Used hatchbacks for sale near Willowick, OH under $20,000

On this visit I felt there was something lacking in customer service. Even though I was waiting at the dealership, I had no personal contact with the service department other than when I checked in. Everything was electronic. I have always like the personal service I received at Ken Ganley Mentor, but it was missing at this visit. I was at the dealership from 9am to 330pm with no one giving me an update. I was very upset with the lack of person to person interaction. I hope they change this electronic notification idea because nothing makes a customer feel appreciated more than a little face to face communication.

We leased a 2019 civic hatchback ex and loved it so much we bought out the lease three years later. The best feature that’s unique to these cars is the Lane Watch Blind Spot camera (available on the EX, SI and I believe touring models) I don’t know why they went away from this feature with the 2022+ models. Add all the sensors you want but the camera is better than anything else. I thought it would become standard on more cars, not get phased out. Besides that, the true city gas mileage is closer to 24 than 30, but highway is about 40 and mixed is 29. Very good for an all gas car. We had very few problems in the 6 years we drove it. Only thing we had to replace was the infotainment system— covered by the extended warranty. If it wasn’t for some dumb teens speeding through an intersection and taking us out in the turn lane, it should have lasted another good ten years if not more. This version of the civic is a great little car.

Everyone at the dealership was helpful, patient with my questions, and very knowledgeable about the process. I have been a loyal Toyota customer for many years, and would rate this dealership as the best in Ohio.

Just bought the Honda Civic 2020 Sport Coupe and I’m really happy with it. The car looks sharp, drives smoothly, and has enough power to make daily driving fun without sacrificing fuel economy. Interior is comfortable and modern, with all the tech I need. Overall, a great blend of sporty looks, efficiency, and reliability. I would Highly recommend this car.

Great, friendly service. Highly recommend to anyone looking for a new vehicle. Beautiful location, nice vehicles and tons of options to choose from. Overall great experience.

I have had three Honda Civics, and plan to buy another in the spring. They are the best vehicles I have owned during my 84 years.

5 stars for Renee upgraded my LGm jeep to a 24 Red Equinox 19k miles Found her on fb

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

I loved my experience when shopping for my vehicle. No pressure, No haggling but straight forward about the vehicles on their lot. Moe helped me through the whole process from start to driving my new car off the lot. It helped me to view the inventory of vehicles that Prudential had on their website, prior to going out to find the car that was right for me!! Don?t be put off by the no negotiation on price policy. If you do your research you will see why they don?t negotiate on price. Prices really can?t be beat. Thanks, again, to Moe for making my car buying experience an AWESOME one!!

I recently purchased a new Honda Civic, and it has been an amazing experience so far. The car drives very smoothly, handles well on both highways and city roads, and gives excellent gas mileage. The interior is comfortable and modern, with plenty of space and great visibility. I especially love the reliability that Honda is known for and the advanced safety features that make me feel confident while driving. It’s the perfect balance of style, comfort, and performance I highly recommend it to anyone looking for a dependable and efficient car.

I'm thrilled with my purchase of a 2011 Toyota Camry from this dealership! The car is in fantastic condition, and the dealership staff made the entire buying process smooth and enjoyable. They were honest, accommodating, and provided all the relevant details about the vehicle's history. I feel like I got great value for my money. If you're in the market for a used car, this dealership is top-notch. Highly recommend!

This so now the 2nd, Mazda 3 I've owned, The first being a 2005 hatchback, this one now the 2010 sedan Overall this car is a great car, in both Mazda 3s I've had now, they've had no major mechanical failures and the work has been routine work, owned the 2005 one for just over three years before it got totaled on an accident back in 2021, the car probably still had another 10 years in it, The 2010 one I have now is the 2nd gen Mazda 3 of course, and its a significant upgrade (excluding it being the sedan instead of the hatchback which does negatively impact storage space) The 2010 Mazda 3 here has great handling, is sporty for it's class, and is very fun to drive, but if you're looking for a car that rides smoothly, this car doesn't, it does have rather stuff suspension. The exterior (in my opinion) is a lot better than it was on the previous body style, I get the "big smiling" front end isn't for everyone but I love the look I did briefly mention storage space earlier for the sedan - the storage space is better than other cars in it's class, and the truck is quite big for a vehicle of it's size, but the opening is small and makes it difficult to fit really any big items in, as for the hatchback, it does fix that issue, I was actually able to fit two full sized bikes inside the vehicle (after putting the back seats down) Although this car does have 1 major issue, The dashboard, Mazda made it out of a rubber plastic material, that when left in the sun, melts and creates a shiney sticky mess that can impact your vision with glare, getting a dash cover at least hides it, but to properly fix it, it requires replacement of the entire dashboard, (which Mazda does not have a tsb or warranty for)

Brenden and Grayson made buying my Traverse such an easy and enjoyable experience! They were helpful, knowledgeable, and made sure everything went smoothly. Highly recommend working with them!

