Used hatchbacks for sale near Nottingham, MD under $599,982

The associate was very professional, polite, knowledgeable and timely. He provided an excellent customer service!

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

After reading reviews and ratings for the top brands of SUV hybrids, shopping around for a few weeks, and then driving each one, I decided on the Honda CR-V. I didn’t have any bad experiences at the various dealerships. (Thank goodness dealerships are clearly making attempts to change their image and processes). Buying a new car has never been a favorite experience for me! But I have to say that my experience was stellar at Heritage Honda, with outstanding assistance from James Whittaker. He was [every positive adjective you can imagine] patient, knowledgeable, professional, courteous, informative, helpful, and conscientious with regard to my time and my budget. I never felt pressured, but instead felt that the team 1) worked together as a team, rather than competing against one another and 2) wanted to help me to find the right car for my needs. I am very pleased with my purchase and delighted with the service that I received. Thank you!

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

Always have a good experience getting our car serviced. Dave H. our service advisor is honest and professional.

Fabulous car gets me anywhere I love it. It is a 2013 and still feels new to me. I love the storage and small size of car. Very safe.