Used hatchbacks for sale near Roscoe, IL under $20,000

The entire team at this dealership are true professionals. They all seem to care about making your car buying experience a memorable one. Andre, Tracy and Sales manager did an amazing job in getting me the best deal possible and out on the road in an hour. This is very rare in a Dealership and they managed to pull it off. A Five Star Dealership

We leased a 2019 civic hatchback ex and loved it so much we bought out the lease three years later. The best feature that’s unique to these cars is the Lane Watch Blind Spot camera (available on the EX, SI and I believe touring models) I don’t know why they went away from this feature with the 2022+ models. Add all the sensors you want but the camera is better than anything else. I thought it would become standard on more cars, not get phased out. Besides that, the true city gas mileage is closer to 24 than 30, but highway is about 40 and mixed is 29. Very good for an all gas car. We had very few problems in the 6 years we drove it. Only thing we had to replace was the infotainment system— covered by the extended warranty. If it wasn’t for some dumb teens speeding through an intersection and taking us out in the turn lane, it should have lasted another good ten years if not more. This version of the civic is a great little car.

Very professional dealership. Jeremiah was wonderful to work for and not pushy towards the sale. I bough a used vehicle but it was in nearly perfect condition. Will definately be looking to purchase antoher jeep from them.

I bought my golf new at the end of 2016 and would have kept it much longer if it had not been totaled in an accident. The few little issues I had were covered under the initial warranty (coolant leak, trunk leak). Nothing else other than normal maintenance things like brakes and tires up to 81,000 - that's as far as I can speak to. I took good care of it, did the VW service things for the most part and I have no doubt it would have lasted to 200K or beyond. It looked cool and was fun to drive. I had the S manual. I enjoy driving and had a tiny regret about not getting the Wolfsburg edition (faster engine, slightly better options like heated seats and sun/moon roof).

Oneida was extremely knowledgable about the Palisade I purchased. During the test drive, she showed that she clearly had done her homework on these vehicles, showing us all the bells and whistles and how they all worked. She was not pushy at all and truly felt she wanted to help me find the right vehicle no matter what. I have already recommended her to others who were looking to buy!

Expecting to buy another Prius I decided to look at the Hyundai Ionic Hybrid Limited which I was unfamiliar with. Great value, extensive equipment included and except for a limited inventory all of the experience was positive. After the purchase I have put over 5000 miles on the car and I honestly love it!

Matt Baker is such a great salesman. I had no idea what I wanted and he patiently pulled multiple vehicles with multiple trims until I found what I wanted. He is professional, relatable and so nice to work with. His follow up was timely and spot on. Probably one of the best salespersons I have worked with. If you want an above and beyond sales experience, ask for Matt Baker.

well my 2011 turning well at first we had problems with each other, and trying to get to Know each other took a good minute and the tires kick my butt at first I had 3 blowout a week a part I got it used and very unloved now I LOVE my little car and it is very reliable and runs great and BERY LOVED

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Excellent, professional, friendly, and quick service keeps me a loyal customer of Kunes Country Chevrolet. Second time buying a vehicle at this location and was completely satisfied by the service each time.

The car looks great. We have enjoyed the feel of the car on the road and the ease of use of the controls and rear view camera.

This dealership was recommended to me after a couple of bad experiences at the one I had before. Harvard ford will be my main dealership from now on and I'm from Rockford. Top notch from the service department to the sales department and everyone else in between. Took care of my issues and explained everything with professionalism. 5 stars for Harvard Ford

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

Small town courtesy with big time service. Great value on used cars. Friendly staff tried every angle to get me into a vehicle. I appreciate that.

I've known the 2013 Ford Fiesta SE for the last 10 years, got it new back in 2013, it's at 168,300+ miles at the moment. Not fancy by any means, but the seating isn't bad if you're under 6 feet tall, for example I'm 5'5" and I have decent leg room and headroom, no one else but the driver gets an armrest, for entertainment it has Bluetooth and the speakers are nice, it gets the job done of going from A to B safely without costing an arm and a leg. Small eco cars of course may not favor well in accidents but that's countered by the cheap value, which is great for safe drivers who may not have deep pockets. 35MPG with 12 gallon tank gets you roughly 400 miles full at the 15K price range these days while being fairly reliable, can't really be beat. Only thing I've had to do is change out an electrical board piece, the caliper belt, brakes, battery and the tires, but that's just what it takes to keep a vehicle going long term. One thing I have noticed though is that the transmission has a tough time changing gears when you're at a stop and trying to accelerate out of the first gear, but after that it's smooth sailing. It's been doing that no worse or better for at least a year now, just a quirk at this point. Don't wanna waste any big money on a big part like that if it only happens in low speed conditions where it's safe to be quirky.

A very stress free experience. All good. Service writer pleasant. Very easy dropping off and picking up. I?ve always been happy at this dealer and service dept.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

I was looking for something good but reasonable and found it at the Used Car Factory. I found a great newer model Jeep at a very reasonable price. Jay was very helpfull and accomodating and made our overall experience a great one. If you need a used car, you have to check this place out!

2014 Elantra GT Manual 6 speed. 142k km. Only regular oil changes. No issues. Just changed "clutch kit" because clutch was not working at all sometimes, & slipping sometimes... turned out it was a broken spring on clutch plate. I am very happy with car. But I never had a clutch problem in my Life. I've had a standard Honda for 20 years, never a clutch problem. Cost was ~$1000 for new "clutch kit" replacement. Reasonable expense after 10 years. Overall, I am happy with 2nd hand purchase 8 years ago. Thanks.

These guys have old fashioned integrity. Great to work with and honest prices. Always a great selection of nice clean cars to choose from. Respectfully R. Pilz

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

Everybody was great especially the salesman! The business manager also got me in and out quickly which was nice! I got the exact truck I wanted for a price I thought was reasonable!

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

Offered more for my trade than the other dealership I was working with. Friendly staff, I will be coming back here for my next one

Love my car! Usually drove a truck!still have a chev truck but husband drives it,car is so good on gas!just a great size for me,bought it with 42,000kl on it,little expensive ! Other than that great

Everything about my experience was great. Organized, efficient, friendly. Karl was my car sales go to. He checked all the right boxes and now I have the perfect car, with the perfect rate, for my family and our adventures.

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

Never had a single problem with my car in the 6 years I have had it! Extremely reliable every month of the year. Great car.

Absolutely amazing service by Josh and the Kunes team they fought tooth and nail to get me into my amazing new 2019 chevy cruse rs

Excellent vehicle except the standard headlights are terrible. They are not bright at all. Even on high beams they do not light up the road adequately. I am looking into adding additional led light sources to supplement the head lights. Unfortunately they dealer tell me they cannot swap out the halogen bulbs for led ones.

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

Great place to buy a car very friendly would highly recommend them everyone was very helpful and gave us a good price on a vehicle

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.