I haven't owned a 4 cylinder in a long time. I had a turbo 5 Volvo, a 6 cylinder accord, and a Mercedes c300 6 as my last three cars, then before that I owned a last model year RSX (2006, I wouldn't count the new ones) for a long time so that's the closest comparison to this. I think the RSX felt a bit more sporty (I didn't have the Type S), but as for power they're a pretty close match, and I bet the Mazda 3 would smoke it off the line with it's torque heavy engine. I think the RSX looked more sporty too, it had probably a more mature styling to it that I appreciate now even more than I did when I owned one, but I will say every time I look at my Mazda 3 I like it more and more. I've seen a thousand of these on the road and never had a strong opinion on them, but my girl in red keeps growing on me, and when I take the dog out for walks I circle the car and look it over and understand it more and more. I have a 2018 fully loaded GT, and the interior is mostly it's strongest positive. The facelifted w204 is easily the nicest looking interior I've ever been in, and the accord maybe the most comfortable, but this is incredibly close to the accord in terms of comfort and only lacking in slightly worse seats and less room. The seats are great though, but the 2012 accords were some of the best I've say in. The fake leather has a great balance of firm and give to it, and what's even better is the whole interior is wrapped in a similar nice synthetic material that's a joy to be wrapped in. I've never owned a car where my arms are supported on both sides in such a comfortable manner. I'm 6'1 so I keep my seat low but I feel like I have a good deal of room, in fact, I test drove a 2023 (gen 4) Mazda 3 that was an incredible price, about $800 off from my 2018 and even less miles but the new interior design is nowhere close to as good as what we get in the gen 3. You have almost no room to spread your legs out in the newer models and that's a deal breaker for me. The one major weakness of the 2018's interior is the tablet on top of the dash looks hideous. I think I mentioned earlier my model is fully loaded, and I mean it. But what's that mean, a premium sound system, some exterior trim pieces tacked on? Nope, here we have some genuinely cool features. Adaptive headlights that turn with the wheel, a heads up display that's projected on a piece of clear plastic that raises up when you start the engine and can show speed, road signs, blind spot info, next GPS heading, etc. We have automatic windshield wipers, adaptive cruise control, lane keep assist, a great Bose sound system, paddle shifters. My car has more bells and whistles than my wife's high trim 2023 Tuscon. I really love my little Mazda, and I'm hoping to take it down some back roads to see if I can enjoy the driving part as much as some others do, as I've mostly spent time on the highway or in stop and go so far. This was a purchase I was unsure of 3 days ago when I made it, but every couple waking hours something pulls me to that car, whether to drive it or just to sit in it. I know now I've made a great choice.

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

The car met all my needs and will defiantly get me from point A to point B safely, very reliable. I will defiantly and am having a lot of fun with this vehicle.

Fast and efficient service on my Camry. Always send a reminder for next scheduled service needed by Toyota.

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

Most fun driving car I have ever owned. I also drive it on the race track on HPDE days and it is the most fun car I have ever driven. The ability to set the car up the way you want it to drive is great, adds so much to the fun factor.

very helpful, great deals, very kind employees. Got a good lease, and good trade in. They did everything possible to give us the very best deal.

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

I have dealt with Jay Honda for more than 25 years and have had excellent experience. Reason is Dennis Jenkins.He is very helpful and courteous.

My previous car was a 2014 Prius. The 2018 has added safety features which are very valuable, & has even better mileage, and a very smooth drive --handles well. However, there is less trunk & glove box space, & it is more complicated to work some of the features, such as setting the clock. On the 2014, all I had to do was press the hr & min buttons. On the 2018, I had to watch a youtube a few times, & then it took me a few tries to reset the clock.

Good folks to work with. I will recommend them to friends. Logunn little was a great help. Thanks logunn.

We bought this car when we lived on Vancouver Island. Great car in traffic and getting in and out of parking spots. We loved every moment we have owned it!

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West!

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

My I had a great experience with Jack. He navigated us through the process of comparing cars. He really knew the facts about his cars!

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

I’m very impressed with Preston Kia. I’ve had 3 leases(9 years) of a Kis Soul and had excellent service ! Thanks Bruce!

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

Toni Nemi is great at what he does- that’s why I came back for a second time. He is personable and treats his customers like family. He works hard to make his customers happy and it does not go unnoticed.

The 2017 BMW 4 Series' sleek exterior promises driving excitement....Sport Grill, Run Flat Pirelli tires, Coral Red upgraded leather and more! This is my wifes car bought it new....No crashes.

I had a great experience dealing with John Pohto. Would definitely work with him again.

The car is beautiful inside and out. It has lots of space, the trunk is huge. There is ventilation in the front and back, multiple charging places, and all the great safety features.

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.