Used Honda CR-V EX-L for sale near Mitchell, IL

Mike was very helpful. We weren’t sure what type of SUV we wanted and Mike helped us decide which one was best for us. So far so good.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

I had a very pleasant buying experience. My sales person Dave Tranchilla was extremely friendly and helpful. Everyone I met treated me with kindness and respect.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

I wouldn’t trust my vehicle service to anyone else. Every visit I am greeted and treated very well. Service and staff are top knotch and they make service enjoyable

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

Excellent buying experience. But more importantly, care after purchase is even better. We have full faith in the Serra Honda service department. We've been customers for nearly 15 years. Recently the department installed roof roof rails on our 2017 CRV. The work was professionally done in minimal time at reasonable expense. Our service rep, Chris Hughes, did an exceptional job keeping us apprised of status. He's personable, knowledgeable, and willing to go the extra step. The type service rep you'd want working in your service department. We even use the Serra Honda service department for our second vehicle, a Mazda.

Comodidad, eficiencia en consumo de combustible, estabilidad y buen control del camino, me encanta manejarlo porque es tan silencioso y cómodo, se ajusta a mis necesidades y a mi familia.

Thank you ! Thank you! John Ortiz & Gary miener you both were absolutely beyond Amazing I can’t thank you both enough ! 10 /10 recommend ‼️ #FirstTimeCarBuyer #ILoveMyCar

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

They have a great selection of car for resonable price! Very courtesy and freindly! I would recommend them to anyone looking for a reliable car!

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

I always dread the car buying process, it’s long and you need to play the game. But Emily listened to my wants and needs. Honored my wishes on certain cars. She worked for me not for what the finance company wanted. Thanks Emily!! For the easiest car buying experience ever!

This is a great car very economic and efficiently. I do recommend to anyone interested. the interior is very comfortable. and the ride is very pleasant

Justin Fuller was my sales rep and my experience was incredible. Everything from the process to order a new car, the trade in value, financing, etc. was smooth and Justin kept me informed along the way. Would highly recommend to anyone in the market!

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

I am 67 years old and I have purchased many cars in the past. Moreover, I think Honda Civic is one of best cars to own. In 2008 I purchased a new Honda Civic LX Now in 2022 it still runs like a new one with 258804 miles on it. Remember, take care of your new car and your car will take care of many miles of care free happy miles. Change your oil and air filter often. Good dealership and maintenance department. Good luck with your new HONDA.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

The staff was super helpful and nice during our visit. Adam listened to understand what I wanted and delivered. I would definitely recommend this dealership.

Nice vehicle. Started with an odd brake issue- upon reversing out of the garage, the brakes sounded "like a group of whales" - only in reverse, then cleared up [for the day] next morning, reverse same noise. Maintenance call 1) cleaned up rotors and sprayed 'anti-squeal' on pads =FAIL ::: next 2)maintenance, replaced the rotors [only] =so far, nice n quiet upon reverse. Took it to the car wash, brakes still quiet. TIP:: have odd noise issues= record the sound! Mechanics never heard that type of brake noise.

I took my car to service and as usual, great experience. Kasye Latner was very knowledgeable and professional. Never any complains, just outstanding customer service!

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

In a word? Integrity! How kind and courteous they all were in helping us with our Family's car need(s). With sincere regards, Charles & Nancy Williams Troy, MO

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

Jose was great to work with, this was probably the shortest amount of time I’ve been in a dealership. Showed up on Saturday evening and test drove the car was there about 20-30 minutes, contacted them by phone Monday and I did everything I could do over the phone then got there after work Monday and was there 30 minutes finalizing everything. Out of those 30 minutes we did have to wait 10 because Jose was already with another customer. A no pressure environment and very nice people.

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

I still have a few things to tie up with them, but so far I will give a 4 star. The wait time when I first got there and the detailing wasn't as good as I'd have liked. As far as the salesman and financing they were professional, helpful, and had wonderful bed side manners. They did an excellent job. The pricing on the used vehicle I purchased was very reasonable. I would definitely recommend this dealership.

I Love everything about my 2018 CRV EXCEPT the road noise!!!! A problem that is shared amongst many CRV owners that I have talked too.

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Keith was awesome! He explained everything and was very pleasant to work with! He always returned my calls and text messages. I will definitely call on Keith for my next vehicle .

I'm not a high tech kind of guy. In fact, I've never even bothered to learned how to program my vehicle car radio or phone. I've used my CRV as a truck for hauling, camping and all around vehicle transport. It has never let me down and I would buy another one if needed.

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

Cory at Auffey is so easy to work with. I have leased several cars from him and each experience was delightful. He’s not pushy and shows you the cars you’re interested in. Either all the frills or non of the frills he’ll find the right car for you.

Bought a 2021 for my son as this is his first car. My wife and I went to every dealership and decided if we wanted reliability for a teenager with all the new features for a new driver it was the Honda CRV. So far so good. The car is not going to win any races which I am OK with as its perfect for a soon to be 16yr old. My son absolutely loves everything about the car and for the last few months he had been practicing in a 4 door F-150 so this car is super easy for him to drive. I really like that it has the lane assist thing. When he gets to close to the shoulder the steering wheel brings him back in plus the back up camera and other safety features it was a no brainer for us. Gas mileage is excellent on this car and the moon roof is an added touch for our new driver.

Service response is excellent. However, customer parking is awful, making it very difficult to get into the dealership.

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.

Great customer service, smooth and easy buying process, good help and detailed explanations. No pressure on the sale whatsoever. I gotta name drop here too, work with Corey Reno, the salesman’s is legitamitely honest, candid and very helpful/insightful. Would definitely buy from here again.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.