Used Honda CR-V EX-L for sale near Ankeny, IA

Brought our car in for collision repair. Barry was very professional and made the whole process very easy. Parts were ordered and then he called to set up an appointment. Drop off was very easy and the work was completed as promised.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Jasmin approached us outside and helped us with our search on a new vehicle . test drove the Camry and fell in love. we also looked at the vw and it would not start.

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

Dallas Buck is an exceptional car salesman he treats people great respect goes above and beyond to make your experience is top notch and Joe Carley is an honest and reputable guy took great time to show all aspects of my new lease is the other salesman that is an excellent salesman as well he is an honest and trustworthy guy with a great personality who takes time with each and every customer who he sets down to make a deal with at his desk!!!

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Anthony Gladney and Brahim Bouhaik go out of their way to make buyers happy. I challenged Brahim to find me the exact car I was looking for with all the features. He followed up days later delivering beyond my expectations while Anthony spared no expense to ensure the purchase was memorable. These guys are above and beyond

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

I'm not someone who writes a lot of reviews. However, I recently bought a Lincoln MKZ from Willis at the Waukee location and the experience was incredible. The sales team, including Brian and Matt helped provide me with a great price including everything I was looking for. They were upfront and honest about everything and went way out of their way to make sure all of my needs were met. At no time did I feel pressured to make a deal but rather Brian and Matt found a way to make the deal work in my favor and I could not ask for much more than that. If you are shopping for a vehicle, then I would strongly recommend you check them out. 5 STARS!!!!

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

Very happy with the deal the did what they said they would do very easy to deal with on my end of the deal Happy

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.

Tom was great to work with. All staff was very nice. I would recommend to anyone looking for a great vehicle. I will be a return customer; )

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

We bought a hail damaged car that is hard to see the damage and our daughter has been very happy with her new car.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Mike Morales Of DesMoines Ia has taken care of our new car since we brought it in 2019 (Honda Pilot ) We moved to this area in 2018 and had a older Honda Pilot which he took care of us . He was the reason we brought the 2019 Honda . My husband just had our car there Friday 4/15. As usual great service by Mike and the rest of the staff. Thank you for job well done

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.

Kudos to Lindy,very professional, good customer skills. Will recommend him to others

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

Best car buying experience of my life. Made an online inquiry on Thursday around noon, and by Friday afternoon we were driving to Smart Honda from Omaha to pick up our new Odyssey. Clay Olson was awesome to work with. Prompt, clear, fair, understanding, etc... everything you could want. They made a very fair offer up front on both the sale of their car and the trade value on our old car. I was prepared to negotiate, but I didn't have to. No egregious/mandatory fees; just a simple, fair deal. We were in/out of the dealership in 30 minutes. Go to Smart Honda and ask for Clay!

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

I always enjoy getting my oil changed here. The people are so friendly and they do a wonderful job!

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

Hassle free straightforward. Polite and helpful staff. Quick financing process. Knowledgeable staff able to answer all questions and help me learn to use my new cars features.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

I recently purchased a car from Audi of Des Moines, and I had the pleasure of working with Amar. From the moment I walked into the dealership, Amar was incredibly friendly, nice, and professional. He made the entire shopping experience enjoyable and stress-free. One of the highlights was the test drive. Amar was enthusiastic and knowledgeable about the Audi A4, sharing detailed insights that really helped me understand the car's features and capabilities. He answered all my questions thoroughly, ensuring I felt confident and informed about my purchase. Overall, I'm extremely satisfied with the service Amar provided. His dedication to ensuring a positive experience was evident throughout our interactions. I highly recommend working with Amar at Audi of Des Moines if you're looking for a seamless and enjoyable car-buying experience.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

My visit to the Honda/Nissan dealership was quite pleasant. I contacted Luke Wandling over email, asking a few questions about a car I was interested in taking a look at. When I entered the dealership, he was right there to greet me. He was very friendly, kind, and helpful. Throughout the process, he made it easy and pleasant. In the end, I didn’t end up buying that car as it had more things to fix than I could afford. But Luke handled this news very well, and said we’d be in touch in the future if need be.

My 2007 CR-V has 265,000 miles and remains the best vehicle I’ve ever owned and my 4th CR-V. I have no intention of selling anytime soon, but if I can afford a newer one I will definitely buy it. Why change when you’ve had a gold mine. Vini Messina Tewksbury, MA

We were very pleased with Matt and the whole process of buying our new car! From no pressure to guiding us in the right direction it was an enjoyable experience!

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

After shopping at few dealers, this was our first and last stop. we were approached by Mohammad Ali and transaction was very smooth from beginning to end. It was a great experience shopping at CAR CITY for the service we received. I will recommend this place and Mr. Ali to any one!!

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

Brahim was extremely helpful and professional. Would highly recommend. They were very helping in finding what I was looking for. The whole staff was fantastic and friendly.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

Originally went to dealer for a quote, but sales rep had exact vehicle I was interested in and was quite agreeable. So I purchased the vehicle. Staff was quite friendly & answered all questions.

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

I bought this for my first car and was honestly amazing. I'm so upset that its totaled and will miss her so much. My only complaint about it was the Air Conditioning during HOT HOT summers would blow out warm air, but I think its a common issue. At 151k miles, it developed this sound with the exhausted, but nevertheless, an amazing, dependable car for a girl who knows nothing about them.