Used Honda CR-V EX-L for sale near Irondequoit, NY

Right from the beginning Jennifer was phenomenal! I came in with a list of items that I needed to check off in finding the right vehicle for me and we worked through them all quite quickly. I am very happy with my new Honda CRV Hybrid and can't thank her enough for all of the work she put in for me. Highly recommended. Thank you Jenn !

This is the first Honda I've ever purchased and it's one the best purchases I've ever made. The dealership was truly an Excellent experience would definitely recommend!!

We were hoping that our Ford had some life left in it, but weren't surprised when Patrick in service gave us the news that it was hopelessly expensive to remedy. So we worked with Phil in sales and Travis in finance, and left the dealership with an amazing used vehicle, a great rate, and the peace of mind that comes with an awesome extended warranty. These guys took a devastating burden from us and turned it into a positive experience. Thank you all.

The CRV is a luxury mid size hatchback. Smooth riding, handles well in Michigan’s winter weather 🤒. Good miles per gallon. I do drive in economy mode. I am still getting used to the size after driving a Honda Odessy. Good overall view. No obvious blind spots. I wish it had a manual garage opener feature on on the Ex.

Excellent dealership to do business! Everyone goes above and beyond to make the experience simple and smooth! Courteous, helpful and very fair. We have purchased our last 3 cars there!!

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Phil is the most charismatic salesman I’ve ever known, he had every detail in mind to make sure I got what I wanted and he was smiling all the time, great experience! Thanks.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

Scheduled service done right every time. Started on time and finished up without a long wait. Staff was knowledgeable and helpful. Very satisfied with West-Herr Canandaigua.

My 2023 Honda CR-V has been making rattling or knocking noises its very loud especially when at red lights and stop signs. It stops when I turn the air conditioner off. I took it back to the car dealership which is Gwinnett Place Honda here in Georgia and they didn’t find anything the first time because it stopped making noises by the time I got there. And on the second time I took it it was making noises they said maybe I need a compressor and they kept my car and gave me a loaner.

Appreciated the help from my salesperson and the owner helping me purchase the exact Jeep I needed.

I experience the most exceptional experience with JP who was my sales person. JP took his time to make sure I was satisfied in exactly what I was looking for. Good job JP

Great Customer Service. After inspecting our vehicle, they purchased our car and gave us a check on the spot. They not only purchased our car but arranged for a LYFT ride to take us home. This was a no hassle process and took less than 30 minutes.

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

I have nothing but good things to say about the Carmax in Henrietta, NY, specifically the salesman I worked with, Bill Zachary. Bill found for me exactly what I was looking for and made the process quick and seamless. Bill and the team at Carmax in Henrietta are dedicated to customer service and satisfaction. I have purchased a number of vehicles from various dealerships and I must say that, overall, my car buying experience at Carmax in Henrietta was the best. I highly recommend Bill and the team at Carmax in Henrietta to anyone looking to purchase their next vehicle.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

Punctual, helpful and pleasant. Courtesy vehicle was at our service and work was done satisfactorily and on time.

This was my first time purchasing a car from Balkan I will be coming back

Honda crv is good transportation. Honda makes terrible electronics. The information system is faulty The multifunction camera is crap If you just need to get from point a to b. Honda will get you there

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

Great place to buy a car I bought my Chrysler 300 2 years ago and it's still running smooth and great joe and John are two great guys and will sit with you and make sure you understand them by the time you leave I would buy another car from them if needed.

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

Excellent car & gets great mileage, especially on long trips. The car battery seems to not last as long as it should. This is my second CRV and my first one had the same issue. They need better batteries. Other than that I have no complaints.

Joe was amazing and very helpful My son needed a reliable car, and he worked with us, to make it happen. He explained everything and guided us through the whole process. Definitely going back.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

I have purchased 2 Toyota’s from this dealership. It was the best purchases I’ve ever made I will definitely be getting my next car here.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Good service. Like curtesy car available so we can go home and wait for car finished.

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

The service was great and everything we asked to check and they did and told us the results of each check. The results were good. What more can you ask.

The process was seamless!! Dennis and the rest of the team involved were amazing. Highly recommend.

The sales team was very professional, not pushy and let me look and choose the perfect car for me and my family.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

My salesman Cody Sherman was fantastic. He was very patient and great communication skills. He worked very hard with me to find the right vehicle and the right price. Best salesman I have ever worked with.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.