Used 2023 Honda CR-V for sale near Grand Terrace, CA

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Basel at Moss Brothers in Riverside always takes care of my father and I like family. He makes every visit a great experience because of his high level of care. Always a pleasure and very highly recommended!

Sticky steering wheel when cruising at 40+ speed. The new CRV shares the same platform as the Civic. Since the Civic has a recent recall, expect CRV to have the recall in the future.

I have been going to Wier Canyon Honda for >30 years. I buy my cars there and I get them serviced. Everyone is 101% professional and genuinely focused on seeing that there customers are taken care of as if they were family. I cannot recommend them more highly.

This is the first Honda I've ever purchased and it's one the best purchases I've ever made. The dealership was truly an Excellent experience would definitely recommend!!

Outstanding service. Waiting time was excellent. Explained to me of all what was performed. I recommend Moss Bros to anyone in need of purchasing a vehicle.

My 2023 Honda CR-V has been making rattling or knocking noises its very loud especially when at red lights and stop signs. It stops when I turn the air conditioner off. I took it back to the car dealership which is Gwinnett Place Honda here in Georgia and they didn’t find anything the first time because it stopped making noises by the time I got there. And on the second time I took it it was making noises they said maybe I need a compressor and they kept my car and gave me a loaner.

Thanks to Alec Stephenson and the service department team for helping me with my vehicle! I had a flat and needed 4 new tires for my 2019 Honda Accord Hybrid. After contacting 3 other Honda Dealers with no success Alec responded that Lake Elsinore Honda had the tires but included the alignment and balancing in the final price -all before closing. He even provided a military discount! My vehicle is running smoothly now thanks to him and his team's efforts. I appreciate his professionalism and attention to detail when 3 other dealers could not. He gave me options that nobody else offered so I could make an informed decision. Every dealership should have staff that listens to their customers like Alec.

I experience the most exceptional experience with JP who was my sales person. JP took his time to make sure I was satisfied in exactly what I was looking for. Good job JP

Didn’t end up needing them but they were very proactive in answering my call and questions. Good follow up work.

Bruce was absolutely wonderful. From the discussion on the phone all the way to the finance office was great!! We bought used and certified. I was between two CRV (one at another dealer) and with the way Bruce was communicating and working for me, I chose correctly. I absolutely love my car and this was the easiest process purchasing a car in my life.

Trey helped my husband and I get our first family car! The process was easy and the deal was great!

Great dealership!very helpful and workout a great deal!caleb was very helpful and found the best deal for us,come check them out and ask for Caleb

Why did I choose to visit Penske Honda of Ontario when I have a vast selection of dealerships where I live and work? I was looking for a specific year/model and they had one of the two available for sale in the state of California. Why did I choose to buy from Penske Honda of Ontario? The brand speaks for itself, I fell in love with the car BUT it was the customer service that helped seal the deal. I have had my share of bad experiences and good experiences in car buying but this one was THE best especially considering the particularity of my financial health. After my credit took a blow from a recent economic hardship, I was apprehensive of stepping into a dealership or engaging any financial institution. I did not wish to be put in a bad light and judged merely because of my credit situation. At the same time, I didn't necessarily need the car so I was in a good position to decline any outrageous, high-interest offers. Well, it didn't take long for my unease to dissipate, or even form rather. From the moment I walked in, I was welcomed. Everyone had a smile and actually knew my name! Not only was I greeted by the sales staff, service manager and finance manager but the President and General Manager, Bill McGrath, himself. I must preface this by disclosing I did reach out to Bill directly to inquire about the car and financing options. What I didn't expect was for him to personally respond, and so promptly! With that I knew, it would be worth a trip to Ontario (which by the way is right off the 15 freeway; and a couple of other things to note: they have a courtesy shuttle and service is open both Saturday and Sunday). I had the opportunity to test drive the vehicle and after an honest dialogue about my finances, I was met by their just as honest feedback -- and an offer. This took me by surprise, yet it was refreshing that they had taken me seriously and utilized previously provided information to generate numbers. And they weren't bad looking numbers! What eventually led me to sign papers that night was their responsiveness and willingness to help my situation. I didn't feel as though they were trying to take advantage of me or make a quick profitable sale on my account. In fact, I don't think they made much off my transaction! They listed a number of items on the due bill of pre-existing conditions with the car, which weren't exactly a deal breaker but I would have liked to see addressed. This they handled during my subsequent service visit, and more! There were a couple of items that went unnoticed during the signing but when I brought it to their attention, it was immediately handled. Now, why am I so excited about this whole experience? Because customer service is rare and theirs was exceptional (and I LOVE my car). On a number of occasions they went above and beyond - did I mention two porters worked overtime to deliver my new car home? Oh and the Special Finance manager Jaime (no, I did not spell his name wrong), he is very knowledgeable and was instrumental in pushing forth an efficient negotiation. And Mr. McGrath? He was there every step of the way! For top management to be ever so present and involved means a lot! Everyone worked so harmoniously together and provided for a seamless transaction. Even after the purchase, they remain attentive and consistent in their care and communication of my car needs. Just as with the Honda line of cars, the individuals that make up Penske Honda Ontario are quality and performance driven. You can't expect anything less of this team because they are the epitome of Helpful Honda.