Used Honda CR-V EX for sale near Gates Mills, OH

Meghan made the process very simple for when I arrived to the dealership. The Honda civic was already ready for me.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

The business mgr I took issue with in my previous review name was Jeff , not Ken .sorry for the mix up. Thank you very much.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

I have dealt with Jay Honda for more than 25 years and have had excellent experience. Reason is Dennis Jenkins.He is very helpful and courteous.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Everyone was friendly and helpful and got my work done in a timely manner and wished me well as I left

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Always helpful and convenient. When my tire was going flat they fixed problem no charge

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Mark is Awesome!!! I havw worked with him for years!!! Great service 👏 will always come back!!! Thank you!

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

Everyone at the dealership was helpful, patient with my questions, and very knowledgeable about the process. I have been a loyal Toyota customer for many years, and would rate this dealership as the best in Ohio.

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

This is the second time I have used them! Highly recommend Michael he was helpful and Aaron was great as well!

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

Good experience with Ricardo, service rep. Good communication and did not upsell on any unnecessary needs. Appreciate the honesty.

Easy to handle, but could use a little more luxury. Impaired vision, five drivers side from window or car meets engine want heated seats to be an automatic option, _____cannot use Google Maps in this car. Could not use cell ph till I called Honda directly. What’s up?

Sales, purchasing, and service teams collaborate seamlessly?each playing a vital role to ensure every customer receives attentive care, timely support, and exceptional overall experience.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

The service that you deliver is exemplary. You have always been there for me. The great service, I think it is to hard work of Dave. He has gotten me through.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Honda of Mentor is the most efficient, consumer oriented dealership I have ever dealt with. From their service to their sales people, every one is so pleasant to work with. Cory recently assisted me with purchasing a new vehicle and his knowledge, honesty and customer service was outstanding!

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

Working with Robert was great. He made everything easy, and was accommodating to all of my requests. Overall great experience and would recommend him to anyone looking for a car 👌🏼

Bought a 2021 for my son as this is his first car. My wife and I went to every dealership and decided if we wanted reliability for a teenager with all the new features for a new driver it was the Honda CRV. So far so good. The car is not going to win any races which I am OK with as its perfect for a soon to be 16yr old. My son absolutely loves everything about the car and for the last few months he had been practicing in a 4 door F-150 so this car is super easy for him to drive. I really like that it has the lane assist thing. When he gets to close to the shoulder the steering wheel brings him back in plus the back up camera and other safety features it was a no brainer for us. Gas mileage is excellent on this car and the moon roof is an added touch for our new driver.

I had an exceptional experience purchasing my 2024 Tesla Model Y from Don Sitts Auto! GM Ed Tuma and the entire team treated me with professionalism, honesty, and zero pressure--something that's hard to come by in the car buying world. The team was incredibly knowledgeable about the Tesla. They made the entire process smooth, efficient, and transparent. The 2024 Model Y was in immaculate condition, and very fairly priced. What really stood out was the customer service--everyone I interacted with took the time to answer my questions, explain the vehicle's features, and make sure I was confident in my decision. No gimmicks, no surprises, just a great deal and excellent service. I highly recommend Don Sitts Auto to anyone looking for a high-quality vehicle and a dealership experience you can actually enjoy. I love my new Tesla and will absolutely return for future purchases!

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Very friendly dealership. My sales Associate Paul Herron excellent. He was patient, kind, followed up on all my questions and offered advice and help anytime I needed it.

Car gets excellent mileage if you drive sensible. No jackrabbit starts. The only thing that I would have done differently whenpurchasing the car would have been to swap out the Hankook tires (which are terrible) for Michelin tires. I had the same problem with my Honda Odyssey. When I purchased Michelins after I needed new tires the ride improved tremendously.

The Next Step Auto Sales team was great to work with. Matt was very responsive and answered all my questions thoroughly. My purchase was quick and efficient, I did not have to spend extra time waiting for paperwork to be done. This team was friendly, helpful and wasted no time getting me on the road with an excellent car!

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

Great CRV with no complaints what else can I say it does the job & was a great choice for me to buy at the time

I'm thrilled with my purchase of a 2011 Toyota Camry from this dealership! The car is in fantastic condition, and the dealership staff made the entire buying process smooth and enjoyable. They were honest, accommodating, and provided all the relevant details about the vehicle's history. I feel like I got great value for my money. If you're in the market for a used car, this dealership is top-notch. Highly recommend!

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

Brenden and Grayson made buying my Traverse such an easy and enjoyable experience! They were helpful, knowledgeable, and made sure everything went smoothly. Highly recommend working with them!

Bought the 2021 in 2022 bran new. First new car I've ever bought and I absolutely love it. Average 35 mpg highway. Inside is roomy and very comfortable. IF I could change one feature it would be connectivity to phone. Have to plug it in to use the android auto. Blue tooth connection is flawless buy its not the same. Also, the tires. I'm currently at 35k miles and need new tires.

Excellent service! My four-tire replacement and wheel alignment were done quickly and professionally. The staff was friendly and efficient, making the whole process smooth. Highly recommend!

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.