Used hatchbacks for sale near Westbrook, CT under $20,000

After buying Toyota vehicles for years, I found out that they were outsourcing their CVT’s and Honda was making their own CVT’s and after driving a new Toyota Corolla and then a new Honda Civic, I was more impressed with the Honda Civic. My three previous cars were Toyota Corolla’s and I loved them. I am very happy with my 2021 Honda Civic EX and I would not hesitate to recommend Honda.

Philippe went above and beyond to deliver my car to me when the purchasing process was held up. The car was a fair price and everything was perfect.

Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic

Knowledgeable and helpful sales person along with all staff including service personnel. I would highly recommend.

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

I have the touring edition with all the bells and whistles. This top of the line car really boasts quality, the chrome touches and unique front end really makes it stand out. If you drive it in sport it drives really well along with great gas mileage. The ten speaker 452 watt sounds great, wish the subwoofer was larger but if you tune it well most songs sound good. The touring exterior really looks sharp, it looks different from the lower models.

What a great dealership the people are fantastic super knowledgeable and helpful I’ve purchased 2 cars from them so far and go back for service all the time on my vehicles! Wow what a team definitely recommend this place to anyone who looking a car or looking to get their car service!!

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

Dylan was friendly and professional and upfront with out-the-door pricing. My daughter's car died and was unfixable. We needed something affordable and quick. Dylan showed us a number of great cars and let us test drive everything we wanted. My daughter loves her choice. Dylan made it happen and was awesome to work with. And he made sure that everything was checked twice before we left with a new car. Thank you so much!

Transports more than other 4 door cars. Drives fantastic. Smooth, yet sporty and nimble ride, with plenty of quick acceleration when needed. Very reliable, with easy maintenance.

The service and sales department provides excellent support. The management team has done an outstanding job training their employees in customer service, creating a positive environment for both customers and team members

I have had my 2023 KIA Soul Sport since March of 2023. I love it, because it's comfortable, fast (little red button) especially in Michigan. I have had it up to 111mph without even trying, as i was trying to get out of a situation in Michigan. I use a wheelchair, and so the space is good for that and family, and groceries. It is awesome on gas too. I was surprised at how well it handled in the snow. No worries there. This is my third KIA, and as long as the warranty stays the same or gets better, i will still purchase them.

We were delighted that Joanne Panzo was able to locate the specific Honda Civic we were interested in leasing. We had a concern about our windsheild wipers and the service department examined the wipers and then explained the design of the wipers that impacted how the windshield was cleaned. We are not fans of this feature. We are excited to learn that Honda now has a hybrid Civic available.

The car is perfect for me! Great price & good gas mileage. Been extremely happy with the car & South Pointe Honda. Love that I can fold the seats & haul even a 6ft ladder.

I really liked the customer service, Latoya Grant, thank you for helping me find the car I wanted. I really liked how quick and easy the process was with you. thank you

Steven was very helpful! He took the time to explain everything and worked with us on getting exactly what we wanted!

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

This review is long overdue, but well deserved. I’ve been bringing my vehicles to Kia of Old Saybrook for over 20 years, and I can’t say enough about the outstanding service I’ve consistently received. Steve, the service manager, is the heart of the department — always helpful, professional, and incredibly accommodating. Whether it’s routine maintenance or an unexpected issue, Steve and his crew have always gone above and beyond to make sure I’m taken care of. They’ve managed to fit me in for service on short notice more times than I can count, and they do it all with a friendly, can-do attitude that really sets them apart. One experience that really stands out is when I was in an accident and had to have my car towed. It was just before the service department was closing for the weekend, and I was expecting to be without a car for quite some time. But Steve made sure my vehicle was taken in immediately, and thanks to his quick action and dedication, I was back on the road the following week. That level of commitment and care is rare — and deeply appreciated. After two decades of visits, I can confidently say that Kia of Old Saybrook’s service department, led by Steve, has earned my complete trust. They treat their customers with respect, work with integrity, and deliver top-notch service every single time. Thank you, Steve, and the entire team, your hard work does not go unnoticed!

