy. All my friends love the cards and strangers give me compliments. My only complaint was these cars go through an inspection where all problems are fixed. I bought the car in February and by the Summer when I finally turned on the A/C, it did not work. When I went to the repaair shop I was told it would cost me 41000.00 dollars as the hose was broken dehind the instrument panel. In my opinion this should have been caught by CARMAX and fixed before I picked up the car. Otherwise very happy - no problems other than that to date. CARMAX - please fix my A/C??????

Absolutley one of the best cars I ever owned. BMW is the power Period. Mine is styled to the max with carbon fibers and sport wheels and so on. When I drive it out there every oe looks at it as if t is the m4 running around a real headd turner thanksto BMW. eASY TO CUSTOPISE IT TOO. LOVE MY CAR..WILL BUY EVEN BETTER MODEL NEXT 2 YEARS OR SO...

Antonio was a great help to get this deal done, he was diligent and pretty human!!! Can’t compliment!

Great car no problem with the car very reliable great gas mileage. Love the way it handles, not the quietest car but it’s not annoyingly loud. Connects to your phone pretty well only had one problem with it connecting to my phone but it’s never happened again.

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.

Volvo is a great car! However, I enjoy interacting with the people who work for Gengras and find them not only professional but extremely nice and very helpful! I wouldn’t go anywhere else!!!

Purchased a used 2018 with 35K miles in 2023. I now have 75K miles as it's a commuter car, about 90 miles a day. I average almost 41 mpg going from Pueblo to Colorado Springs and back. The CVT was a bit suspect when I first got it, but I think the driving has corrected the 3rd gear delay. The CVT is hands down better than my Altima. One year that car was gone, total junk.

This car met all of my needs and more. Very smooth drive, Very reliable, and definitely a head turner. Sad to see it go but I am in need of an SUV.

This car is great on gas mileage and handles good this vehicle is very reliable and also sporty I would recommend this vehicle to anyone looking for a gas saver

I recently purchased a 2011 Ford Escape. The car was in great shape and was true to it's description. Staff was friendly and all paperwork was done quickly.

Great used car. A little cramped for the driver. Wish the seat had adjustment for height. Otherwise I love the reliability and MPG (average combined 36-38 with a stick). Very practical and can haul a decent amount of gear. Bought mine in 2020 with 89K and now have 122k only needing snow tires for the New England winter.

These guys have been in business forever, and they are one of the few garages in the area that is certified to do state emissions testing. It looks like a bunch of the other dealers in the area bring their cars there for service too. So why not just cut out the middleman? All their cars look great, and I would totally buy from them!

This is a terrific car for someone who wants a reliable, economical car that's great in snow and ice, and gets excellent gas milage. To help maximize your mpg just watch the dashboard meter that tells you when you're getting the best mpg possible. If you're not (like the reviewer who said he got only 18 mpg) then you're driving too fast and you can't blame the car for that! I love my Subaru!

I absolutely recommend this car if you need a workhorse to drive you back and forth and not to die on you. A couple things about this car --- 200k miles with multiple total-loss level accidents because my jobs at the time had me on the road most days. Still running strong. I just took it on an interstate road trip and it doesn't miss a beat. This car is hard to kill. I don't know how this thing was built by Toyota but it is seriously impressive value for the money. Worth literally every penny for what I've squeezed out of it so far. Cons: the disrespect you get is insane. I've driven other cars and the hate that this car receives in particular is laughable. Also the performance is ridiculously bad, which everyone knows. One way to sum this up, I had a friend of mine once say, "It's hard to look another man in the eye while getting out of a Prius."

Spectacular car, highly practical and great value for the money. Spacious and comfortable ride. The range is sufficient for my commute and errands I have to run. If needed it can go fast. Just be careful bc going 80mph or more will drain the battery quick. As long as you don't need to speed all the time it's a great car.

I love this A3. I’ve always driven German cars. The feel of closing a door, it’s heavy. It’s safe. I love the luxurious interior. The drive is smooth. We’ve managed to pack a lot into the trunk. We’ve used pods on the roof rack for a ski trip. Also the MPG is great. Overall a great car.

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.