New and used 2025 Honda Civic for sale near Shrewsbury, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

We purchased a used Honda Pilot from Boch Honda. The sales staff was friendly and we were not pressured during the process. On the second day after the vehicle was delivered to us we had transmission trouble, the dashboard light was flashing with a check transmission warning light. We called the dealership and spoke with Bill about our issue with the vehicle. Boch Honda came to our house to pick up the vehicle, they replaced the bad transmission and a week later returned the repaired vehicle to our driveway. They gave us a one year warranty on the work, we couldn’t be happier with this dealership.

The Honda civic is an amazing car! Honda is a reliable car that you can trust. I’m really happy with it. I’ll recommend it to anyone.

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

Robert was an excellent sales professional! From start to finish every step of the way!

Amadou was very knowledgable, thorough and a pleasure to work with. He made the experience smooth and easy. My new 2024 vehicle came in before promised which made me very happy! Thanks to Amadou and his manager for getting me into my awesome vehicle that I am definitely enjoying driving.

I have now purchased five vehicles from this dealer - 4 CR-Vs and one Accord. Basically I find them to be honest and trustworthy. I do think they low ball the trade in offers they make and price their cars a bit higher than something like Kelly Blue Book would suggest. But their location is convenient, service is good and sales people are reasonably responsive. I had two minor problems with the Certified CR-V I recently purchased but after some diligent tracking of the sales person, both were fixed promptly and at no cost.

Yvie Esna was very caring, and happy to help me when I entered the Service Department. She has a personality that you wanted to see when you get your car service. Esna came into the waiting room letting me know that my call will be ready soon. Esna, thank me for coming to get my car service, and if I have any questions please let her know.

You are not going to get a better deal! Staff treats you like friends and family. Pedro went above and beyond for us. A pleasant buying process and experience.

I have leased my third crv from Lundgren Honda in Auburn ma. The primary reason I keep going to Lundgren is due to The sales person, Samantha Warren. Samantha is smart, friendly and excels in customer support and service. Lundgren is fortunate to have her on their sales team. Ngreen is fortunate to have her on their sales team

Just got off the phone with the Parts depth. Excellent service on a difficult clarity issue. They looked up critical info that helps me a lot. They didn't have to but were excellent and whent the extra mile to help me.

Bought our 2022 Passport at Boch Honda West and felt no pressure from Mike or Rich during the process. Service over the past year has been seamless and stress free. Very accommodating when a timely recall was needed. Supplied a rental without issue.

I had a great experience purchasing my new 2025 Honda Civic from Nucar, after a few mishaps and misunderstandings with the online team Dave Belanger and the Manager stepped in to make everything right. From that point on it was a great experience and I highly recommend working with Dave for a 5 star experience!

Zhiwei was wonderful to work with, he went above and beyond after I went to several other dealerships. The experience of buying a car can be daunting but it felt like he truly cared.