The car has been nothing short of amazing for me, great mpg, no issues with reliability has been a good city commuter and I'll most likely consider a new one when I'm in need of a new car.

Excellent dealership… I enjoyed my expierence. Very kind, knowledgeable and informative… would purchase here again.

Great car no problem with the car very reliable great gas mileage. Love the way it handles, not the quietest car but it’s not annoyingly loud. Connects to your phone pretty well only had one problem with it connecting to my phone but it’s never happened again.

I’ve purchased 7 cars at this dealership, and the experience has been incredibly easy and transparent. I tell everyone i know to get thier cars from here

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

I highly recommend this dealership the team were super helpful when it came to financing a car i got my 2014 honda crv from there and it was very nice

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

We were selling a vehicle. Staff contacted us to give us a link to provide all info for the car we wanted to sell. They gave us an excellent price. ( as evidenced. By kelly blue book ) When bringing car to dealership in East Haven - staff had gloves and masks on. They came outside for paperwork. They were organized. Social distancing followed. We are very please with our experience.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

The Salesman Jay was very helpful and outgoing to help us find the right vehicle

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

I recently purchased a 2011 Ford Escape. The car was in great shape and was true to it's description. Staff was friendly and all paperwork was done quickly.

I drive around town most days and love the idea of not using as much gas. I drive older volvo's that I love for many reasons but they are aging and certainly not good on gas. I like the idea of full EV cars but the cost is very high and range for me (I take a lot of 200-300 mile road trips) makes it more complicated along with the expense of charging stations or installing upgraded home chargers. I bought a used Volt with 50k miles and it honestly is a pretty awesome car. I can drive around town almost purely on electric, just plug in at night to a standard outlet. And barring me going on a road trip a tank of gas a month maybe less. (8 gallons to fill up!!!!) I love the heated seats and wheel. The interior layout is great and its a very quiet car. It's quick around town and holds its own on the freeway. Are the seats volvo comfortable? NO, but they aren't bad at all in the leather premier trim. Is the back seat huge not really but if you are less than 6' it should be fine. The bose sound system is GREAT. All the safety features are nice. Back up camera, front and rear sensors, lane keep, adaptive cruise, etc.... It took a week or so to get used to how to drive it in EV and maximize my range. I can now get around 55-60 miles in town. I would say to read the manual for sure, the climate controls are situated to save electricity so there is no A/C on or off button and I had to read up on how it works. I got the hang of it once I took the time to understand what did what. The Chevy Volt forum is a wealth of knowledge as well, and that really made it easy to learn how the car works. Apart from slight learning curve it is an excellent car you can easily run in EV only if it suits your situation. Long trips are no problem I can get 42 mpg on the freeway usually and no down time to charge at stations along the way. This is a great car to bridge the gap between full gas and full electric and given the price to purchase it almost makes sense not to own one. I LOVE IT.

I recently purchased a used vehicle from Action Automotive. Dave and Chris made the entire process stress free. They are honest, reliable and trustworthy. I would definitely recommend Action Automotive.

The 2017 BMW 4 Series' sleek exterior promises driving excitement....Sport Grill, Run Flat Pirelli tires, Coral Red upgraded leather and more! This is my wifes car bought it new....No crashes.

Never had a single problem with my car in the 6 years I have had it! Extremely reliable every month of the year. Great car.

These guys have been in business forever, and they are one of the few garages in the area that is certified to do state emissions testing. It looks like a bunch of the other dealers in the area bring their cars there for service too. So why not just cut out the middleman? All their cars look great, and I would totally buy from them!

Had the C-Max Hybrid for about a month, and overall it's been a joy to drive. A real all-purpose vehicle that routinely achieves 35-40 mpg in the city, the primary reason we sought it out was it's amazing visibility. Our 6'-5" teenager has not problem getting comfortable behind the wheel, and I've never driven a vehicle that has such great viewing angles - you almost feel too exposed while driving! The regenerative brakes are typically more sensitive than regular brakes, but overall I have only praise for this very versatile little car!